2011 Honda Odyssey

TL* THE CONTACT OWNS A 2011 HONDA ODYSSEY. WHILE OPERATING THE VEHICLE, THE "CHECK CHARGING SYSTEM" AND "LOW BATTERY" SENSOR INDICATORS ILLUMINATED AND THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO JEFFREY HONDA (30800 GRATIOT AVE, ROSEVILLE, MI 48066), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

HAVE A BRAND NEW BATTERY AND EVERY TIME I START OR WHEN I TURN OFF THE VAN IT TELLS ME "BAT LOW". THE DEALER ALSO REPLACED THE BATTERY SENSOR BUT THE PROBLEM DID NOT GO AWAY. I TOOK VAN SEVERAL TIMES TO DEALER BUT THEY SAY: THE VAN RUNS AS DESIGNED, BUT, HOW IRONIC, IT COULD NOT PASS THE NYS INSPECTION.THEY TOLD ME TO DRIVE IT FOR 60 MILES AT HIGH SPEED AND HOPEFULLY IT WOULD THEN PASS INSPECTION. IT DID. THERE IS A DESIGN FAULT WITH THE ELECTRIC SYSTEM AND HONDA REFUSES TO ADDRESS THE PROBLEM. DID SOME RESEARCH ONLINE AND A LOT OF OTHER PEOPLE HAVE THE SAME PROBLEMS WITH THEIR 2011 HONDA ODYSSEY. ATTACHED IS THEIR SERVICENEWS ARTICLE OF FEB 2011 OUTLINING THE PROBLEM. THE DEALER FOLLOWED THE DIRECTIONS BUT THE PROBLEM PERSISTS. HONDA NEEDS TO CORRECT THE PROBLEM ONCE AND FOR ALL. THANK YOU. THE CONSUMER REQUESTED AN UPDATE. *JS

LOCATION, STATEN ISLAND, NY. DATE, 10/29/2017. TIME, ABOUT 9:45PM. DROVE OVER A FEW PUDDLES IN POURING RAIN AND A HILLY ROAD. SUDDENLY, THE CHECK CHARGE SYSTEM LIGHT CAME ON AND COMPLETE LOSS OF POWER STEERING. A MINUTE LATER, IT WAS RESTORED. IT HAPPENED AGAIN ABOUT A MINUTE LATER. THEN IT WAS BACK TO NORMAL. WAS ABLE TO DRIVE SAFELY HOME. EXTREMELY HAZARDOUS IF THE LOSS OF ALTERNATOR POWER CAN IMMEDIATELY CAUSE LOST OF STEERING.

PASSENGER SIDE DOOR MOTOR ASSEMBLY AND CABLE. COATED CABLE RUSTED AND SNAPPED. SUBSTANDARD CABLE QUALITY. PREMATURE FAILURE. CAR WAS STATIONARY. CABLE SNAPPED AND POPPED OUTSIDE OF THE VEHICLE POTENTIALLY INJURING PERSON STANDING NEAR DOOR. DOOR UNABLE TO CLOSE WITHOUT UNREASONABLE FORCE POSING DANGER TO PASSENGERS RIDING WITH OPEN DOOR. PASSENGER CAN NOT EXIT CAR WITH CABLE SNAPPED. CAN NOT REPLACE JUST THE CABLE CAUSING UNDUE FINANCIAL HARDSHIP. SEAT HEATER- FAULTY, CRIMP IN HEATER BROKE CAUSING FAILURE WITH NORMAL USE BY 100 POUND PERSON.

WHILE DRIVING THE VEHICLE THE CHECK BATTERY LIGHT COMES ON. IT'S NOT A BATTERY ISSUE. I HAVE INSTALLED A BRAND NEW BATTERY. ONCE THE VOLTAGE DROPS THE VEHICLE BECOME SLUGGISH AND WILL NOT ACCELERATE. THIS COULD BE VERY DANGEROUS IN A HIGH-SPEED SITUATION SUCH AS ON A BUSY FREEWAY. IN DOING RESEARCH I HAVE FOUND THIS APPEARS TO BE A FAIRLY WIDESPREAD ISSUE. BUT I DO NOT KNOW IF THERE HAVE BEEN ANY DEATHS AS A RESULT OF IT YET. I DO NOT BELIEVE HONDA IS DOING ANYTHING ABOUT THE ISSUE. IT APPEARS TO BE AFFECTING SOME LATER MODELS AS WELL.

BATTERY WARNING CAME ON SO REPLACED BATTERY. LIGHT CAME ON AGAIN A FEW WEEKS LATER SO HAD BATTERY TESTED AS WELL AS ANYTHING THAT WOULD DRAIN BATTERY LIFE. EVERYTHING WAS GOOD. BUT NOW EVERY TIME I OPEN THE DOOR OR TURN OFF THE CAR THE CAR LOUDLY BEEPS A LOW BATTERY WARNING. FED UP WITH IT. IF CAR WAS NOT PAID OFF I WOULD TRADE IT IN BUT WOULD THINK TWICE BOUT GETTING ANOTHER HONDA SINCE THEY WON'T FIX THE PROBLEM.

8 MONTHS AGO WHILE VEHICLE WAS PARK, RAIN CAME INSIDE THE VAN BEHIND REAR VIEW MIRROR DOWN THROUGH THE RADIO.04/01/16 WHILE DRIVING(HIGHWAY) IN THE RAIN WATER AGAIN CAME INSIDE THE VAN BEHIND THE REAR VIEW MIRROR.TALKED TO SERVICE TECH. SHE STATED THIS A COMMON PROBLEM WITH HONDA, BUT THEY STILL HAVE TO CHARGE FOR THIS MANUFACTURED PROBLEM.HAVE 75535 MILES.

THE BATTERY AND ELECTRICAL SYSTEM FREQUENTLY GOES DEAD, LEAVING MY FAMILY STRANDED AND FEELING INSECURE ABOUT THE SAFETY OF THIS VEHICLE. FOR EXAMPLE, IF I SIT IN THE CAR, TURNED OFF, WITH THE KEY IN THE IGNITION (NO LIGHTS ON, NO RADIO, ETC.) THE BATTERY WILL DIE. I HAVE TO HAVE IT JUMPED, OR WAIT HOURS (WITHOUT THE KEY IN THE IGNITION) FOR THE BATTERY TO RECHARGE. I DON'T FEEL SAFE BEING STRANDED SOMEPLACE FOR HOURS AT NIGHT.