Electrical SystemExterior LightingUnknown Or Other
Re: Case #[XXX] – Outstanding Concerns Case #[XXX] 2026 Honda PASSPORT, VIN: [XXX]. As we discussed, I am requesting that American Honda Motor Co. voluntarily repurchase my 2026 Honda Passport TrailSport Elite. March 9, 2026: During a scheduled oil change, I reported the phone echo and infotainment concerns. The dealership…
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Re: Case #[XXX] – Outstanding Concerns Case #[XXX] 2026 Honda PASSPORT, VIN: [XXX]. As we discussed, I am requesting that American Honda Motor Co. voluntarily repurchase my 2026 Honda Passport TrailSport Elite. March 9, 2026: During a scheduled oil change, I reported the phone echo and infotainment concerns. The dealership was unable to duplicate the issue at that time. May 27, 2026: Vehicle evaluated for recurring infotainment concerns. The issues were not resolved. June 1, 2026: Vehicle returned for continued infotainment concerns. The issues remained unresolved. June 19, 2026: The dealership replaced the entire infotainment/head unit. Unfortunately, the original defects persisted immediately following the repair. In addition, Honda released an over-the-air (OTA) software update in March 2026. That update also did not resolve the infotainment defects. Since purchasing the vehicle in late October 2025, I have experienced persistent infotainment defects, including a phone echo affecting the receiving party on every outgoing phone call. Since I began formally documenting the issues in March 2026, I have documented 21 infotainment freezes and screen blackout incidents. These issues began shortly after I purchased the vehicle in November 2025 but were not individually documented until March. The multiple issues with my infotainment system screen blacking out while driving is a significant safety concern and prohibits my ability To safely use my car for maps and GPS road conditions in the daily mountain areas I drive safely. Despite my attempt to bring this to Honda corporate on two separate occasions, they are dismissing the case. Honda engineers have admitted as of July 2, 2026 in writing that this is a known issue and they are admitted in writing, there is no fix. My Honda dealer has worked relentlessly to try to help me and Honda corporate customer service has dismissed me. I need help for my significant safety issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
NHTSA ODI #11762461
Mileage unknown · Apr 16, 2025
Exterior Lighting
The LED headlights are so dim that when other cars with normal LED headlights pass you on the left or on the right it appears as though the headlights on the 2026 Passport are not even turned on. This constitutes a safety hazard. This is a well known issue with Honda as I discovered when researching the matter online after the…
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The LED headlights are so dim that when other cars with normal LED headlights pass you on the left or on the right it appears as though the headlights on the 2026 Passport are not even turned on. This constitutes a safety hazard. This is a well known issue with Honda as I discovered when researching the matter online after the vehicle purchase.
Honda (American Honda Motor Co.) is recalling certain 2026 Pilot and Passport vehicles. The rear subframe bolts may have been tightened improperly.
Consequence & remedy
Consequence: Loose rear subframe bolts can lead to a loss of vehicle stability or rear subframe detachment, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rear subframe bolts as necessary, free of charge. Owner notification letters were mailed August 24, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is OOY. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 10, 2026.
Additional source detail variants (2)
Structure:frame And Members
Honda (American Honda Motor Co.) is recalling certain 2026 Pilot and Passport vehicles. The rear subframe bolts may have been tightened improperly.
Consequence: Loose rear subframe bolts can lead to a loss of vehicle stability or rear subframe detachment, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rear subframe bolts as necessary, free of charge. Owner notification letters were mailed August 24, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is OOY. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 10, 2026.
Suspension:rear
Honda (American Honda Motor Co.) is recalling certain 2026 Pilot and Passport vehicles. The rear subframe bolts may have been tightened improperly.
Consequence: Loose rear subframe bolts can lead to a loss of vehicle stability or rear subframe detachment, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rear subframe bolts as necessary, free of charge. Owner notification letters were mailed August 24, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is OOY. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 10, 2026.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2026 Honda Passport Problems, Complaints & Recalls | Skip That Year
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