2015 Honda Odyssey

MY WIFE'S HONDA ODYSSEY, WHILE CROSSING/TURNING A CITY ROAD AT A LOW SPEED, WAS HIT (OBVIOUS FROM APPROXIMATELY 90 DEGREE ANGLE) NEAR THE FRONT BY A VOLKSWAGON BEETLE TURBO MOVING AT 35 MILES OR LESS PER HOUR. APPARENTLY, ALL THE FRONT AIRBAGS (THE DRIVER AND PASSENGER SIDE ALL AIRBAGS) OF THE ODYSSEY WERE APPARENTLY EXPLOSIVELY DEPLOYED DESTROYING ALMOST THE ENTIRE FRONT UPPER INSIDE OF THE VEHICLE. WE SUSPECT THE AIRBAGS (WE DO NOT KNOW BUT THEY MIGHT BE FAULTY TAKARA AIRBAGS) MIGHT HAVE PREMATURELY DEPLOYED GIVEN THE LOW SPEEDS OF THE VEHICLES BEFORE THE CRASH AND MINIMAL VISIBLE BODY DAMAGES. AFTER THE ACCIDENT, VOLKSWAGON WAS PERFECTLY DRIVEABLE WITH VERY MINIMUM VISIBLE DAMAGE TO ITS FRONT AND WAS DRIVEN AWAY WITHOUT DOUBT. PLEASE INVESTIGATE WHETHER THE ODYSSEY AIR BAGS OR ANY OTHER MANUFACTURING DEFECTS WERE AT PLAY DURING THIS ACCIDENT. THE ODYSSEY IS CURRENTLY AT A BODYSHOP IN VIRGINIA BEACH, VA. INSURANCE AGENCY HAS DECIDED TO TOTAL THE VEHICLE APPARENTLY PRINCIPALLY DUE TO EXTENSIVE COST OF REPLACING ALL THE AIRBAGS AND RELATED DAMAGES. I AM THE OWNER OF THE ODYSSEY. ATTACHED ARE TWO PHOTOS. YOUR PROMPT RESPONSE AND ACTION WILL BE HIGHLY APPRECIATED.

THE DRIVER'S SIDE MIDDLE ROW SEAT'S SEAT BACK OF OUR 2015 HONDA ODYSSEY WILL NOT LOCK INTO PLACE. NO ONE CAN SIT IN THAT SEAT BECAUSE THE SEAT BACK EITHER RECLINES BACK OR FOLDS FORWARD. WHEN UNOCCUPIED AND THE CAR IS IN MOTION, IT WILL ADJUST ON ITS OWN AT TIMES (YOU HEAR THE CLICKING/GRINDING). UPON DISCOVERING THIS ISSUE IN LATE DECEMBER 2017, WE IMMEDIATELY STOPPED USING THE SEAT (DESPITE THE TREMENDOUS INCONVENIENCE THIS CAUSED TO TRANSPORTING OUR FAMILY OF 6) AND CONTACTED HONDA CORPORATE (CASE NUMBER 06564580) AND WERE ADVISED THAT THE SEAT BACK ISSUE WAS NOT PART OF THE TWO OTHER RECALLS INVOLVING THE ODYSSEY'S MIDDLE ROW SEATS AND TO TAKE OUR VEHICLE TO THE DEALER. WE REMOVED THE SEAT FROM THE VEHICLE UNTIL WE WERE ABLE TO GET IT INSPECTED GIVEN OUR CONCERN FOR MIDDLE AND THIRD ROW PASSENGER SAFETY. ON JANUARY 15, 2018, THE DEALER INSPECTED THE SEAT AND FOUND THAT THE SEAT BACK ADJUSTMENT MECHANISM WAS BROKEN. WHEN I ASKED HOW THIS HAPPENED, THE SERVICE REP COULD NOT IDENTIFY THE CAUSE DEFINITIVELY, BUT HE SPECULATED PERHAPS SOMEONE FORCED IT TO RECLINE OR "SOMEONE HAD A BAD DAY AT THE FACTORY." I FIND THE FORMER CAUSE SUSPECT. REGARDLESS, I QUESTION WHY A SEAT BACK IN A MOTOR VEHICLE WOULD NOT BE DESIGNED TO WITHSTAND FORCES ASSOCIATED WITH NORMAL PASSENGER USE GIVEN THE POTENTIAL FOR SIGNIFICANT FORCES THAT COULD OCCUR IN THE UNFORTUNATE EVENT OF A HIGH SPEED MOTOR VEHICLE COLLISON. ULTIMATELY, I WAS ADVISED BY THE DEALER THAT I WOULD NEED A NEW SEAT BACK FRAME - 81726-TK8-A22 -- 530.00 - TO RENDER THE EXISTING SEAT FUNCTIONAL AGAIN. SEE ATTACHED INVOICE AND PHOTOS.

RE: HONDA RECALL NHTSA RECALL NUMBER: 17V-725 DEAR SIR/MADAM, MY HONDA 2015 ODYSSEY IS IN THE RECALL SCOPE, THE HONDA RECALL S0G WAS ANNOUNCED AT NOV.17, 2017. IT IS STILL ON INCOMPLETE AND NO MORE ACTIONS ABOUT REMEDY. I DID CALL HONDA TO ASK THE SCHEDULE, THEY RESPONDED ME THAT THERE IS NO VALID SOLUTION AND SCHEDULE ACCORDING THEIR INTERNAL COMMUNICATION. I AM DISAPPOINTED AND WORRIED ON THIS RECALL SINCE MY CHILDREN SEAT THE 2ND ROW SEATS EVERYDAY. MAY I KNOW IF THERE IS TIME CONSTRAINT TO HONDA TO CLOSE THE RECALL WITH ACTIONS? I REALLY WANT TO GET AN EXPLICIT SOLUTION AND SCHEDULE FROM HONDA TO SOLVE THE POTENTIAL RISK.

I RECEIVED A RECALL NOTICE FOR MY 2015 HONEY ODYSSEY ON JANUARY 2, 2018. I FIRST READ OF THE ISSUE IN THIS NOTICE SEVERAL MONTHS AGO. HONDA STILL HAS NO REMEDY AVAILABLE AND THE FIX IS NOT TIMELY. HONDA HAS BEEN AWARE OF THIS ISSUE FOR MONTHS AND YET HAD FAILED TO CORRECT THE SEATS FROM LATCHING IMPROPERLY. FURTHERMORE, THIS IS THE SECOND SEAT RELATED RECALL WE HAVE HAD SINCE WE LEASED THIS VEHICLE IN JUNE 2015.

THE SEAT RECLINE LATCHING MECHANISM ON ONE OF THE SECOND ROW SEATS HAS FAILED AND ALLOWS THE SECOND ROW TO COLLAPSE BACK INTO THE THIRD ROW SEAT. THE LATCH WILL NOT LATCH AT ALL. THIS PUTS THE PERSON SITTING IN THE 3RD ROW AT HIGH RISK OF INJURY IF THIS OCCURS IN A REAR END COLLISION. FORTUNATELY,THIS WAS DISCOVERED WITHOUT INJURY.

THE VAN HAS POWER SLIDING DOORS. EVER SINCE IT WAS NEW, WE HAVE HAD PROBLEMS WITH THE DOORS NOT CLOSING. WE HAVE BEEN TOLD SEVERAL TIMES BY THE DEALER THAT IT IS BECAUSE WE LIVE ON GRAVEL. I FINALLY TOOK THE VAN APART MYSELF AND FOUND THAT THE RUBBER COATING HAD COME OFF THE CABLE THAT CLOSES THE DOOR AND BUNCHED UP AND WOULD LET IT SLIDE FREELY. I BOUGHT A NEW AND WITHIN A MONTH IT WAS DOING THE SAME THING. THE COATING WAS COMING OFF. WE JUST TOOK IT BACK TO HONDA AND WERE TOLD AGAIN IT WAS DUST BUT THE COATING IS COMING OFF THE OTHER SIDE AND JAMMING IT UP TOO. MY WIFE HIT A DEER RECENTLY AND THIS IS WHERE THE PROBLEM IS. THE POWER DOOR WOULDN'T SLIDE AND WHEN YOU PUT IT ON MANUAL MODE WHICH SHUTS THE DOORS OFF, IT WON'T SLIDE EITHER AND MY WIFE HAD TO CLIMB OVER THE FRONT SEAT AND GET MY SON OUT OF HIS SEAT. IF THIS WAS AN EMERGENCY SITUATION I DON'T KNOW WHAT WOULD HAPPEN. WORST PART, MY WIFE SAYS THAT IT HAS NEVER WORKED AND SHE ASKED HONDA ABOUT IT AND THEY SAID IT WAS BECAUSE WE LIVE ON GRAVEL. NOW THAT OUR WARRANTY IS UP, THEY WANT TO SELL US A BUNCH OF NEW PARTS. I JUST ASK THAT SOMEONE LOOK INTO THIS PROBLEM BECAUSE OF THE SAFETY FACTOR. I CONSIDER MYSELF TO BE PRETTY STRONG AND I CAN'T SIT ON THE INSIDE THE VAN AND FORCE IT OPEN SO I DON'T KNOW WHAT MY KIDS WOULD DO IF SOMETHING HAPPENED TO MY WIFE IF THERE WAS AN ACCIDENT.

TL* THE CONTACT OWNS A 2015 HONDA ODYSSEY. WHILE DRIVING 60 MPH WITH THE SUN ROOF TILTED OPEN, THE GLASS SHATTERED INTO PIECES WITHOUT WARNING. A COUPLE OF PIECES FELL INTO THE VEHICLE. THE CONTACT WAS UNINJURED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE CONTACT CALLED SPREEN HONDA (25050 REDLANDS BLVD, LOMA LINDA, CA 92354 (909) 799-7070) AND WAS INFORMED THAT A ROCK PROBABLY STRUCK THE GLASS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,100.

TL* THE CONTACT OWNED A 2015 HONDA ODYSSEY. WHILE DRIVING 40 MPH, A DEER APPEARED IN THE ROADWAY. TO AVOID HITTING THE DEER, THE CONTACT SWERVED TO THE RIGHT, DROVE OFF THE ROADWAY, AND CRASHED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,400.