NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
12 reportsClear category filterMileage unknown · Sep 11, 2026
Electrical SystemUnknown Or Other
My 2022 Honda Passport EX-L began experiencing intermittent starting problems in July 2025, including hesitation and clicking sounds. The battery was replaced in July 2025, but the problem continued. The main safety concern involves the Idle Start Stop system. When the engine shuts off while stopped at a traffic light, releasin…
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My 2022 Honda Passport EX-L began experiencing intermittent starting problems in July 2025, including hesitation and clicking sounds. The battery was replaced in July 2025, but the problem continued. The main safety concern involves the Idle Start Stop system. When the engine shuts off while stopped at a traffic light, releasing the brake pedal does not always cause the vehicle to restart normally. At times it struggles or fails to restart, requiring a manual restart. This can leave the vehicle unable to move in active traffic and create a collision hazard. On September 1, 2026, at 61,133 miles, an authorized Honda dealer inspected the vehicle and confirmed the concern. The technician documented that it would not start or would struggle to restart after Idle Start Stop activation, found the starter weak, and recommended replacement. I paid $200 for the diagnosis. Honda Corporate advised that another software/system update was applicable and had not yet been performed; an earlier update was reportedly performed in 2023. Honda also advised that replacement starters were backordered/out of stock. The starter was repaired by an independent shop on September 10, 2026. Honda advised that the starter was not covered because the warranty had expired. I asked whether it would have been covered if the warranty were still active, and Honda stated it would not because the condition is not a recall. No police or insurance inspection occurred. The vehicle was inspected by Honda and serviced by an independent repair facility. Repair documentation is available. No warning lamp or message was observed. I request that NHTSA investigate whether this is a safety-related defect involving the starter, Idle Start Stop system, software, electrical system, or related components. I have invoices of the cost associated with the battery replacement and stater repair.
NHTSA ODI #11763675
Mileage unknown · Aug 21, 2026
Unknown Or Other
While driving, the main dashboard instrument cluster gauge screen completely blacks out without warning, followed immediately by the center infotainment screen going completely dark. This total loss of the dashboard screen leaves me with absolutely no way to see my current vehicle speed, odometer, critical safety warning lights,…
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While driving, the main dashboard instrument cluster gauge screen completely blacks out without warning, followed immediately by the center infotainment screen going completely dark. This total loss of the dashboard screen leaves me with absolutely no way to see my current vehicle speed, odometer, critical safety warning lights, or fuel level while traveling at highway speeds, creating an immediate and severe driving hazard. The center infotainment screen and rearview camera also fail to activate. These symptoms perfectly mirror the network failure described in NHTSA Recall 23V-431 (MFR Campaign ID: ZEM) for the MOST FAKRA communication cables on 2022 Honda Passports. However, when checking my 17-character VIN, the system states my vehicle is excluded from the recall registry. Because this defect causes a catastrophic loss of critical driver safety information (speedometer) and backup camera functions, this VIN exclusion needs to be investigated and expanded.
NHTSA ODI #11758513
Mileage unknown · Jun 20, 2026
Unknown Or Other
The sealant on the rear of both of my roof rails are starting to peel/melt away. The roof rails came with the vehicle and was not added after purchase. I also have a video of the incident but this form will not allow me to upload it.
NHTSA ODI #11745345
Mileage unknown · Apr 22, 2026
Unknown Or Other
My sunroof glass randomly exploded! Yes, my safety and others safety was threatened! Glass shards would have hit my face had my sunshade not been closed! Glass shards flew off the back of my vehicles and there was another vehicle driving in the same lane behind me. The road was smooth and there were no potholes present. My car…
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My sunroof glass randomly exploded! Yes, my safety and others safety was threatened! Glass shards would have hit my face had my sunshade not been closed! Glass shards flew off the back of my vehicles and there was another vehicle driving in the same lane behind me. The road was smooth and there were no potholes present. My car was driving smoothly, no warnings of any sort alerted me to any issues. As I was driving, I suddenly heard a VERY LOUD “pow!” kind of noise from the top of my car. It was incredibly loud, and sounded like a gunshot or a firework on the roof of my vehicle. I was able to pull over to inspect my car, and I immediately saw the damage to my sunroof. The rest of my car stayed perfectly intact, and there was no rock present, no foreign debris, and no mark on my interior sliding sunshade (indicating nothing hit my sunroof glass to shatter it). My interior sliding sunshade was closed at the time this incident occurred, as I am positive I would have experienced an injury to my face had it been open! The explosion from my glass was violent, as it did not simply crack my glass, but instead it blew up leaving shards of glass on top of the interior sliding sunshade – those shards would have hit my face and body when the explosion happened. I have photos of the damage and I also have two dash cams in my car – one of the cams records video footage of the front view of my vehicle, and the other camera records video footage of the back view from my vehicle. The video footage I have recorded also supports my claim fully, and demonstrates that no objects were “kicked up” and hit my car, and the back view shows the shards of glass flying off of my car during the explosion. You can also hear the loud “POP!” in the video footage I have, and it is very clear when this happened. A certified Honda dealership has my car at their shop right now. Honda Corporate has been slow to respond and they are falsely claiming they have never heard of this happening!
NHTSA ODI #11733129
Mileage unknown · Aug 18, 2025
Forward Collision AvoidanceLane DepartureUnknown Or Other
First new car in my life and I’m 70. When we bought the car, within a week the entire dash board lit up with warnings. Call the dealer, they towed it to their shop and “calibrated” the Collision Mitigation front facing camera. This service was Completed but within the next 2 years, the situation repeated itself over and ov…
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First new car in my life and I’m 70. When we bought the car, within a week the entire dash board lit up with warnings. Call the dealer, they towed it to their shop and “calibrated” the Collision Mitigation front facing camera. This service was Completed but within the next 2 years, the situation repeated itself over and over But would always go away. The last time the system failed (with all of the bells and whistles) I went back to Honda and they informed me a replacement was required. $1500 later the front facing Multipurpose Camera was replaced. The car’s 3 year warranty expired 2 months before the needed replacement. The dealer told me that these cameras have been a significant problem, and are replaced often. The replacement camera has a different part number from what was installed on the car when built. This indicates that Honda knows of this problem, and has upgraded the camera but left it to the owners to replace if it is out of warranty (even 2 months). As a retired degreed Engineer, I think this is a significant safety issue….. to have all of the alarms activate while sitting in the drivers seat.
NHTSA ODI #11681415
Mileage unknown · Jun 2, 2025
EngineFuel/propulsion SystemUnknown Or Other
At speeds above 55 mph, car will make a noise like paper being torn, followed by a loss of throttle response. This lasts for 3 to 5 seconds, then everything returns to normal. This has happened with the cruise control set, or while under foot control. No warning of any kind show up on the dashboard. We have taken our vehicle to …
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At speeds above 55 mph, car will make a noise like paper being torn, followed by a loss of throttle response. This lasts for 3 to 5 seconds, then everything returns to normal. This has happened with the cruise control set, or while under foot control. No warning of any kind show up on the dashboard. We have taken our vehicle to the dealership on May 15 2025. They could find nothing after polling the computer or on multiple road trips. This loss of throttle has occurred six times in the last five months. We will keep a written record of these events as they happen, and pray that nobody gets hurt or dies from this.
NHTSA ODI #11664302
Mileage unknown · May 24, 2025
Forward Collision AvoidanceLane DepartureUnknown Or Other
The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, document…
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The forward-facing mulitpurpose camera has failed on numerous occasions. This causes failures of: Adaptive Cruise Control (ACC), Collision Mitigation System, Auto High-Beam, Road Departure Mitigation, and Lane Keeping Assist. There are numerous incidents of the same failure across most Honda models for the same issue, documented in various forums.
NHTSA ODI #11662907
Mileage unknown · Oct 10, 2024
Power TrainUnknown Or OtherVehicle Speed Control
The car behind me was very close. I wanted to get up to the speed limit and pressed the gas. The car did not accelerate. I heard
NHTSA ODI #11619207
Mileage unknown · Mar 26, 2024
EnginePower TrainUnknown Or Other
Was driving at highway speed on the Garden State Parkway when the vehicle went into limp mode and many errors codes appeared. Was barely able to get on the shoulder then limp to a parking lot at an exit. Car had to be towed to the dealer where it is in the process of having a rocker arm spooler valve replaced that controls the …
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Was driving at highway speed on the Garden State Parkway when the vehicle went into limp mode and many errors codes appeared. Was barely able to get on the shoulder then limp to a parking lot at an exit. Car had to be towed to the dealer where it is in the process of having a rocker arm spooler valve replaced that controls the VCM in the bank one cylinders. This created an extremely unsafe condition that nearly caused me to have a high speed accident
NHTSA ODI #11579620
Mileage unknown · Jan 22, 2024
Electrical SystemUnknown Or Other
Upon buying my Honda Passport 11/28/2023, I have been experiencing problems with the radio/electrical connections in my vehicle. There are times I have crackling noises in front speakers and a complete failure of sound altogether. Daily stop and start in the sound system with blank moments and complete sound loses.
NHTSA ODI #11567056
Official recalls
4Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Jun 29, 2023
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Consequence & remedy
Consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Jun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Mar 16, 2023
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
EA25002 · Inadvertent Automatic Emergency Braking
Opened Jan 17, 2025 · No close date supplied
Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Engineering Analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the investigation is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE24008 · Inadvertent Automatic Emergency Braking
Opened Mar 7, 2024 · Closed Jan 17, 2025
Status: closed (inferred from source dates) · Forward Collision Avoidance; Forward Collision Avoidance: Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Forward Collision Avoidance: Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Forward Collision Avoidance
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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