NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
28 reportsClear category filterMileage unknown · Dec 6, 2025
Electrical SystemEngine
Auto stop/start struggles to start at lights or stopped traffic, rough idles and has already killed 1 battery, replaced under warranty and I'm having to charge my new one already since my car struggles to cold start sometimes! Incredibly stressful having 5 kids and 1car I spent a fortune on so it would last forever and it's a le…
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Auto stop/start struggles to start at lights or stopped traffic, rough idles and has already killed 1 battery, replaced under warranty and I'm having to charge my new one already since my car struggles to cold start sometimes! Incredibly stressful having 5 kids and 1car I spent a fortune on so it would last forever and it's a lemon I'm holding my breath doesn't strand us any time I have to break.
NHTSA ODI #11703487
Mileage unknown · Nov 26, 2025
Electrical System
Around Dec 2024, the central control screen started blacking out. At first, it would black out and then the screen will come back on randomly. We took the car to Tempe Honda service center, and the technician was able to reproduce the problem, and it's covered under warranty. However, they had to order, but they didn't anticipat…
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Around Dec 2024, the central control screen started blacking out. At first, it would black out and then the screen will come back on randomly. We took the car to Tempe Honda service center, and the technician was able to reproduce the problem, and it's covered under warranty. However, they had to order, but they didn't anticipate that it would be in back order. A couple months later, we checked on the status and found out that it was on back order and there is only one manufacturer, so it could take a few more months. We kept on calling to check on the status, and the anticipated back-fill date kept on pushing out. Finally, the screen went completed black and wouldn't come back around Aug 2025. We called Tempe Honda, and the service manager suggested us to call American Honda Motor. We did, and a case was open with American Honda Motor around 10/17/2025. American Honda Motor has been providing weekly update to us, however the update has been the same, which is that they are waiting for ETA on the release date for the part. We wrote an email back on 11/20/2025 with our concerns around safety due to this defect. They called on 11/26/2025 and suggest us to file a complaint with NHTSA. Our concerns in the email include: 1) it's the central control for a lot of the functions including navigation (which we can't update because the screen is broken, and the warranty period to do so will soon be at an end); 2) It's being used when we back up our car. With the defect screen, the back-up camera is useless. This poses potential danger as we pull out of a busy parking lot, such as at school when we drop off and pick up kids. it's very difficult to back up without the screen especially when there are large vehicles parked next to us; 3) To have customers with an essential part of the car being defective for a year is unacceptable. This problem needs to be fixed ASAP. Thank you!
NHTSA ODI #11701692
Mileage unknown · Oct 15, 2025
Electrical SystemEngineUnknown Or Other
Our auto idle randomly will shut the entire van off. Leaving us stranded without being able to go for 15-30 seconds until we can get It restarted. There has been no warnings or codes thrown Early on it has been unable to reproduce for them when at the dealership It has been to dealership numerous times because it’s a s…
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Our auto idle randomly will shut the entire van off. Leaving us stranded without being able to go for 15-30 seconds until we can get It restarted. There has been no warnings or codes thrown Early on it has been unable to reproduce for them when at the dealership It has been to dealership numerous times because it’s a scary safety issue with cars usually behind us honking, yelling, and holding up a finger. They did try update some software the most recent time which was unsuccessful. Now they want to put a new starter and relay and engine valve adjustment. Leaving me with the bill for something that happened in warranty since they can’t replicate it within a few minutes
NHTSA ODI #11693655
Mileage unknown · Oct 8, 2025
Electrical SystemForward Collision AvoidanceUnknown Or Other
failed windshield monocular cameras, Collision Mitigation LKA Adaptive cruise Lane Departure Mitigation Auto High Beam
NHTSA ODI #11692040
Mileage unknown · Sep 14, 2025
Electrical SystemEngine
The vehicle engine failed to restart after being idle for a few minutes in heavy traffic on Southern State Parkway. The vehicle’s Auto idle stop function was being utilized during this time.
NHTSA ODI #11687216
Mileage unknown · Sep 5, 2025
Electrical SystemUnknown Or OtherVisibility/wiper
I was driving about 15 mph in my neighborhood when my passenger side mirror exploded and flew onto my passenger side door/window. It hit so hard that it left a scratch on the window and on the paint.
NHTSA ODI #11685352
Mileage unknown · Jun 11, 2025
Electrical System
Engine shut off in traffic after Auto Idle-Stop failed to restart. While stopped at a red light with Auto Idle-Stop active, the engine shut down normally. When I released the brake to proceed, all electrical power dropped—cluster went dark, accessories reset, and the engine did not crank. Vehicle coasted dead across the interse…
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Engine shut off in traffic after Auto Idle-Stop failed to restart. While stopped at a red light with Auto Idle-Stop active, the engine shut down normally. When I released the brake to proceed, all electrical power dropped—cluster went dark, accessories reset, and the engine did not crank. Vehicle coasted dead across the intersection and required a full key-cycle to restart, exposing my family and surrounding traffic to a collision risk. Component that malfunctioned Dealer diagnostic later the same day showed the 12-V battery-current sensor reporting an internal resistance spike from 3 mΩ (normal) to 25 mΩ (fault), which commands the powertrain ECU to inhibit Idle-Stop restart (“Idle-Stop Inhibit – Large battery internal R” flag). An AGM load test confirmed the battery itself is healthy (958 CCA). Reproducibility / confirmation The stall occurred twice on public roads. At the dealer, the fault could be reproduced in the data list: resistance value jumps whenever the negative-terminal sensor is jostled. Inspection status Vehicle was inspected by the franchised Honda dealer; screenshots of the diagnostic session and the Midtronics load-test slip are available on request. Manufacturer has NOT yet repaired the sensor; dealer demanded an unnecessary battery purchase first. Warning indicators No MIL or warning lamps illuminated before the stall. After the first stall, a brief “Auto Idle-Stop System Problem” message flashed but cleared on restart. Risk Loss of propulsion and power steering in the middle of an active intersection without warning. If this sensor defect is common, any similar 2022-24 Honda minivan/SUV with Auto Idle-Stop could stall in traffic. Component is still installed and available for inspection. Filed report with FTC (report #188697846).
NHTSA ODI #11666380
Mileage unknown · Mar 26, 2025
Electrical SystemFuel System, Gasoline
The contact owns a 2023 Honda Odyssey. The contact stated that the idle stop system/auto start-stop system became inoperable. The contact stated that when the battery was fully charged, the idle start worked for several days then became inoperable. There were no warning lights illuminated. The contact received notification of NH…
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The contact owns a 2023 Honda Odyssey. The contact stated that the idle stop system/auto start-stop system became inoperable. The contact stated that when the battery was fully charged, the idle start worked for several days then became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the battery needed to be replaced. The dealer advised the contact to drive the vehicle for several weeks. The vehicle was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
NHTSA ODI #11650791
Mileage unknown · Feb 15, 2025
Electrical SystemStructureUnknown Or Other
Profuse amount of water intrusion and pooling of water in the rear of the vehicle near the tailgate of vehicle during rainstorm. Water not from above, ceiling not wet. Concerns about water causing rust, and electrical damage.
NHTSA ODI #11642909
Mileage unknown · Jan 17, 2025
Electrical System
The infotainment screen goes in and out. The screen makes crackling sounds and just goes blank. Causing problems with gps, sound, back up camera, emergency help feature etc. nothing functions. Extremely dangerous. When you rely on your GPS and the entire system malfunctions it is so dangerous. Honda had recalls on previous model…
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The infotainment screen goes in and out. The screen makes crackling sounds and just goes blank. Causing problems with gps, sound, back up camera, emergency help feature etc. nothing functions. Extremely dangerous. When you rely on your GPS and the entire system malfunctions it is so dangerous. Honda had recalls on previous models for the same feature. They need to extend the year to 2023 models as well for faulty wiring. They are trying to charge thousands to replace a system that they have admitted has these issues at no fault of the consumer.
NHTSA ODI #11636419
Official recalls
5May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Dec 17, 2025
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Feb 15, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Odyssey and 2024 Acura RDX vehicles. The steering gear box assembly may not have been tightened properly, allowing water to enter the assembly and cause corrosion and binding gears.
Consequence & remedy
Consequence: Corroded and binding steering gears can result in a loss of steering control and increase the risk of a crash.
Remedy: Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are LHU and FHT.
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Jun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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