IllustrationTire Blowout on pothole with appox diameter less than 4" 265 45 R 20
2021 Honda Passport
Owner reports · Recalls · Investigations
More warning signs than most Passport years
Owner complaints for the 2021 Honda Passport are substantially higher than the model-year median of 60.
About this comparison →How this year compares
Owner complaints by model year
Compare all Passport years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 18 of 140 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Forward Collision Avoidance. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports0 fire reports3 injury reports
What owners actually said
140 reportsTire Sidewall Blowout Drivers front 8/27/21 Continental cross contact LX 265 45 R 20 104H is the number after that. rode over a branch approx 3" in diameter at approx 10mph do not feel this should have caused a blow out on an SUV Could have caused loss of control
Car shifted into neutral on its own while accelerating up a freeway on ramp with a transmission error warning light on dash and could not get the vehicle to go back into gear until ignition was cycled a couple times. Obvious safety risk as any vehicle movement was impossible, and was not able to completely coast out of the traff…
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Car shifted into neutral on its own while accelerating up a freeway on ramp with a transmission error warning light on dash and could not get the vehicle to go back into gear until ignition was cycled a couple times. Obvious safety risk as any vehicle movement was impossible, and was not able to completely coast out of the traffic lane. There was no known symptom prior to this event and the vehicle is currently at the dealership for repair/warranty evaluation though they state "it is not showing any error codes on the diagnostics plug in", they did state that on test drive it "behaved perfectly until coming back to the dealership and acted up again....again showing a dash warning but no diagnostic code."
When I bought vehicle it came rated with 5000lbs towing. To achieve that towing rating I had to buy and get installed the Honda Transmission Cooler. I got the kit installed and right after install there is a noise when the vehicle shifts from 7-8 gear. It sounds like rumble strips. I did some research and there are others who ha…
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When I bought vehicle it came rated with 5000lbs towing. To achieve that towing rating I had to buy and get installed the Honda Transmission Cooler. I got the kit installed and right after install there is a noise when the vehicle shifts from 7-8 gear. It sounds like rumble strips. I did some research and there are others who have the same issue. See link to Honda passport forum. https://www.passportforums.com/threads/noise-when-shifting-from-7th-to-8th-gear.2923/ Took vehicle to dealership and they looked it over. They checked fluid level and spoke to Honda tech support. The dealership told me that Honda knows about this and if they fix it they will let me know. To me this means that this is a known engineering defect and they didn’t say if they have a fix or not. The reason I bought the vehicle was because of the towing capacity. To get the towing capacity I had to install the trans cooler. I paid and had it installed and now the vehicle does not run like it did when I bought it. As for safety risks there could be unforeseen issues. Because the transmission is now making a noise of unknown origins it could get damaged and cause a loss of power/malfunction. The noise (through fluid dynamics) could also cause damage to the cooler causing the transmission fluid to leak out and cause the vehicle to lose power.
TL* THE CONTACT OWNS A 2021 HONDA PASSPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION MITIGATION BRAKING SYSTEM INADVERTENTLY AND FORCEFULLY ACTIVATED AND THE STEERING WHEEL WOULD SHAKE. THE BRAKE WARNING LIGHT WAS ILLUMINATED. NORM REEVES HONDA SUPERSTORE VISTA (401 W VISTA WAY, VISTA, CA 92083) WAS…
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TL* THE CONTACT OWNS A 2021 HONDA PASSPORT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION MITIGATION BRAKING SYSTEM INADVERTENTLY AND FORCEFULLY ACTIVATED AND THE STEERING WHEEL WOULD SHAKE. THE BRAKE WARNING LIGHT WAS ILLUMINATED. NORM REEVES HONDA SUPERSTORE VISTA (401 W VISTA WAY, VISTA, CA 92083) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE COLLISION MITIGATION BRAKING SYSTEM ACTIVATED IN ERROR, SENSING A POSSIBLE COLLISION. THE CONTACT WAS ALSO INFORMED THAT THE FAILURE OCCURRED OCCASIONALLY WITH CURVES IN THE ROADWAY OR WHEN A METAL SIGN WAS DETECTED. THE CONTACT WAS INFORMED THAT THE FEATURE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,300.
HELLO I'VE HAD MY 2021 PASSPORT AWD FOR ONLY A WEEK AND HAVE NOTICED IT PULLS NOTICEABLY TO THE RIGHT. THIS EVEN HAPPENS WHEN " THE LANE KEEP ASSIST" IS SWITCHED OFF. IT IS A CONSTANT STRUGGLE TO KEEP IT FROM DRIFTING INTO THE RIGHT LANE AND OTHER CARS. THIS HAPPENS ON ALL TYPES OF ROADS BUT IS MOST NOTICEABLE OF HIGHWAYS. …
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HELLO I'VE HAD MY 2021 PASSPORT AWD FOR ONLY A WEEK AND HAVE NOTICED IT PULLS NOTICEABLY TO THE RIGHT. THIS EVEN HAPPENS WHEN " THE LANE KEEP ASSIST" IS SWITCHED OFF. IT IS A CONSTANT STRUGGLE TO KEEP IT FROM DRIFTING INTO THE RIGHT LANE AND OTHER CARS. THIS HAPPENS ON ALL TYPES OF ROADS BUT IS MOST NOTICEABLE OF HIGHWAYS. THE PULL IS SO STRONG THAT IT MAKES THE LANE KEEP ASSIST SYSTEM (LKAS) UNUSABLE. WHEN USING LKAS ON CRUISE CONTROL THE VEHICLE KEEPS DRIFTING INTO THE SHOULDER OF THE ROAD AND EVEN CROSSES THE LINE. I WENT TO THE NHTSA.GOV WEBSITE AND FOUND THAT HONDA IS AWARE OF THIS ISSUE ON THE 2019 PASSPORT (OFF-CENTER STEERING /PULLING) AND HAS SENT COMMUNICATIONS ABOUT IT'S INVESTIGATION TO IT'S DEALERSHIPS. THE ALIGNMENT BEING OFF ON A FACTORY CAR THAT IS BUILT FOR OFF-ROADING IS HIGHLY IRREGULAR. FOR COMPARISON, MY HONDA HR-V WHICH I HAD FOR 3'YEARS HAS NEVER HAD ANY ALIGNMENT ISSUES..
THE CAR IS PARK AT HOME FOR THE FIRST TIME AFTER THE PURCHASE FROM THE DEALER THE DAY BEFORE. I WENT TO START THE CAR IN THE MORNING THE BRAKE PEDAL IS STIFF, HARD, OR LOCKED CAUSING THE CAR TO NOT START WHEN START BUTTON IS PUSHED. I ENDED UP USING THE REMOTE START AND GOES IN THE CAR PUT MY FOOT ON THE PEDAL; THE BRAKE PEDAL…
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THE CAR IS PARK AT HOME FOR THE FIRST TIME AFTER THE PURCHASE FROM THE DEALER THE DAY BEFORE. I WENT TO START THE CAR IN THE MORNING THE BRAKE PEDAL IS STIFF, HARD, OR LOCKED CAUSING THE CAR TO NOT START WHEN START BUTTON IS PUSHED. I ENDED UP USING THE REMOTE START AND GOES IN THE CAR PUT MY FOOT ON THE PEDAL; THE BRAKE PEDAL IS NO LONGER STIFF, HARD, OR LOCKED AND THE CAR START WHEN I PUSHED THE START BUTTON. EVERY DAY IS THE SAME SINCE.
PURCHASED THIS AUTOMOBILE THAT HAVE A VIBRATION WHILE RIDING IN EVERY TYPE OF ROADS THAT I NOTED AFTER RIDING BACK HOME FROM THE DEALERSHIP. AT THE MOMENT OF THE INITIAL TEST DRIVE THIS CONDITION WASN'T NOTED SINCE WE TEST DRIVE A PASSPORT EX-L TRIM MODEL. I WENT TO THE DEALERSHIP (APPOINTMENT ON RECORD) AND INFORMED THE SERV…
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PURCHASED THIS AUTOMOBILE THAT HAVE A VIBRATION WHILE RIDING IN EVERY TYPE OF ROADS THAT I NOTED AFTER RIDING BACK HOME FROM THE DEALERSHIP. AT THE MOMENT OF THE INITIAL TEST DRIVE THIS CONDITION WASN'T NOTED SINCE WE TEST DRIVE A PASSPORT EX-L TRIM MODEL. I WENT TO THE DEALERSHIP (APPOINTMENT ON RECORD) AND INFORMED THE SERVICE DEPARTMENT OF THE ISSUES. I WAITED AT THE DEALERSHIP FOR 2.5 HRS AND THEY INFORMED THAT THEY VERIFIED THE ALIGNMENT AND WHEEL BALANCES AND NOTHING WAS FOUND. I RETURNED HOME AND CALLED BACK THE DEALER AND INFORMED THAT VIBRATION CONDITION STILL OCCURRING. THEY SUGGESTED TO CHANGE THE 4 TIRES AND WHEELS SINCE MAYBE A FROM FACTORY ISSUE. I ASKED THE DEALER TO PERFORM A TEST RIDE ON A NEW SIMILAR UNIT. WE DID IT, DROVE THE NEW UNIT AND NO VIBRATIONS FOUND, SO THAT IS NOT A NORMAL OPERATING CONDITION. DEALER TEST DRIVE MY AUTOMOBILE AND NOTED THAT THE VIBRATION STILL THERE ON THE DRIVER'S SEAT AND STEERING WHEEL. I WENT TO THE DEALERSHIP AGAIN AND LEFT THE CAR FOR CORRECTING THE VIBRATION ISSUE. THEY STILL WORKING ON THE SAME SERVICE ORDER AND DIDN'T CLOSED THE PREVIOUS ONE. TODAY, THEY CHANGED THE FRONT RIGHT TIRE (DOESN'T LOOKS NEW) AND THEY MENTIONED THAT THEY REDO THE WHEEL BALANCES. AFTER A SECOND REPAIR ATTEMPT, WHILE DRIVING BACK HOME I NOTED THAT THE VIBRATION STILLS. DURING THE RIDE BACK HOME I NOTED THAT WHILE BREAKING, THE AUTOMOBILE WAS VIBRATING ALSO NOW. NEW ISSUE. MY AUTOMOBILE WAS LEFT AT THE SERVICE DEPARTMENT FOR A COMPLETE VERIFICATION WITH THEIR TECHNICIANS. I ASKED THEM BEFORE DELIVERING THE AUTOMOBILE TO ME TO PERFORM A FINAL TEST DRIVE INSPECTION WITH THE SHOP FOREMAN AFTER CORRECTING THE ISSUE. AS A NOTE, VIBRATION CONDITION HAPPENS IN NEWLY ASPHALTED ROADS, OLD ASPHALTED ROADS, HIGHWAYS, FL TURNPIKE, EVERYWHERE. I FEEL UNSAFE WITH THESE VIBRATION CONDITIONS.
THE VEHICLE IS SUPPOSED TO AUTOMATICALLY GO INTO PARK IF THE DRIVER STOPS THE VEHICLE AND EXITS THE VEHICLE WITHOUT TAKING IT OUT OF DRIVE, REVERSE, OR NEUTRAL. IT'S DESIGNED TO DO THAT ON THE PUSH BUTTON TRANSMISSIONS USED IN THIS VEHICLE. THE SENSOR THAT DOES THIS IS ACTIVATED BY UNBUCKLING THE SEAT BELT. IF SOMEONE IS USING A…
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THE VEHICLE IS SUPPOSED TO AUTOMATICALLY GO INTO PARK IF THE DRIVER STOPS THE VEHICLE AND EXITS THE VEHICLE WITHOUT TAKING IT OUT OF DRIVE, REVERSE, OR NEUTRAL. IT'S DESIGNED TO DO THAT ON THE PUSH BUTTON TRANSMISSIONS USED IN THIS VEHICLE. THE SENSOR THAT DOES THIS IS ACTIVATED BY UNBUCKLING THE SEAT BELT. IF SOMEONE IS USING A SEAT BELT EXTENDER AND UNBUCKLES THE SEAT BELT FROM THE EXTENDER AND LEAVES THE EXTENDER PLUGGED IN THIS SYSTEM IS DEFEATED. THE VEHICLE CAN MOVE FORWARD OR BACKWARDS CREATING A SERIOUS SAFETY HAZARD. THOUSANDS OF PEOPLE USE THESE EXTENDERS DUE TO WEIGHT ISSUES, WEARING BULKY CLOTHING, AND VARIOUS OTHER REASONS. THE SENSOR SHOULDN'T BE IN THE SEATBELT, IT SHOULD BE IN A PRESSURE SWITCH IN THE SEAT MEASURING THE ABSENCE OF WEIGHT ON THE SEAT. THE SAME TYPE OF SENSOR THAT ACTIVATES THE AIRBAGS.
BOUGHT THE CAR FROM THE DEALER DROVE GREAT ! WEEKS INTO OWNING IT TRANSMISSION IS CLICKING BANGING AND DRIVING ROUGH MOST OF THE ISSUES ARE SECOND AND THIRD GEARS . STREET OR HIGHWAY . SERVICE CAN'T SEEM TO FIX IT VEHICLE IS ALSO SOME TIMES SLUGGISH AND DOESN'T HAVE THE PEP THAT IT SHOULD . TEST DROVE 2 OTHER PASSPORTS AND THEY …
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BOUGHT THE CAR FROM THE DEALER DROVE GREAT ! WEEKS INTO OWNING IT TRANSMISSION IS CLICKING BANGING AND DRIVING ROUGH MOST OF THE ISSUES ARE SECOND AND THIRD GEARS . STREET OR HIGHWAY . SERVICE CAN'T SEEM TO FIX IT VEHICLE IS ALSO SOME TIMES SLUGGISH AND DOESN'T HAVE THE PEP THAT IT SHOULD . TEST DROVE 2 OTHER PASSPORTS AND THEY BOTH HAD GREAT POWER AND NO TRANSMISSION ISSUES PLEASE HELP!
Official recalls
726V365000 · Structure:frame And Members; Suspension:rear
Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
26V332000 · Air Bags:sensor:occupant Classification:front Passenger
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
24V064000 · Air Bags:sensor:occupant Classification:front Passenger
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
23V858000 · Fuel System, Gasoline:delivery:fuel Pump
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
23V458000 · Service Brakes, Hydraulic:foundation Components:master Cylinder
Jun 29, 2023
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Consequence & remedy
Consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
23V431000 · Back Over Prevention:display Function
Jun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
23V174000 · Visibility:rearview Mirrors/devices:exterior
Mar 16, 2023
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
EA25002 · Inadvertent Automatic Emergency Braking
Opened Jan 17, 2025 · No close date supplied
Status: open (inferred from source dates) · Forward Collision Avoidance: Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Engineering Analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the investigation is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE24008 · Inadvertent Automatic Emergency Braking
Opened Mar 7, 2024 · Closed Jan 17, 2025
Status: closed (inferred from source dates) · Forward Collision Avoidance; Forward Collision Avoidance: Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Forward Collision Avoidance: Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Forward Collision Avoidance
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the Engineering Analysis is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.