RE investigation EA25004. We have had two instances of the van failing to restart after it shut off automatically at a red light. This caused a dangerous traffic situation where the van would not start up while traffic was approaching. The battery is in good condition and the van has just over 10,000 miles on it.
2025 Honda Odyssey
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Odyssey years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 26 of 366 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 194 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 192 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
192 reportsWhen the idle system kicks in, for example, if the vehicle has stopped at a red light, randomly the vehicle will die. Then it will have to be restarted. It has a faulty starter and there’s an issue with the idle system when the vehicle dies at a red light, it creates a safety issue because they are vehicle vehicles coming up beh…
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When the idle system kicks in, for example, if the vehicle has stopped at a red light, randomly the vehicle will die. Then it will have to be restarted. It has a faulty starter and there’s an issue with the idle system when the vehicle dies at a red light, it creates a safety issue because they are vehicle vehicles coming up behind me and my vehicle is dead and will not move until I turned the vehicle completely off and restart it. It does not happen all the time, but it has happened here and there since I got the vehicle new and now it happens more frequently. They say it will require a new starter motor assembly to repair.
This is for 2025 Honda Odyssey. The component/system that appears to have failed or malfunctioned is the automatic engine stop-start system and/or related vehicle power/drive-control system. The vehicle is available for inspection upon request. When stopped at a traffic light or in traffic, the automatic stop-start feature does …
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This is for 2025 Honda Odyssey. The component/system that appears to have failed or malfunctioned is the automatic engine stop-start system and/or related vehicle power/drive-control system. The vehicle is available for inspection upon request. When stopped at a traffic light or in traffic, the automatic stop-start feature does not restart or re-engage properly, and on several occasions the vehicle became completely disabled and would not move when the accelerator pedal was pressed. During these events, there was flickering/interruption of power, and I had to turn on the hazard lights, shift to Park, turn off the air conditioning, and attempt to power or restart the vehicle before it would move again. My safety and the safety of my passengers were put at risk because the vehicle was unexpectedly immobilized in active traffic. In one incident, the vehicle behind us almost struck my Odyssey because traffic had begun moving after the light turned green, but my vehicle remained stopped. This has also occurred while stopped on the freeway, including in a construction zone, creating a risk of rear-end collision and leaving my family, including children, vulnerable in traffic while other drivers were honking and attempting to move around us. The problem has occurred at least three times, but it has not yet been reproduced or confirmed by a dealer or independent service center. The vehicle/component has not yet been inspected by the manufacturer, police, insurance representatives, or others. Prior to or during the failure, the main symptoms were the stop-start system not restarting the vehicle correctly, flickering power, and the vehicle failing to move despite pressing the gas pedal. The symptoms first appeared during stopped-traffic situations, such as at red lights or during traffic stops on the freeway.
Incident Description: The vehicle entered an Auto Idle Stop event at a traffic light and stalled completely instead of restarting when the brake pedal was released. The red battery warning light illuminated, and the vehicle had to be shifted into Park and the ignition key cycled multiple times to eventually achieve a slow, slugg…
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Incident Description: The vehicle entered an Auto Idle Stop event at a traffic light and stalled completely instead of restarting when the brake pedal was released. The red battery warning light illuminated, and the vehicle had to be shifted into Park and the ignition key cycled multiple times to eventually achieve a slow, sluggish crank and engine restart in active traffic. Another vehicle was almost going to hit me from behind since red light turned to green when this happened, and that driver from far behind was thinking that my vehicle will start moving and did not slow down. That driver started honking and yelling. It was scary since I had 3 small kids in my vehicle. Dealership Diagnostics: I dropped off the vehicle at a local Honda Dealership to get this checked. From the invoice/service document, I see this note: Cause: Took several attempts but was able to duplicate concern of when vehicle goes into auto start stop it will not always restart, will have to cycle key. Noticed when it did restart it is slow to crank. Battery tested good, and had good reserve voltage. Used tech line as a resource and found this issue is caused by starter not having enough voltage to properly engage auto stop start. rec replacing starter. Correction: Replaced starter.
The Auto idle stop feature fails to restart the car during a stop. This happens intermittently but requires one to fully put the car in park and restart the car. This issue has caused concerns as I was at a stop light with a long line and did not know how to recover until I tried to full shutdown, set the car to park, and restar…
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The Auto idle stop feature fails to restart the car during a stop. This happens intermittently but requires one to fully put the car in park and restart the car. This issue has caused concerns as I was at a stop light with a long line and did not know how to recover until I tried to full shutdown, set the car to park, and restart.
My brand new vehicle continues to leave me stranded at stop lights because of the auto start stop system. Even though I have already taken it up to the dealership before and had it repaired. (There is a class action started over this)
I have experienced numerous instances where my car will stall at a stop light and then fail to restart, even with switching gears to park before resuming to drive.. I have had to turn on and off the engine multiple times at a si hole stoplight before the car would resume movement. This scenario has now happened at least 3 times…
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I have experienced numerous instances where my car will stall at a stop light and then fail to restart, even with switching gears to park before resuming to drive.. I have had to turn on and off the engine multiple times at a si hole stoplight before the car would resume movement. This scenario has now happened at least 3 times. I am a mom driving a minivan of kids and this is concerning for our safety. These are not long stop lights. Sometimes even at a stop light I feel a strange pulling sensation.
The van is experiencing the auto stop-start defect causing major safety issues for my family. The car stalls randomly at stop signs and stoplights and is unable to be restarted quickly, creating a major traffic and safety hazard. The car often will not turn on at start up. The dealer stated that it needed a new starter. Th…
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The van is experiencing the auto stop-start defect causing major safety issues for my family. The car stalls randomly at stop signs and stoplights and is unable to be restarted quickly, creating a major traffic and safety hazard. The car often will not turn on at start up. The dealer stated that it needed a new starter. Then said that Honda would not replace the starter until a tech looked at it. Then after several weeks still had not moved forward getting a tech. Then said to bring the van in for them to keep until they could get a tech, and offered a small car without room for the kids as a loaner for the indefinite amount of time they want to keep the van. There were no warning lights when it has happened. This issue is already being investigate by the NHTSA - Investigation Number EA25004. This is a known issue for Honda and I am unable to get a safe vehicle or get my vehicle fixed. Below, i have to choose a date for the incident, but this is ongoing and has happened on more dates that I can possibly log. It happens weekly, if not daily.
Several times, The Odyssey won’t restart after the Auto Idle Stop kicks in at a stoplight.
Starting problem. The vehicle sometimes (randomly) refuses to start after shutting off. For example, after filling gas, or turning off (idle off) at a stop light. It just refuses to start. Terrifying. Researched on the Internet and found thousands of complaints about this going back years. This needs a recall.
Official recalls
226V332000 · Air Bags:sensor:occupant Classification:front Passenger
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
25V877000 · Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor:
Dec 17, 2025
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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