NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
133 reportsMileage unknown · Feb 22, 2025
Unknown Or Other
The fuel door will not open. It appears the fuel door actuator has failed. This can result in being stranded as not able to fuel. Dealer has confirmed and is charging me to fix. Vehicle only has about 33,000 miles on it and is 44 months in service. There were no warning lights, but interesting enough the driver side slid…
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The fuel door will not open. It appears the fuel door actuator has failed. This can result in being stranded as not able to fuel. Dealer has confirmed and is charging me to fix. Vehicle only has about 33,000 miles on it and is 44 months in service. There were no warning lights, but interesting enough the driver side sliding door does make a grumbling noise like it needs to be oiled. I am having the dealer review this as well.
NHTSA ODI #11644277
Mileage unknown · Feb 1, 2025
Electrical System
Water leak causing failure of tailgate control module. Water intrusion of rear drivers side allows damage to the unit controlling the rear tailgate- rendering inoperable or unable to open/close.
NHTSA ODI #11640074
Mileage unknown · Jan 27, 2025
Electrical SystemUnknown Or Other
I am writing to file a safety complaint about the 2022 Honda Odyssey Elite concerning critical infotainment and electrical system failures that present significant safety risks. These failures include power cycling, freezing, and complete system shutdowns, which impair essential vehicle functions like navigation, climate control…
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I am writing to file a safety complaint about the 2022 Honda Odyssey Elite concerning critical infotainment and electrical system failures that present significant safety risks. These failures include power cycling, freezing, and complete system shutdowns, which impair essential vehicle functions like navigation, climate control, and communication. The random nature of the failures makes it difficult for technicians to replicate the problem, but it occurs intermittently while driving. Normally, the infotainment system just fails, requiring the car to be parked and power cycled, including opening and closing a door. On one occasion, the vehicle catastrophically failed during operation and would not restart. The car had to be towed to the dealer, but when it arrived, it was able to start without any jump-start. The dealer stated they could not replicate the issue so there was nothing that would be done beyond replacing the battery.
NHTSA ODI #11638898
Mileage unknown · Dec 28, 2024
Electrical System
The Anti-Theft System on the car randomly looses power. This causes the car's power to cut out when you are slowing down and apply the brakes to stop. Once the power cuts, you have to wait about 30 seconds before the ignition Start button illuminates again to restart the car. Once you restart the car the screen on the center das…
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The Anti-Theft System on the car randomly looses power. This causes the car's power to cut out when you are slowing down and apply the brakes to stop. Once the power cuts, you have to wait about 30 seconds before the ignition Start button illuminates again to restart the car. Once you restart the car the screen on the center dash (stereo/navigation screen) states the Anti-Theft System lost power and you must push the power button in on the stereo for a few seconds to reset it. When it occurs while at a stop sign, traffic signal or during stop and go traffic, other drivers have to wait for you to reset the car so you can proceed and get out of the way. When it occurs during parking, you get out of the car and when you attempt to lock the car it will not since the system lost power. You have to get back in the car, restart it, reset the Anti-Theft system, stop the car and then get out to lock it. With this issue, the system loosing power while in the flow of traffic is a safety hazard. This issue did not start to occur until after my Honda was serviced and had its system updated for the Auto Start safety recall.
NHTSA ODI #11632803
Mileage unknown · Dec 23, 2024
Electrical SystemFire
Third row drivers-side power outlet caught on fire while dropping kids off at school. Kids started saying they smelled smoke while driving. Six year old child was sitting in seat right next to the power outlet shouted the van was on fire, everyone exited vehicle Fire extinguisher from school was used to put the fire out. Fire de…
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Third row drivers-side power outlet caught on fire while dropping kids off at school. Kids started saying they smelled smoke while driving. Six year old child was sitting in seat right next to the power outlet shouted the van was on fire, everyone exited vehicle Fire extinguisher from school was used to put the fire out. Fire department came, stated the fire seemed electrical in nature; do not have fire department report yet. Plastic and surrounding area are melted from the fire. Vehicle is currently sitting at mechanics lot waiting to hear back from Honda; insurance told us to wait to hear back from Honda before they would do anything. Called the Honda Customer Care on the date of the incident and have still not heard back from them; have called multiple times and they say we are in a queue and there’s nothing they can do until our case reaches the top of the queue. No lights came on leading up to the fire. Incident seems very similar to Safety Recall Report 20V-066.
NHTSA ODI #11632168
Mileage unknown · Nov 17, 2024
Unknown Or Other
Immediately after picking up my vehicle following the replacement of the front bumper, I noticed the keyless entry system started to malfunction. When I touched the driver’s door handle, it didn’t respond as it should. Instead, I had to use the rear left passenger door handle to unlock the driver’s door. Additionally, the vehic…
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Immediately after picking up my vehicle following the replacement of the front bumper, I noticed the keyless entry system started to malfunction. When I touched the driver’s door handle, it didn’t respond as it should. Instead, I had to use the rear left passenger door handle to unlock the driver’s door. Additionally, the vehicle used to emit a warning buzz if any doors were not properly closed. However, after the repair, this warning sound no longer functions. When the doors are properly closed, the vehicle typically beeps twice in quick succession, but these beeps are sometimes too faint to hear due to background noise. Three days ago, I returned home after dark and unknowingly left my vehicle unlocked in the driveway because I didn’t hear the usual warning sound. That night, a burglar entered the vehicle, ransacked it in search of cash or valuables, and stole my $100 jumpstarter/tire inflator. Alarmingly, my garage door opener was on the sun visor, which could have led to a much worse situation. This malfunction has caused serious concerns, as the lack of clear audible warnings creates opportunities for oversights and security risks. Besides, I talked to the dealership more than three different occasions but I got no help. On one occassion, service technician said to leave my vehicle longer than a day but I was in no situation to accept that offer.
NHTSA ODI #11625804
Mileage unknown · Nov 17, 2024
Power Train
The transmission failed on two separate occasions. The first instance occurred while making a left turn when the gear shifting malfunctioned, causing the vehicle to emit a groaning noise. This happened at a speed of less than 5 mph and lasted only a couple of seconds. The second incident took place while I was waiting at a traf…
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The transmission failed on two separate occasions. The first instance occurred while making a left turn when the gear shifting malfunctioned, causing the vehicle to emit a groaning noise. This happened at a speed of less than 5 mph and lasted only a couple of seconds. The second incident took place while I was waiting at a traffic light. When the light turned green, my vehicle failed to move. I immediately turned on the emergency lights, as I was the first car in the lane. More than half a dozen vehicles passed me before I turned off the engine and restarted it, which allowed me to move just before the light turned red again. This situation was risky, as I could have been rear-ended by cars behind me. This reminded me of a few unfortunate incidents in the past where I was hit from behind by other vehicles, adding to my concern about this experience.
NHTSA ODI #11625803
Mileage unknown · Nov 17, 2024
Air Bags
While waiting at a traffic light, I began moving as soon as the light turned green. However, I was momentarily blinded by the sun and accidentally hit the curb. The airbag deployed but failed to inflate properly; it just fizzled out and hung limp, like a deflated balloon. Fortunately, I was traveling at less than 5 mph, and no o…
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While waiting at a traffic light, I began moving as soon as the light turned green. However, I was momentarily blinded by the sun and accidentally hit the curb. The airbag deployed but failed to inflate properly; it just fizzled out and hung limp, like a deflated balloon. Fortunately, I was traveling at less than 5 mph, and no one was injured. However, the situation could have been much worse if the vehicle had been moving at a higher speed.
NHTSA ODI #11625801
Mileage unknown · Nov 11, 2024
Engine
Engine totally shut down at a stop sign. No indicator lights were on, the van was completely "dead". The van restarted after continuously mashing engine start button for 4 minutes. During the other occurrence, the engine would not restart after a short store stop but some of the lights were on on the dashboard. The van restarted…
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Engine totally shut down at a stop sign. No indicator lights were on, the van was completely "dead". The van restarted after continuously mashing engine start button for 4 minutes. During the other occurrence, the engine would not restart after a short store stop but some of the lights were on on the dashboard. The van restarted after about a minute. These occurrences happened within 2 weeks of each other and the mileage was between 44,000-46,000mi.
NHTSA ODI #11624588
Mileage unknown · Oct 25, 2024
Forward Collision Avoidance
After I took my car through a car wash I got the folllowing alert, "Radar obstructed warning." After this warning I then got the warnings for brake system, cruise control all not working
NHTSA ODI #11621867
Official recalls
9May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Apr 9, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2022 Odyssey vehicles. A software programming error can cause the side and side curtain air bags to deploy unexpectedly.
Consequence & remedy
Consequence: Air bags that deploy unexpectedly can increase the risk of injury.
Remedy: Dealers will reprogram the supplemental restraint system (SRS) electronic control unit (ECU) software or replace the ECU, as necessary, free of charge. Owner notification letters were mailed May 27, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is UNW. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Dec 17, 2025
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Jun 15, 2023
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
Mar 16, 2023
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Sep 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2022 Odyssey vehicles equipped with Bridgestone tires. The affected vehicles may have a tire that contains a pinhole, causing a slow air leak. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, "New Pneumatic Radial Tires for Light Vehicles."
Consequence & remedy
Consequence: A slow air leak can affect tire performance, and increase the risk of a crash.
Remedy: Dealers will inspect all four tires and replace the tire if a pinhole is found, free of charge. Owner notification letters were mailed November 24, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is HBL.
Jun 7, 2021
Honda (American Honda Motor Co.) is recalling certain 2022 Odyssey vehicles. The second-row outboard seats may have deformed seat rail locking mechanisms, which could prevent the seat rails from locking into place.
Consequence & remedy
Consequence: A seat that is not locked into place can move unexpectedly, increasing the risk of injury.
Remedy: Dealers will replace both second-row outboard seat frames, free of charge. Owner notification letters were mailed August 4, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is YBE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE25018 · Inadvertent Deployment Of Side Air Bags
Opened Oct 28, 2025 · Closed Jun 25, 2026
Status: closed (inferred from source dates) · Air Bags; Air Bags:sensor:side Impact; Air Bags:side/window
On October 28, 2025, the Office of Defects Investigations (ODI) opened PE25018 to investigate complaints of inadvertent deployment of the side curtain and/or side thorax air bags. These complaints concern model year (MY) 2018-2022 Honda Odyssey vehicles manufactured by American Honda Motor Co. (Honda). Honda issued recall 26V227 on April 9, 2026, to address concerns of inadvertent side air bag deployment. In the recall filing, the company stated that “[a]s of April 2, 2026, Honda has had 130 warranty claims, 25 reports of an injury, and no reports of death related to this issue from January 24, 2017 – April 2, 2026.” Honda states that the Supplemental Restraint System (SRS) Electronic Control Unit (ECU) contains incorrect deployment parameters for the side thorax and side curtain air bags, which may cause inadvertent deployment when the vehicle encounters strong road impacts, such as driving over potholes, speed bumps, or road debris. Honda stated that the SRS control logic for the second and third rows of seating contained an insufficient deployment threshold margin, allowing signal inputs to be misinterpreted as side impacts and causing inadvertent deployment of the side thorax and side curtain air bags. Recall 26V227 states that dealers will reprogram or replace the SRS ECU with improved air bag deployment parameters. Consumers received notice of this recall in late May 2026. In view of the recall being conducted by Honda, ODI is closing this Preliminary Evaluation (PE). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Air Bags
On October 28, 2025, the Office of Defects Investigations (ODI) opened PE25018 to investigate complaints of inadvertent deployment of the side curtain and/or side thorax air bags. These complaints concern model year (MY) 2018-2022 Honda Odyssey vehicles manufactured by American Honda Motor Co. (Honda). Honda issued recall 26V227 on April 9, 2026, to address concerns of inadvertent side air bag deployment. In the recall filing, the company stated that “[a]s of April 2, 2026, Honda has had 130 warranty claims, 25 reports of an injury, and no reports of death related to this issue from January 24, 2017 – April 2, 2026.” Honda states that the Supplemental Restraint System (SRS) Electronic Control Unit (ECU) contains incorrect deployment parameters for the side thorax and side curtain air bags, which may cause inadvertent deployment when the vehicle encounters strong road impacts, such as driving over potholes, speed bumps, or road debris. Honda stated that the SRS control logic for the second and third rows of seating contained an insufficient deployment threshold margin, allowing signal inputs to be misinterpreted as side impacts and causing inadvertent deployment of the side thorax and side curtain air bags. Recall 26V227 states that dealers will reprogram or replace the SRS ECU with improved air bag deployment parameters. Consumers received notice of this recall in late May 2026. In view of the recall being conducted by Honda, ODI is closing this Preliminary Evaluation (PE). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Air Bags:sensor:side Impact
On October 28, 2025, the Office of Defects Investigations (ODI) opened PE25018 to investigate complaints of inadvertent deployment of the side curtain and/or side thorax air bags. These complaints concern model year (MY) 2018-2022 Honda Odyssey vehicles manufactured by American Honda Motor Co. (Honda). Honda issued recall 26V227 on April 9, 2026, to address concerns of inadvertent side air bag deployment. In the recall filing, the company stated that “[a]s of April 2, 2026, Honda has had 130 warranty claims, 25 reports of an injury, and no reports of death related to this issue from January 24, 2017 – April 2, 2026.” Honda states that the Supplemental Restraint System (SRS) Electronic Control Unit (ECU) contains incorrect deployment parameters for the side thorax and side curtain air bags, which may cause inadvertent deployment when the vehicle encounters strong road impacts, such as driving over potholes, speed bumps, or road debris. Honda stated that the SRS control logic for the second and third rows of seating contained an insufficient deployment threshold margin, allowing signal inputs to be misinterpreted as side impacts and causing inadvertent deployment of the side thorax and side curtain air bags. Recall 26V227 states that dealers will reprogram or replace the SRS ECU with improved air bag deployment parameters. Consumers received notice of this recall in late May 2026. In view of the recall being conducted by Honda, ODI is closing this Preliminary Evaluation (PE). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Air Bags:side/window
On October 28, 2025, the Office of Defects Investigations (ODI) opened PE25018 to investigate complaints of inadvertent deployment of the side curtain and/or side thorax air bags. These complaints concern model year (MY) 2018-2022 Honda Odyssey vehicles manufactured by American Honda Motor Co. (Honda). Honda issued recall 26V227 on April 9, 2026, to address concerns of inadvertent side air bag deployment. In the recall filing, the company stated that “[a]s of April 2, 2026, Honda has had 130 warranty claims, 25 reports of an injury, and no reports of death related to this issue from January 24, 2017 – April 2, 2026.” Honda states that the Supplemental Restraint System (SRS) Electronic Control Unit (ECU) contains incorrect deployment parameters for the side thorax and side curtain air bags, which may cause inadvertent deployment when the vehicle encounters strong road impacts, such as driving over potholes, speed bumps, or road debris. Honda stated that the SRS control logic for the second and third rows of seating contained an insufficient deployment threshold margin, allowing signal inputs to be misinterpreted as side impacts and causing inadvertent deployment of the side thorax and side curtain air bags. Recall 26V227 states that dealers will reprogram or replace the SRS ECU with improved air bag deployment parameters. Consumers received notice of this recall in late May 2026. In view of the recall being conducted by Honda, ODI is closing this Preliminary Evaluation (PE). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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