2012 Honda Odyssey

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT SHE HAD EXPERIENCED AN INTERMITTENT DRIVER SIDE SLIDING DOOR FAILURE. THE CONTACT STATED THAT UPON PULLING THE DRIVER SIDE SLINGING DOOR HANDLE, THE DOOR WOULD NOT SLIDE BACK AS NEEDED. THE CONTACT TOOK THE VEHICLE TO HONDA OF ESCONDIDO (1700 AUTO PARK WAY N, ESCONDIDO, CA 92029) WHERE THEY FAILED TO DUPLICATE THE FAILURE. THE DEALER WAS ABLE TO REPLACE ALL THE CABLE WIRES IN THE DEFECTIVE DOOR HOWEVER, THE FAILURE PERSISTED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE DEALER TEN MONTHS LATER WHERE THEY PERFORMED A LATCH ADJUSTMENT ON THE DEFECTIVE DOOR; DESPITE THE REPAIR, THE FAILURE STILL PERSISTED. SINCE THE LAST REPAIR, THE FAILURE BECAME MORE FREQUENT AND THE DEALER HAD RECENTLY SUGGESTED THAT THE CABLES BE REPLACED YET AGAIN. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WINDSHIELD WAS CRACKED AT THE TOP OF THE WINDSHIELD. THE CONTACT STATED THAT AN UNKNOWN DEALER WAS CONTACTED HOWEVER, REFERRED THE CONTACT TO A THIRD PARTY TO GET THE WINDSHIELD REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

THE DRIVER SIDE REAR DOOR HAS CAME OFF THE TRACK TWICE CAUSING THE DOOR TO HANG FROM THE TOP ROLLER AND FALL OFF THE TRACK CAUSING SEVERE BODY DAMAGE. IT HAS BEEN REPLACED THREE MONTHS AGO AND TODAY JUNE 23, 2020, IT FELL OFF AGAIN. ALMOST INJURING MY 7 YEAR OLD STEP-SON. THE MECHANIC THAT I SPOKE TO INITIALLY SAID THIS WAS A KNOWN PROBLEM. *TR

PURCHASED 2012 HONDA ODYSSEY WITH 49K MILES, LOOKED LIKE NEW INSIDE AND OUT, DEALERSHIP PREPPED VEHICLE, INCLUDING NEW TIRES, A FEW MINOR REPAIRS WERE NEEDED, REQUESTED EVERYTHING BE GONE OVER, VEHICLE SAFETY WAS A PRIORITY. I GAVE THEM AN ADDITIONAL MONTH TO ORDER PARTS AND TO TAKE THEIR TIME TO MAKE SURE ALL WAS COMPLETED PROPERLY. DISCOVERED THE NEW ALL SEASON TIRES WERE REALLY DEDICATED MICHELIN WINTER TIRES AS I AM DRIVING ALL SUMMER, HIGHWAY INTERSTATE. THEY DIDN'T REPLACE THE CORRODED, LEAKING TPMS SENOR/VALVE STEMS, THEY LEFT THE ORIGINAL ONES IN. WHILE ON AN OUT OF STATE TRIP, THE PRESSURE WARNING LIGHT CAME ON. ALSO DISCOVERED THE(2) SAFETY LATCH RECALLS FROM HONDA WERE STILL OPEN AS I AM DRIVING MY KIDS AND OTHER STUDENTS IN OUR VAN. THE DEALERSHIP SALESMAN ENSURED ME ALL WOULD BE TAKEN CARE OF AS HE HAD CHILDREN HIMSELF. HE WAS SENDING THE VEHICLE TO A HONDA DEALERSHIP FOR THE KEY CYLINDER REPLACEMENT. TURNS OUT THE VEHICLE HAD 3 OPEN RECALLS. NON REPAIRED AND THEY ASSURED ME THEY HAD BEEN FIXED. THEY MARKETED THE VAN AS A LOCAL TRADE IN, LATER TO FIND OUT THE DEALERSHIP PURCHASED THE VAN AT AN OUT OF STATE AUCTION. I HAD TO PUT NEW ALL SEASON TIRES ON AND REPLACED THE LEAKING TPMS UNITS, THEY REFUSED TO ACKNOWLEDGE THE ISSUES AS I HAD REPAIRS COMPLETED AT A HONDA DEALERSHIP AND SUBARU REIMBURSED ME FOR THE SMALL REPAIRS, BUT REFUSED TO ACKNOWLEDGE THE TIRES OR TPMS UNITS, DISMISSING ADDITIONAL QUESTIONS. THERE IS NO LOVE OR SAFETY AT THIS SUBARU DEALERSHIP . ALL DOCUMENTATION HAS BEEN FILED WITH THE OHIO ATTORNEY GENERAL COMPLAINT. A BIG QUESTION IS ABOUT THE VEHICLES HISTORY FROM AN AUCTION AND WHAT ELSE HAS BEEN COVERED UP AND NOT DISCLOSED.

CYLINDER NUMBER 3 HAS MISFIRED MULTIPLE TIMES IN LAST 14,000 MILES. SPARK PLUG 3 HAD A LOT OF CARBON. WE CHANGED ALL SPARK PLUGS AND THE PC VALVE IN JULY 2018. IT MISFIRED FEW TIMES IN 2019 BUT THEN WORKED OK AFTER RESTARTING TILL FEB 2020. IT MISFIRED MULTIPLE TIMES AND WE NOW CHANGED ALL SPARK PLUGS AGAIN AND IGNITION COIL OF CYLINDER 3

THE CHECK ENGINE LIGHT STARTED TO BLINK AND THE VSA CAME ON AS WELL. THIS HAPPENED AFTER I PULLED INTO OUR DRIVEWAY THANK GOODNESS BECAUSE THE ENGINE STARTED TO SHAKE THE CAR. WE TOOK THE VAN IN OUR LOCAL DEALERSHIP AND IT HAD A P0302 CODE. ENGINE MISFIRE. THIS WAS CAUSED BY OIL GETTING INTO THE SPARK PLUG. PISTON AND RING JOB WAS RECOMMENDED. THE 2012 HONDA HAD A TSB 11-033 FOR THIS ISSUE. WE ARE BEING DENIED OUR CLAIM. I AM INCLUDING A PICTURE OF OUR SPARK PLUG THAT SHOWS WHERE THERE WAS A LOT OF OIL WHEN IT WAS FIRED UPON ALONG WITH TALKS I HAVE HAD WITH HONDA.