2014 Honda Odyssey

WHILE THIS ISN'T A REAL "SAFETY" ISSUE, HONDA CUSTOMER SERVICE REFERRED ME HERE TO COMPLAIN. THERE IS AN EXISTING EXTENDED WARRANTY ON THE PEELING 2014 ODYSSEY WHITE PEARL PAINT, BUT ONLY FOR THE ROOF AND LIFTGATE. THE PAINT ON MY VEHICLE IS PEELING THERE... BUT ALSO ON THE UPPER PORTION OF ONE OF THE SLIDING DOORS. IT IS PEELING OFF OF THE PRIMER IN EXACTLY THE SAME WAY AS THE OTHER AREAS, AND ACTUALLY STARTED PEELING THERE FIRST, BUT IS NOT COVERED UNDER THE WARRANTY EXTENSION AGAIN, NOT A SAFETY ISSUE... JUST AN UNHAPPY CUSTOMER COMPLAINT.

I HAVE A PEARL WHITE 2014 HONDA ODYSSEY. THE PAINT IS PEELING UNDER THE BACK GLASS WINDOW NEAR THE WIPER BLADES, DUE TO MANUFACTURE POOR JOB OF PAINTING . THIS WAS REPORTED FROM DIFFERENT PEOPLE WHO HAVE THE SAME PROBLEMS WITH THIS MODEL AND COLOR. THIS US A MANUFACTURER PROBLEM SINCE PEOPLE ARE COMPLAINING AND FRUSTRATED THAT IT'S NOT TAKEN CARE BY HONDA. I'VE TRIED BACK IN MAY 2020 WITH AN EMAIL TO HONDA AND ASKED TO TAKE A LOOK BUT WAS NEVER CALLED BACK. I DIDN'T WANT TO GO IN BC OF COVID 19. VERY DISAPPOINTED. I HAVE A 2004 PILOT, NEVER HAD AN ISSUE WITH PAINT PEELING FOR NO REASON . *TR

PAINT PEELING OFF THE TAILGATE WHILE IN MOTION ON A SUBURBAN STREET. THE PAINT THAT DELAMINATED ENDED UP ON THE BACK WINDOW WHILE DRIVING, BLOCKING SOME OF THE WINDOW ABOVE THE TAILGATE. HAD TO PULL OVER AND PEEL OFF THE WINDOW. IT WASN'T A LARGE BLOCKAGE BUT IT WAS ENOUGH TO NOTICE AND SURPRISING. I WISH I HAD GOTTEN A PHOTO OF THE PAINT ON THE WINDSHIELD BUT DIDN'T THINK TO DO THAT. WAS MORE CONCERNED ABOUT SAFETY. HONDA KNOWS ABOUT THE PAINT PEELING ISSUE BUT WILL NOT DISCUSS IT AND REFERRED TO THE DEALER. DEALER SAYS IT'S A KNOWN ISSUE BUT HONDA WILL NOT FIX DUE TO VIN NOT BEING ELIGIBLE IN THEIR DATABASE. WHY IT'S NOT ELIGIBLE, SINCE IT'S THE SAME MAKE, MODEL, YEAR AND PAINT COLOR AS ALL THE OTHER ODYSSEYS WITH THIS ISSUE, I DO NOT KNOW.

PARKED ON A VERY HOT DAY IN A PARKING LOT THE ELECTRIC DOORS WON'T OPEN. IF I DRIVE THE VAN FOR A MINUTE OR TWO AND STOP, THE DOORS WILL WORK. THIS IS AN INTERMITTENT PROBLEM. HONDA CAN NOT FIND THE PROBLEM. ON THE INTERNET, OTHER PEOPLE HAVE THE SAME ISSUE WITH THEIR HONDA VEHICLES. ONE PERSON WROTE THAT HE REPLACED THE POWER ON OFF SWITCH ON THE DASH THAT CONTROLS THE DOORS EVEN THOUGH HIS VEHICLE SHOWED NO COMPUTER CODE ERRORS. HE SAID THAT SO FAR IT SOLVED HIS PROBLEM. HONDA ONLY LOOKS FOR COMPUTER CODE ERROR AND IF THERE IS NO ERROR, THEY SAY THERE IS NO PROBLEM.

ON JUNE 21, 2019 MY FAMILY WAS RETURNING HOME FROM THE BEACH (PCB), AND ABOUT 3 HOURS INTO THE TRIP ON US 431 NORTH, AROUND 1 PM WE HEARD A LOUD BOOM OR POP ON THE ROOF. SOUND LIKE A SHOT GUN ACCORDING TO WIFE. WE PULLED OVER AND SUNROOF HAD 16 INCH SEEM CRACK ACROSS THE SUNROOF. ONE SIDE OF CRACKED GLASS WAS RAISED ABOUT 1/4 INCH. WE CONTINUED TO DRIVE 25 MPH ON SHOULDER AS WE WHERE IN NOWHERE, ALABAMA. ABOUT 3 OR 4 MINUTES LATER WE STOPPED AND 1 X 4" GLASS HOLE IN SUNROOF. WE CONTINUED DRIVING AND WITHIN MINUTES THE HOLE BECAME A 1 FT X 2 FT HOLE IN SUNROOF. HAD TO HAVE IT TOWED. WE PASSED NO CARS OR OVERPASS'S WHEN SUNROOF EXPLODED FOR NO REASON. NO HOUSES OR BUSINESSES WITHIN 5 MILES ACCORDING TO SEALE POLICE OFFICER.

THE "STANDARD SEAT ASSEMBLY" AS DEFINED BY FIG-1A OF FMVSS 213 DEFINES SEAT/SEAT-BELT GEOMETRY SUCH THAT A SEATBELT BUCKLE SHALL NOT EXTEND BEYOND175MM (~6IN) FROM THE SEAT BIGHT. THE STANDARD SEEMS TO ALLOW CAR MANUFACTURERS TO UTILIZE SEAT BELT BUCKLE ASSEMBLIES ANYWHERE IN THE 0 TO 175MM RANGE FROM THE BIGHT. A BIGHT-TO-BUCKLE (B2B) DISTANCE OF 175MM MAKES IT DIFFICULT (OR IMPOSSIBLE) TO PROPERLY SECURE CHILD CAR SEATS, USING THE VEHICLE'S SEAT BELT, IF THE CHILD SEAT DEPTH IS SHALLOWER THAN 175MM. THIS HYPOTHESIS WAS DEVELOPED AFTER I WAS UNABLE TO PROPERLY SECURE A DIONO RADIAN RXT CAR SEAT (FORWARD FACING MODE) IN MY 2014 HONDA ODYSSEY. THE BUCKLES IN THE HONDA (SEE ATTACHED) APPEAR TO BE CLOSE TO THE 175MM THRESHOLD. HOWEVER, I WAS ABLE TO SECURE THE SAME DIONO SEAT IN MY 2007 AUDI A6 BECAUSE THE AUDI'S BUCKLES ARE FLUSH MOUNTED IN THE SEAT CUSHION (I.E. B2B OF ~0MM). I DO NOT BELIEVE THIS PROBLEM IS A "HONDA" PROBLEM, BUT A PROBLEM WITH THE LACK OF SPECIFICITY OF FMVSS-213 WRT HOW CHILD SEATS ARE TO BE TESTED. FMVSS 213 S6.1.2 SIMPLY STATES THAT THE "STANDARD SEAT ASSEMBLY" IS TO BE USED, AND MAKES NO MENTION OF ENSURING COMPATIBILITY OF FIT THROUGHOUT THE B2B RANGE. THE DIONO MANUAL (SEE PG-19, ATTACHED) INDICATES THAT THEIR SEATS ARE NOT COMPATIBLE WITH "...ANCHOR POINTS FORWARD OF THE SEAT CREASE." I REVIEWED OTHER CHILD CAR SEAT MANUFACTURER INSTRUCTION MANUALS AND FOUND SIMILAR WARNINGS. WHILE THE HONDA SEAT BELTS CONTAIN FMVSS-209 CERTIFICATION TAGS, AND THE DIONO IS LABELED WITH FMVSS-213 TAGS, I BELIEVE THAT THESE TWO STANDARDS ARE NOT COMPATIBLE. RECOMMENDATIONS: (1)UPDATE "STANDARD SEAT ASSEMBLY" OF FMVSS-213 SUCH THAT B2B IS EXPLICITLY FIXED AT 175MM OR (2) FMVSS-209 MUST RESTRICT B2B< 25MM. FMVSS-209 S4.1.E ONLY SPECIFIES, "...BUCKLE OR BUCKLES READILY ACCESSIBLE TO THE OCCUPANT TO PERMIT HIS EASY & RAPID REMOVAL..."

WHILE TRAVELING NORTHBOUND ON MOUNTAIN VIEW CORRIDOR AT APPROXIMATELY 55 MPH THE SUNROOF IN MY 2014 HONDA ODYSSEY EXPLODED. I HAVE TRAVELED THIS ROAD MANY TIMES, IT WAS A BEAUTIFUL DAY WITH MILD TEMPERATURES AND LIGHT TRAFFIC. I BOUGHT THIS ODYSSEY NEW. IT CURRENTLY HAS JUST OVER 69,000 MILES ON IT. THERE WERE NO HOMES, BUSINESSES, PARKING LOTS, OR ANYTHING OF THE KIND AROUND ME. NO OVERPASSES, POWER LINES OR OTHERWISE. THERE IS NO EXPLANATION FOR THE EXPLOSION. I HEARD A LOUD POP THAT I THOUGHT WAS A GUNSHOT OR LARGE SOMETHING HITTING MY CAR. I PULLED OFF THE ROAD, TURNED ON MY HAZARDS, AND FELT SOMETHING HIT MY ARM. I LOOKED UP TO SEE THAT THE SUNROOF HAD SHATTERED. I'VE NEVER HEARD OF ANYTHING LIKE THIS BEFORE. AFTER READING ONLINE THAT MANY OTHERS HAD HAD SIMILAR EXPERIENCES I FELT LIKE I NEEDED TO REPORT IT IN HOPES THAT OTHERS MIGHT NOT HAVE TO HAVE THE SAME SCARY EXPERIENCE (WHICH COULD HAVE ENDED MUCH WORSE), INCONVENIENCE, AND EXPENSE.

MY COMPLAINT HAS TO DO WITH LOW TIRE PRESSURE INDICATOR AND TIRE PRESSURE (TPMS) MONITOR. THE EXPERIENCE WE HAVE SINCE THE VEHICLE WAS PURCHASED IS THAT IF THE FORMER LIGHT APPEARS AND YOU REPLACE THE AFFECTED TIRE WITH A SPARE TIRE, THE LATTER LIGHT (TPMS) WILL APPEAR IT WILL DISABLE THE PART. ONCE THE SPARE IS REPLACE WITH A NEW TIRE, THE FORMER LIGHT COMES BACK AND STAYS ON UNTIL THE PART IS REPLACED. IT HAS HAPPENED TO US TWICE. HONDA WARRANTY DOES NOT COVER THE PART OR LABOR TO REPLACE IT.