2010 Honda Pilot

I TOOK MY VEHICLE TO ALL STAR HONDA IN MILWAUKEE WI WHEN I RECEIVED A LETTER OF RECALL FOR BUSHINGS. I EXPLAINED I HAD BEEN HAVING MULTIPLE OTHER ISSUES THAT I HAD NOT HAD TIME TO BE WITHOUT MY CAR TO LEAVE IT FOR REPAIR. THE SERVICE AGENT EXPLAINED SPARK PLUGS WERE RECALLED WHICH WOULD RESOLVE THE SLUGGISH TAKE OFF I REPORTED. SHE ALSO SAID THE TRANSMISSION SWITCH I HAD REPLACED WAS IN NEED OF AN UPDATE WHICH WOULD FURTHER CURE MY PROBLEMS. FINALLY THEY WERE TO CHECK THE BUSHINGS DUE TO RECALL. SHE ASSURED ME THE RECALLS WOULD CURE ALL BUT THE RADIO ISSUE I HAD BUT THEY WOULD CHECK THAT OUT WHILE THEY HAD MY VEHICLE. THEY FOUND NOTHING BUT THE BUSHINGS. I FILED COMPLAINT WITH HONDA CORP THAT DEALER WONT UPHOLD RECALLS AS THEY DONT GET ERROR CODES. THEY TOLD CORP REP THEY HAD MY CAR SEVERAL DAYS WHICH IS A LIE. THEY HAD IT ABOUT 4 HOURS FROM WHEN THEY OPENED UNTIL I PICKED UP. CORP REP SAID NOTHING ELSE WE CAN DO. MEANTIME, I HAVE NO BRAKES ON COLD WINTER DAYS AND MY CAR PUTS ALONG GETTING ON THE FREEWAY UNTIL IT JERKS, RPM'S DROP AND THEN I ZOOM UP TO SPEED QUICKLY. I WOULD HAVE TO CHECK RECEIPTS FOR EXACT DATE I WAS AT DEALER & FILED COMPLAINTS.

NOTICED THUMPING/RATTLING NOISES AND VIBRATIONS WHEN MOVING OVER ANY SIZE BUMPS AT ALL SPEEDS (MORE NOTICEABLE AT SLOW SPEEDS. ALSO, WHEN TRAVELING AT MODERATE TO HIGH SPEEDS OVER A DIP IN THE ROAD, THE FRONT END BOUNCED EXCESSIVELY. I TOOK THE CAR TO THE DEALER AND COMPLAINED ABOUT THE SUSPENSION: THEY SAID IT WAS NORMAL. THE CONDITIONS CONTINUED AND WHEN I TOOK IT IN FOR OIL CHANGE (60,000 MILES), I COMPLAINED AGAIN ABOUT THE SUSPENSION, AND THIS TIME THEY SAID IT WAS THE COMPLIANCE BUSHINGS ($1000.00 INSTALLED). I DECLINED AND TOOK MY CAR TO A NON-HONDA REPAIR SHOP AND THEY SAID THE PROBLEM WAS THE FRONT END STRUTS. NOTE: HONDA HAS NOT RELEASED EITHER THE STRUTS OR THE COMPLIANCE BUSHINGS TO BE MADE AS AFTER MARKET PRODUCTS** SO, YOU CAN ONLY PURCHASE THESE PARTS FROM HONDA.**

2012 COMPLAINED OF STEERING WHEEL VIBRATION EXCESSIVE WHEN BREAKING AT HWY SPEED WHILE UNDER WARRANTY. DEALER CUT FRONT ROTORS AND REPLACED BRAKES. BROUGHT CAR TO DEALER THIS WEEK WITH SAME PROBLEM. THEY CALLED TO SAY THE COMPLIANCE BUSHINGS/LOWER CONTROL ARMS WERE BAD. THEY REPLACED THEM, CUT ALL 4 BRAKE ROTORS AND REPLACED BRAKES. THERE IS A NEW PART WITH NEW PART # FOR COMPLIANCE BUSHINGS. ASKED FOR A ZONE REP TO SEE. DEALER SAID NO. CONTACTED JEFF AT HONDA AMERICA WHO IS A REGIONAL CASE MGR. PEOPLE AT THE DEALERSHIP TOLD TO ME THAT THIS IS A COMMON WITH PILOTS. PLEASE LOOK INTO THIS WHY WOULD HONDA PAY TO RETOOL A PART IF IT WAS NO PROBLEM WITH THE ORIGINAL!

RECENTLY HAS BEEN GIVING RATTLING NOISES FROM UNDER THE PASSENGER SIDE FRONTWHEEL WHILE GOING OVER BUMPS. DIAGNOSED BY HONDA DEALER TO BE AN ISSUE WITH WORN COMPLIANCE BUSHINGS. ALTHOUGH VEHICLE UNDER HONDACARE EXTENDED WARRANTY, THEY WOULD ONLY COVER REPLACEMENT OF THE BUSHING. I HAVE TO BEARCOST OF WHEEL ALIGNMENT WHICH IS A CONSEQUENCE OF THE DEFECTIVE PART FROM HONDA. THAT IS 118 DOLLARS FOR WHEEL ALIGNMENT. DROVE THE CAR OUT OF THE DEALERSHIP AND AGAIN HEAR THE RATTLE OVER BUMPS. SO HAVING TO GO AGAIN TO THE DEALERSHIP IF THEY CAN DIAGNOSE THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO THE VEHICLE THAT WAS IN FRONT OF HIM. AFTER IMPACT, THE VEHICLE CONTINUED TO ACCELERATE WHILE THE CONTACTS FOOT WAS DEPRESSING THE BRAKE PEDAL. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SPECIFIED IF THERE WERE ANY INJURIES AS A RESULT OF THE CRASH. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,515.

DURING REGULAR MAINTENANCE FOR A 2010 HONDA PILOT WITH 80350 MILES, DEALERSHIP INFORMED CUSTOMER THAT THE FRONT COMPLIANCE BUSHINGS NEEDED TO BE REPLACED. VEHICLE IS OUT OF WARRANTY AND REPAIRS WILL COST CLOSE TO $1100 (COMPLIANCE BUSHING, POWER STEERING FLUSH, FRONT SWAY BAR REPLACEMENT, BRAKE FLUID REPLACEMENT, AND 4 WHEEL TIRE ALIGNMENT). CUSTOMER HAD NOT NOTICED ANY PROBLEMS BEFORE TAKING CAR TO THE DEALERSHIP. CUSTOMER HAD NOTICED WHILE RESEARCHING HONDA COMPLIANCE BUSHINGS ON THE INTERNET AN EXCESSIVE AMOUNT OF COMPLAINTS FOR LOW MILEAGE VEHICLES. HARD TO BELIEVE THAT A COMPANY LIKE HONDA THAT PREACHES QUALITY CAN HAVE AN EXCESSIVE AMOUNT OF SUSPENSION COMPLAINTS ON LOW MILEAGE VEHICLES AND HAVE NOT ADDRESSED THE PROBLEM WITH A VOLUNTARY RECALL. SAW AT LEAST 3 COMPLAINTS ON THIS SITE ALONE, JUST FOR THE 2010 PILOT. ALSO APPEARS TO BE A COMMON PROBLEM ON OTHER MODELS. RIDICULOUS, WILL NOT BUY ANOTHER HONDA. PERIOD. *TR

MY WIFE WAS DRIVING DOWN THE STREET AND SHE WAS GOING TO GET INTO ANOTHER LANE SHE CHECKED HER MIRRORS AND TOOK A GLANCE OVER HER SHOULDER. WHEN SHE LOOKED BACK SHE NOTICED A CAR HAD STOPPED IN THE LANE. SHE THEN SLAMMED ON HER BRAKES IN WHICH AT THAT TIME SHE SAID IT FELT THAT LIKE THE CAR WAS STILL PULLING AGAINST HER BRAKING. AFTER SHE HIT THE PERSON IN FRONT OF HER PUSHING THE ADVERSE VEHICLE FORWARD. HER CAR THEN CONTINUED ACCELERATING AS SHE WAS BRAKING AND SLAMMED INTO THE ADVERSE VEHICLE AGAIN. HER CAR ONLY STOPPED BY PUTTING THE CAR IN PARK. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HAVING A SET OF WINTER TIRES INSTALLED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT WHEEL STUDS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.