NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
24 reportsClear category filterMileage unknown · Jun 3, 2026
Unknown Or Other
After stopping at a red light behind a few cars in a left turn lane, the Auto Idle Stop (AIS) system turned off the engine. A moment later the light turned green and I let my foot up from the brake pedal. The engine failed to start. The hazard lights turned on automatically. I reapplied pressure to the brake and pressed the Engi…
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After stopping at a red light behind a few cars in a left turn lane, the Auto Idle Stop (AIS) system turned off the engine. A moment later the light turned green and I let my foot up from the brake pedal. The engine failed to start. The hazard lights turned on automatically. I reapplied pressure to the brake and pressed the Engine Start/Stop button, which had no effect. Electrical systems remained active (i.e. the car did not turn off completely), but the engine also didn't start. I ensured the vehicle was in park and stepped out to verify the fuel door was closed (I had just filled the tank) and check the battery connections. Cars were going around us on the passenger side, and oncoming traffic was very close to me on the driver's side. I was concerned for myself and my passengers. No one was injured, nor was there a collision. After returning to the driver's seat, I tried the Engine Start/Stop button again. This time the car shut down. I waited a minute, then started the car. The engine started successfully. The vehicle is available for inspection. The problem has not been reproduced. We have been disabling AIS since the incident, so it's unlikely to happen again. The problem has not been confirmed by a dealer or service center, nor has it been inspected by anyone yet. I noticed the engine being slightly slower to restart after AIS stopped it in the few weeks leading up to the incident. There were no other symptoms I noticed.
NHTSA ODI #11741942
Mileage unknown · Jun 1, 2026
Unknown Or Other
The auto idle stop on this specific vehicle has left me stopped in traffic numerous times. If left on, it frequently will cause the car to turn off when attempting to start from a stop at a intersection, causing a back up or near collision in some instances. It takes 5 - 10 seconds minimum to recognize what has happened, shift…
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The auto idle stop on this specific vehicle has left me stopped in traffic numerous times. If left on, it frequently will cause the car to turn off when attempting to start from a stop at a intersection, causing a back up or near collision in some instances. It takes 5 - 10 seconds minimum to recognize what has happened, shift to park (if the vehicles allows, which sometimes does not), and restart the car. This being said, I have other Honda's with the same function, and all work normally (as expected), turning off the car when stopped briefly, and starting immediately upon letting off the brake or pushing the gas. -It's only this 2024 Odyssey with this issue- I have spoken with other owners of the same year model and have had the same complaint. The mechanics at the dealership have even said that it is a known issue with this model year, but that Honda has not fixed. This vehicle has been to the delearship at least 3 times to attempt to fix. A new battery was also not a solution. The issue continued after replacement.
NHTSA ODI #11741214
Mileage unknown · Jun 1, 2026
Forward Collision AvoidanceUnknown Or Other
When driving with or without the cruise the word BRAKE appears and the van taps it breaks automatically even when there is no reason to do so. There is no vehicle in front or anything on the road to be detected. It occasionally happens when there is a vehicle in the oncoming lane, but happens more often when there are no other v…
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When driving with or without the cruise the word BRAKE appears and the van taps it breaks automatically even when there is no reason to do so. There is no vehicle in front or anything on the road to be detected. It occasionally happens when there is a vehicle in the oncoming lane, but happens more often when there are no other vehicles close enough to be detected or cause me to need to slow down. It has been happening for some time now, but I did not know how to report it.
NHTSA ODI #11741199
Mileage unknown · May 28, 2026
Electrical SystemExterior LightingUnknown Or Other
Last week, I opened my vehicle door and noticed water standing in the foot well. I didn't think too much of it until I started driving down the street and gallons of water were gushing on my feet in the footwell from behind the steering wheel and fuse box. I parked and waited for it to dry out a few days. I took my vehicle t…
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Last week, I opened my vehicle door and noticed water standing in the foot well. I didn't think too much of it until I started driving down the street and gallons of water were gushing on my feet in the footwell from behind the steering wheel and fuse box. I parked and waited for it to dry out a few days. I took my vehicle to the dealer and was shocked to hear that this is caused because the sunroof has a drainage system, and when the primary drain clogs, due to pollen or dirt, the secondary drain drains directly into the driver footwell. They advised that this is an issue that disregards vehicle age and sunroof non-use. Because this is a new vehicle, all of my basic maintenance and inspections have been provider by the Honda dealer. I asked why this had not been inspected on my previous service appointments and was told the primary drain for the sunroof can only be inspected by camera. It is only when the primary drain becomes clogged that the water dumps into the driver side footwell. I searched my owner manual and found nothing to indicate or require that the primary sunroof drain should be inspected, cleaned or serviced, at any of the maintenance intervals, and especially not during the first 2 years of ownership. The steering column, fuse box, and driver footwell house all of the necessary electrical and mechanical parts for steering, braking, acceleration, lighting and all other electrical systems controls. Additionally, if this were to happen while driving, the distraction to the driver could be catastrophic. My vehicle has been at the dealer for a week to clear the clog in the primary sunroof drain, remove the seat and carpet to dry, & inspect the electric systems including the power seat. I can make the vehicle available for inspection as needed and the dealer can provide the camera inspection that diagnosed the issue. This happened due to everyday dust and pollen, and there was no advance warning that this drain failure was imminent.
NHTSA ODI #11740750
Mileage unknown · May 22, 2026
Electrical SystemEngineUnknown Or Other
Automatic start stop completely turns off car when pulling up to a stop sign, light, or yield intersection. Car completely turned off and wouldn’t start on a bridge overpass causing a safety hazard. Took a solid minute for it to restart.
NHTSA ODI #11739505
Mileage unknown · May 7, 2026
Unknown Or Other
On 3 separate occasions, I have been at a stop light where the auto stop kicks in. When I release my foot from brake, it should auto start. Instead, it stalls out. This is a huge safety issue and has caused cars behind me to get angry and honk. If someone wasn't paying attention, this could cause collision easily. The battery se…
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On 3 separate occasions, I have been at a stop light where the auto stop kicks in. When I release my foot from brake, it should auto start. Instead, it stalls out. This is a huge safety issue and has caused cars behind me to get angry and honk. If someone wasn't paying attention, this could cause collision easily. The battery seems fine, and even if it wasn't, shouldn't the battery life be considered when the feature is triggered? I will be taking it in to get serviced, but I'm very frustrated.
NHTSA ODI #11736381
Mileage unknown · Apr 30, 2026
Unknown Or Other
The car will lose power while sitting at a red light. The dash lights up and you can't do anything. You have to turn it off and back on and hope no one hits you in the meantime. This has happened twice now. I bought it brand new, serviced regularly and has 16k miles.
NHTSA ODI #11734980
Mileage unknown · Apr 23, 2026
Electrical SystemEngineUnknown Or Other
2024 odyssey sport vin [XXX] in the drive through lane at a reataurant activated the auto start stop feature and shut off the van. The van did not restart when trying to move foreward again and had to cycle the starting ignition system via placing van in park and pressing the start button. Taking the van to the hennesey honda…
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2024 odyssey sport vin [XXX] in the drive through lane at a reataurant activated the auto start stop feature and shut off the van. The van did not restart when trying to move foreward again and had to cycle the starting ignition system via placing van in park and pressing the start button. Taking the van to the hennesey honda dealer in woodstock ga for inspection. Thank you [XXX] [XXX] [XXX] or [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11733274
Mileage unknown · Apr 8, 2026
Electrical SystemPower TrainUnknown Or Other
My car is experiencing the starting issue that is listed as auto start/stop feature. However, since I almost always have the AC on or start/stop disabled because the car will not start when hot after a few stops and was scared it would do it in traffic. So far I can get it started again but need to completely turn car off and tr…
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My car is experiencing the starting issue that is listed as auto start/stop feature. However, since I almost always have the AC on or start/stop disabled because the car will not start when hot after a few stops and was scared it would do it in traffic. So far I can get it started again but need to completely turn car off and try again, sometimes more than once. Had been going on for a year and the dealer has replaced battery then the next services said nothing wrong. Now the car is out of warranty and the starting issues getting worse and have finally found online that others are experiencing similar issues. I have forgotten to turn off start/stop a couple times and been stranded in traffic as well when car auto stopped at red light and did not restart causing me to be stuck until i could get it restarted.
NHTSA ODI #11730007
Mileage unknown · Mar 6, 2026
EngineUnknown Or Other
SEVERAL TIMES, I HAVE BEEN DRIVING, AND THE AUTO STOP SHUTS THE ENGINE DOWN, THEN IT WILL NOT RESTART. THIS HAS HAPPENED ON A VERY BUSY STATE ROUTE IN THE MIDDLE OF AN INTERSECTION, WHILE I HAVE MY YOUNG CHILDREN IN THE VEHICLE. THIS IS VERY CONCERNING AND A MOJOR SAFETY ISSUE FOR US.
NHTSA ODI #11722539
Official recalls
3May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Dec 17, 2025
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Feb 15, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Odyssey and 2024 Acura RDX vehicles. The steering gear box assembly may not have been tightened properly, allowing water to enter the assembly and cause corrosion and binding gears.
Consequence & remedy
Consequence: Corroded and binding steering gears can result in a loss of steering control and increase the risk of a crash.
Remedy: Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are LHU and FHT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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