2010 Honda Odyssey

TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR SLIDING DOORS FAILED TO REMAIN OPEN TO ALLOW THE PASSENGERS TO ENTER THE VEHICLE. AS A RESULT, A PASSENGER WAS NEARLY INJURED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

THE FIRST TIME WE HAD AN ISSUE WE WERE IN THE COUNTRY AND WE STOPPED AND GOT OUT OF THE CAR. WHEN WE GOT BACK IN THE DOOR WOULD NOT CLOSE. WE PUT THE SWITCH ON MANUAL HOWEVER THE DOOR WOULD STILL NOT CLOSE. WE HAD IT LOOKED AT AND THE LINE THAT WORKS THE DOOR NEEDED TO BE CUT TO CLOSE THE DOOR. WITHIN A WEEK THE OTHER DOOR STARTED NOT OPENING AND CLOSING PROPERLY EVEN WHEN IT WAS SET FOR MANUAL USE. WE WERE THE DRIVING DOWN THE ROAD AND THE DOOR FLEW OPEN. WE DID CONTACT THE DEALERSHIP AND THEY INDICATED THEY ARE AWARE OF THE PROBLEM HOWEVER ITS THE CONSUMERS RESPONSIBILTY TO PAY TO HAVE THIS SAFETY ISSUE FIXED. *TR

FOR THE SECOND TIME THE REAR PASSENGER SLIDING DOOR WOULD NOT LOCK CLOSED AND THE WARNING TONE SOUNDED. WHEN I TOOK IT INTO THE DEALER FOR REPAIR HE SAID THAT THE AIR BAGS COULD DEPLOY IF IT WASN'T FIXED. THE DOOR LATCH HAD TO BE REPLACED. I AM 71 YEARS OLD AND THE DOOR IS VERY SELDOM USED BY MY WIFE AND I. I AM CONCERNED ABOUT THE FACT THAT THE DOOR COULD HAVE COME LOOSE AND DEPLOYED THE AIR BAGS WHILE I WAS DRIVING. I'D LIKE TO KNOW IF THIS IS HAPPENING TO OTHER HONDA VEHICLES. I DO HAVE THE OLD PART IF THAT WOULD HELP. *TR

MY 21 MONTH OLD CHILD WAS STANDING AWAY FROM THE VEHICLE IN OUR GARAGE AS I GOT THINGS OUT OF THE VEHICLE PRIOR TO CLOSING THE DOOR. I PUSHED THE BUTTON THAT AUTOMATICALLY CLOSES THE DOOR AS I LEANED INTO THE DRIVER SIDE TO RETRIEVE ITEMS FROM THE VEHICLE. I HEARD MY CHILD SCREAMING AND I LOOKED DOWN AND SAW THAT THE DOOR HAD CLOSED ON HER ENTIRE HAND UP TO HER WRIST. NOT ONLY DID THE SAFETY FEATURE FAIL THAT IS SUPPOSE TO DETECT BODY PARTS IN THE PATH OF THE DOOR, BUT THE DOOR ALSO WOULD NOT OPEN. I HAD TO USE ALL OF MY BODY WEIGHT TO PRY THE DOOR OFF OF HER HAND. THIS INCIDENT RESULTED IN A BLOODY AND BRUISED FINGER THAT HAD THE NAIL RIPPED OF IT. *TR

TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE AUTOMATIC DOOR FAILED TO CLOSE AND LATCH. THE REAR PASSENGER SIDE DOOR WOULD OPEN INDEPENDENTLY IMMEDIATELY AFTER BEING CLOSED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER'S SEAT BELT FAILED TO DISENGAGE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURES. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 55,000.

WE PURCHASED A 2010 BRAUN ENTERVAN IN LATE 2011. IT WAS NEW WITH 17 MILES. WE NOTICED WATER COLLECTING UNDER FRONT SEATS AT ABOUT 15000 MILES. IT WAS RUSTING OUR SEAT ANCHORS WHICH COULD LEAD TO FAILURE IN A CRASH. IT ALSO HAS PERSISTENT STEERING PROBLEMS AND TIRE WEARING AT 15000 MILES. IT WAS RETURNED TO BRAUN FOR REPAIR BECAUSE WE INSISTED AND WORKED CLOSELY WITH THE BRAUN CORPORATION. THEY ATTEMPTED REPAIRS BUT RETURNED TO US WITH MORE ISSUES AND A CONTINUED STEERING PROBLEM.THIS WAS THEIR FIRST YEAR DOING A HONDA ENTERVAN CONVERSION AND THEY HAVE OFFERED A 5000.00 SUPPLEMENT TOWARD A TRADE. OUR LOCAL DEALER HAS LED US TO BELIEVE HE WOULD TRADE BUT WILL NOT FOLLOW THROUGH, I FIRMLY BELIEVE HE DOES NOT WANT THIS VEHICLE BACK. HE SAID IT WAS A JUNK DEAL. IT WAS GOOD ENOUGH FOR HIM TO SELL US. I BELIEVE THIS BRAUN HONDA ENTERVAN 2010 MODEL MAY NEED A FORMAL RECALL. SOME HANDICAPPED PEOPLE MAY NOT BE REMOVING THE FRONT SEATS TO NOTICE THESE WATER PROBLEMS AND POSSIBLE MOLD WHEN THE CARPET REMAINS WET. I ALSO HAVE CONCERNS THAT CARBON MONOXIDE COULD BE ENTERING THE VEHICLE IF WATER CAN GET IN CLOSE TO THE FIREWALL. WE BELIEVE DURING THE CONVERSION SOMETHING GOT OUT OF ALIGNMENT CAUSING EXCESSIVE TIRE WEAR AND STEERING PROBLEMS,. I HAVE KEPT ALL DOCUMENTATION AND HAVE PHOTOS OF THE RUSTED ANCHORS AND THE WATER PUDDLING AND EVEN FROZEN IN THE WINTER. *TR

THIS IS AN ON-GOING SAFETY ISSUE AND POSSIBLE EQUIPMENT DEFECT INVOLVING THE CHECK ROD MECHANISM ON THE FRONT DOORS OF THE VEHICLE. THE CHECK RODS DO NOT PROVIDE ADEQUATE RESISTANCE TO KEEP THE DOOR OPEN. WHEN THE VEHICLE IS PARKED AND THE FRONT DOOR IS IN THE FULLY OPENED POSITION, THE DOOR IS PRONE TO SWING SHUT. THIS OCCURS IN A VARIETY OF SITUATIONS: ON A LEVEL SURFACE, IF THE DOOR IS PUSHED OPEN, THE DOOR WILL SOMETIMES SWING BACK ON THE OCCUPANT; THE FULLY OPENED DOOR WILL ALSO SWING SHUT WHEN THE VEHICLE IS ON EVEN A SLIGHT INCLINE OR IS BLOWN BY A GUST OF WIND. THE CHECK RODS DO NOT PROVIDE ADEQUATE RESISTANCE TO KEEP THE DOOR IN THE OPEN POSITION WHEN FULLY EXTENDED. THESE ARE VERY HEAVY DOORS AND COULD CAUSE SERIOUS INJURY. MY WIFE AND I HAVE BOTH EXPERIENCED NUMEROUS INSTANCES IN WHICH THE DOOR HAS STARTED SWINGING SHUT IN EACH OF THESE SITUATIONS. I DISCUSSED THIS CONCERN WITH THE SERVICE MANAGER AT MY LOCAL HONDA DEALERSHIP AND I REPORTED THIS PROBLEM TO AMERICAN HONDA (CASE # [XXX]). I COMPARED THE FRONT DOOR CHECK ROD MECHANISM IN THE 2012 HONDA ODYSSEY ON THE DEALER?S LOT. THE CHECK ROD ON THE 2012 ODYSSEY FUNCTIONED PROPERLY, CREATING AN APPROPRIATE LEVEL OF RESISTANCE WHEN THE DOOR WAS FULLY EXTENDED. THE SERVICE MANAGER ORDERED A SET OF 2012 ODYSSEY CHECK RODS, WITH THE HOPE THEY COULD BE INSTALLED ON MY 2010 ODYSSEY. UNFORTUNATELY, THE 2012 RODS DID NOT MATCH AND COULD NOT BE INSTALLED ON MY VEHICLE. AMERICAN HONDA HAS DECLINED TO TAKE ANY REMEDIAL ACTION. I STRONGLY SUSPECT THAT THE DEFECT IN THE CHECK ROD USED IN THE 2010 ODYSSEY MODEL LED TO A REDESIGN OF THE CHECK ROD MECHANISM FOR SUBSEQUENT VEHICLE YEARS. I RESPECTFULLY REQUEST THAT YOUR OFFICE CHECK INTO THIS MATTER AND ADDRESS THE DEFECT IN THE 2010 ODYSSEY CHECK ROD. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON AT LEAST 2 OCCASIONS, THE PASSENGER SIDE DOOR FAILED TO UNLOCK EVEN WHEN USING MULTIPLE METHODS TO UNLOCK IT. EVEN WHEN THE KNOB ON THE DOOR WAS LIFTED MANUALLY, THE DOOR WOULD NOT UNLOCK AND OPEN. AFTER TRYING DIFFERENT THINGS (KEY FOB, AUTO DOOR UNLOCK BUTTON, MANUALLY LIFTING THE LOCKING KNOB), IT FINALLY OPENED. WE THOUGHT IT WAS JUST A GLITCH WHEN SOMEONE TRIED TO OPEN THE DOOR AT THE SAME TIME THAT THE DOOR UNLOCK BUTTON WAS PUSHED, BUT SINCE READING A REPORT OF A SIMILAR INCIDENT ON AN ODYSSEY, THERE MAY BE A PROBLEM WITH THE LOCKING MECHANISM. ONCE THE KNOB WAS LIFTED MANUALLY, THE DOOR SHOULD HAVE OPENED REGARDLESS.

TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR SLIDING DOOR ON THE DRIVER SIDE WAS BEING CLOSED BY A CHILD OCCUPANT WHEN IT CLOSED ON THE CHILD'S HANDS. THERE WERE NO SEVERE INJURIES BUT THE CHILDS HAND WAS SWOLLEN. THE CONTACT FELT THAT THERE SHOULD HAVE BEEN A SENSOR THAT WOULD STOP THE DOOR FROM CLOSING IF THERE WAS AN OBSTRUCTION. THE CONTACT DID NOT CONTACT THE DEALER OR THE MANUFACTURER. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 13,801.