2011 Honda Odyssey

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. .... UPDATED 10-17-13 *BF THE CONSUMER STATED ON PARTICULAR OCCASION THE VEHICLE, WHILE IN MOTION, STALLED WITHOUT WARNING. THE STEERING WHEEL AND BRAKES LOCKED UP. THE CONSUMER WAS ABLE TO RESTART IT BUT THE FAILURE RECURRED ABOUT ONE MILE LATER. EACH TIME THE FAILURE OCCURRED THE 15% OIL INDICATOR LIGHT APPEARED. *JS

ON 9/3/13, WHILE DRIVING FIVE CHILDREN TO SCHOOL IN OUR LEASED 2011 HONDA ODYSSEY, THE ENGINE SHUT DOWN ABRUPTLY AND WITHOUT WARNING WHILE I WAS TURNING THROUGH A MAJOR 4-WAY INTERSECTION. THE STEERING WHEEL AND BRAKES IMMEDIATELY LOCKED, LEAVING ME COMPLETELY PARALYZED AND UNABLE TO CONTROL THE VEHICLE. THE ODYSSEY COASTED INTO A YARD, NARROWLY MISSING A LARGE POLE, WHERE I WAS ABLE TO PLACE IT INTO PARK AND RESTART IT. I DROVE BACK ONTO THE STREET AND EXERCISED GREAT CAUTION TO PROCEED THE SHORT DISTANCE TO SCHOOL. APPROXIMATELY ONE MILE LATER, THE ENGINE COMPLETELY SHUT OFF ONCE AGAIN. THIS HAS OCCURRED A TOTAL OF 5 TIMES OVER THE PAST YEAR (TWICE WHILE STOPPED AT A RED LIGHT AND THREE TIMES WHILE THE VEHICLE WAS IN MOTION - TWICE ON CITY STREETS AND ONCE ON THE HIGHWAY). I DELIVERED THE VEHICLE TO OUR LEASING DEALER, GANLEY HONDA IN NORTH OLMSTED, OHIO, ON 9/3/13 FOR SERVICE, WHERE IT REMAINS TO THIS DAY. GANLEY HONDA'S SERVICE DEPARTMENT HAS BEEN UNABLE TO IDENTIFY AND/OR RESOLVE THE CAUSE OF THE ENGINE PROBLEM. THEY HAVE INDICATED THAT UNLESS THEY HAVE "EVIDENCE" OF THE MALFUNCTION, THE VEHICLE IS FINE AND SAFE TO DRIVE. SINCE THEIR COMPUTERS HAVE GENERATED NO ERROR CODES AND ROAD TESTS HAVE NOT REPLICATED THE POTENTIALLY LATENT MALFUNCTION, THEY MAINTAIN THAT THERE IS NO PROBLEM. THEY ARE NOW READY TO RETURN THE VEHICLE TO US FOR THE DURATION OF OUR LEASE (WE HAVE FIVE MONTHS REMAINING). THIS IS THE FIFTH VEHICLE OVER THE PAST 16+ YEARS THAT WE HAVE PURCHASED THROUGH THIS DEALERSHIP. GIVEN THE ENGINE'S PATTERN OF SHUTTING DOWN UNEXPECTEDLY AND WITHOUT WARNING, LEADING TO THE STEERING WHEEL AND BRAKES LOCKING, WE FEEL THE VEHICLE IS UNSAFE TO DRIVE AND ARE UNWILLING TO PLACE OURSELVES OR OUR CHILDREN INTO IT UNLESS THE CAUSE OF THE ENGINE MALFUNCTION IS IDENTIFIED AND THE PROBLEM IS RESOLVED. *TR

AFTER PURCHASING A "CERTIFIED PRE-OWNED" 2011 ODYSSEY MINI-VAN FROM JACK ELLENA HONDA IN LAWRENCE KS, WE DISCOVERED THAT THE CAPTAIN'S SEATS IN THE SECOND ROW WERE EITHER DEFECTIVE OR NOT INSTALLED PROPERLY BY THE DEALER. WE DISCOVERED THIS WHEN, 5 MONTHS LATER, WE WERE INVOLVED IN A COLLISION AND THE CAPTAIN'S SEATS THAT HOLD OUR CHILDREN CAME COMPLETELY DETACHED. OUR SON WAS THROWN INTO THE BACK OF THE DRIVER'S SEAT AND SUFFERED INJURIES TO HIS FACE AND BODY. LACERATIONS ON HIS FACE AND BRUISING ON HIS BODY. WE HAVE CONCERNS THAT EITHER THE CAPTAIN'S CHAIRS IN THIS MODEL ARE DEFECTIVE OR THE CERTIFICATION PROCESS FOR PRE-OWNED HONDA VEHICLES IS EITHER NOT FOLLOWED BY DEALERS OR THE PROCESS EXCLUDES INSTALLING THE SEATS PROPERLY. *TR

WHILE SLOWING DOWN FOR A TRAFFIC LIGHT, ENGINE WAS RUNNING ROUGH AND MISFIRING. CEL WAS FLASHING AND CHECK VSA AND EMISSIONS CAME ON. FOUND OUT ENGINE OIL LEVEL WAS LITERALLY ZERO. CALLED HONDA. LATER FOUND OUT THERE IS A SERVICE BULLETIN FOR THIS ISSUE. TOOK IT TO DEALERSHIP AND THEY FOLLOWED TSB11-033. HONDA REP CALLED BACK AND SAID THEY NEED TO MONITOR ENGINE OIL LEVEL AND TOLD ME TO BRING IT BACK IN 1000 MILES TO CHECK OIL LEVEL. DID THAT AT 50000 MILES AND DEALER FOUND NORMAL. AGAIN AT 53000 MILES THE PROBLEM REPEATED TODAY SEP 8, 2013. WILL BE CALLING HONDA TODAY OR MONDAY. SEEMS LIKE THE ISSUE MAY BE WITH VCM. VERY DISAPPOINTED WITH THIS HONDA VEHICLE.

WHEN WE PURCHASED THIS VEHICLE THE DEALER TOLD US THE ODYSSEY HAS A NEW AND IMPROVED BREAKING SYSTEM. SIX MONTHS AFTER WE PURCHASED THE VEHICLE WE HAD A WOBBLE WHEN BREAKING (8,000 MI). WE TOOK THE VEHICLE TO THE DEALER AND WERE TOLD NOTHING WAS WRONG. THE ISSUE CONTINUED TO GET WORSE AND WE RETURNED AGAIN AT 20,000 MILES. AT THAT POINT WE WERE TOLD THE ROTORS WERE WARPED BUT IT IS AN "ANNOYANCE" AND NOT A SAFETY ISSUE. NOW AT 38,000 MILES THE VEHICLE SHAKES VIOLENTLY WHEN BREAKING. I AM TOLD ITS MY DRIVING HABITS THAT CAUSED THIS. I HAVE NEVER HAD ANOTHER CAR WITH BREAK ISSUES PRIOR TOT 50,000 MILES. THE DEALER WANTS $350 TO FIX WITH NO GUARANTEE THE ISSUE WILL NOT OCCUR IN ANOTHER 8K MILES.

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THE VEHICLE AND THE BRAKE PEDAL VIBRATED, AND SHOOK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE BRAKE FAILURE. THE DEALER RESURFACED THE FRONT ROTORS TWICE; HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 14,000. UPDATED 09-18-13 *BF THE ROTORS WERE RESURFACE TWICE.

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE CONTACT DECELERATED AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FRONT ROTORS AND BRAKES WERE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE TRAVELING AT 55 MPH, THE DRIVER VEERED OFF THE ROAD AND CRASHED INTO A DITCH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE HEAD INJURIES, A CONCUSSION, AND BRUISING THROUGHOUT HER BODY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 8/26/13 *CN THE CONSUMER STATED THE RIGHT FRONT TIRE, MAY HAVE BEEN A FACTOR, IN THE VEHICLE LEAVING THE ROAD. THE CONSUMER STATED ONLY THE SIDE CURTAIN AIR BAG DEPLOYED. UPDATED 09/04/13

THE 2011 HONDA ODYSSEY BRAKES FAILED WHEN APPLIED WHEN THE VAN WAS PLACED IN REVERSE. THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR ON APPLICATION OF THE BRAKES AND DID NOT RETURN BACK. AS THE PEDAL DID NOT RETURN BACK WAS UNABLE TO PUMP THE BRAKE TO BUILD ANY HYDRAULIC PRESSURE. THE VEHICLE WAS BROUGHT TO A HALT USING THE PARKING BRAKE. SUBSEQUENTLY THE BRAKES STARTED WORKING AGAIN. THE DEALERSHIP ON INSPECTION REPORTS A BRAKE MASTER CYLINDER FAILURE. HONDA WHEN CONTACTED DIRECTLY DOES NOT ACKNOWLEDGE ANY SUCH PRIOR INCIDENT REPORTS. HOWEVER AT LEAST TWO SUCH FAILURES HAVE BEEN REPORTED ON THE SAME MAKE, MODEL YEAR BY OTHER OWNERS ON HONDA OWNER FORUMS. I HUMBLY REQUEST THAT YOU INVESTIGATE THIS ISSUE BEFORE ANY FATALITIES OCCUR. HONDA IS UNWILLING TO ACKNOWLEDGE A SYSTEMIC FAILURE. *TR