2010 Honda Odyssey

RIGHT (PASSENGER) SLIDING CARGO DOOR FELL OFF TRACK AND GOUGED THE SIDE PANEL OF THE VAN. THE VEHICLE WAS STATIONARY IN DRIVEWAY. NOTICED IN WEEK PRIOR TO THE INCIDENT THAT THERE WAS A GRINDING SOUND WHEN OPENING DOOR, AND IT WOULD SOMETIME CATCH AND RE-OPEN WHEN CLOSING AS THOUGH IT HIT AN OBSTACLE. DEALER MENTIONED MAYBE SOME SAND OR GRIT IN ASSEMBLY. IN DRIVEWAY, WE OPENED DOOR THEN WALKED AWAY TO THROW SOMETHING IN TRASH HEARD A NOISE AND CAME BACK TO FIND THE DOOR HAD FALLEN OFF AND WAS HANGING FROM THE CABLE USED BY THE POWER OPEN/CLOSE MECHANISM. SIGNIFICANTLY DAMAGED CAR FURTHER TRYING TO GET IT TO CLOSE ENOUGH TO TO TAKE TO REPAIR SHOP AND PREVENT DAMAGE FROM IMPENDING RAIN AT TIME OF INCIDENT. WAS VERY DIFFICULT TO FIGHT THE POWER MECHANISM AND TO TURN THE HEAVY DOOR THE CORRECT WAY TO GET ALL THE PIECES IN THEIR CORRECT RAILS AND POSITION, NEVER DID GET ENTIRELY CLOSED. TOOK TO DEALERSHIP. DEALER ADVISED TO TAKE TO BODY SHOP. BODY SHOP SENT ME BACK TO DEALER WHO WOULD NOT TAKE VEHICLE FOR SEVERAL DAYS BUT THEN ENDED UP FIXING THE DOOR THE SAME DAY FOR ABOUT $575. THE BODY DAMAGE HAS NOT BEEN ADDRESSED.

I CANNOT OPEN THE PASSENGER SIDE SLIDING DOOR. (IT IS NOT A POWER SLIDING DOOR) IT WAS STEADILY GETTING HARDER TO OPEN. I BARELY GOT IT CLOSED AS IT WOULD ONLY OPEN A SHORT DISTANCE AND I COULD BARELY SLIDE IT CLOSED. NOW I AM AFRAID TO TRY TO OPEN IT AS I AM AFRAID IT WILL GET STUCK OPEN AND I WON'T BE ABLE TO CLOSE IT AT ALL.

TL* THE CONTACT OWNS A 2010 HONDA ODYSSEY. WHILE CLOSING THE REAR DRIVER'S SIDE DOOR, THE DOOR FELL OFF. THE VEHICLE WAS TOWED TO THE DEALER (PEARSON HONDA IN MIDLOTHIAN, VA) WHERE THE CONTACT WAS INFORMED TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS UNUSUAL AND DID NOT ACCEPT RESPONSIBILITY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.

MY ODYSSEY WAS PARKED AND OFF I PUT MY PACKAGES AND ATTEMPTED TO CLOSE THE SLIDING DOOR. IT WOULD NOT CLOSE. AFTER I LOOKED IN THE MANUAL FOR HELP I FOLLOWED THEIR INSTRUCTIONS AND THE DOOR CAME OFF THE TRACK AND HUNG BY JUST A VERY THIN CABLE I COULD NOT DRIVE IT FOR FEAR OF IT FALLING COMPLETELY OFF AND DAMAGING SOMEONE ELSE'S CAR OR CAUSING AN ACCIDENT. IT ALSO DID A LOT OF BODY DAMAGE. HONDA DEALER IN KENOSHA DID THE REPAIRS. THEY ONLY PAID FOR HALF AND WE HAD TO COVER THE OTHER $1500

NOT LONG AFTER WE BOUGHT THE CAR FROM A HONDA DEALERSHIP (ONE PREVIOUS OWNER) THE PASSENGER SIDE DOOR STARTED FREEZING UP. WE COULD NEITHER OPEN NOR CLOSE IT PROPERLY. WHEN WE BROUGHT IT IN, WE WERE SHOCKED WHEN THE MECHANIC TOLD US HE SAW THE PROBLEM ALL THE TIME ON THAT MODEL, AND THAT WE WERE LUCKY THE DOOR HAD NOT FALLEN OFF ON US, BECAUSE HE HAD SEEN IT HAPPEN TO OTHERS. WE HAVE THREE LITTLE KIDS...MOST MINIVAN OWNERS HAVE YOUNG KIDS! THEY REPLACED THE CHEAP PLASTIC ROLLERS WITH MORE CHEAP PLASTIC ROLLERS (WHY OF WHY IS THIS HONDA'S ONLY OPTION TO SUPPORT A HUGE, HEAVY STEEL DOOR?!) AND REMOVED THE AUTOMATIC MECHANISM ON THE PASSENGER SIDE. NOW WE ARE HAVING THE SAME PROBLEM WITH THE DRIVER'S SIDE AUTOMATIC DOOR. IT IS COMPLETELY FROZEN (AT THIS POINT IT'S FROZEN WHETHER IT'S IN AUTOMATIC MODE OR MANUAL), AND I HAVE LEFT IT SHUT THAT WAY BECAUSE I WOULD RATHER HAVE MY KIDS CLIMB IN THE OTHER SIDE, AND BUCKLE MY 4 YEAR OLD IN THROUGH THE WINDOW, THAN TRY TO OPEN IT AND RISK HAVING IT FALL ON SOMEONE. I HAVE SPOKEN TO OTHER MOTHERS IN MY TOWN WHO OWN THIS SAME CAR AND HAVE HAD THE SAME PROBLEM WITH THE DOORS. THIS IS NOT JUST AN INCONVENIENCE, IT IS A HUGE SAFETY ISSUE! WHAT IF BOTH DOORS FROZE ON SOMEONE DURING AN ACCIDENT AND THEY COULDN'T GET THEIR KIDS OUT? WHAT IF THE DOOR FELL OFF ON A CHILD?! AN ADULT MIGHT SUFFER ONLY MINOR INJURIES FROM SUCH A THING, BUT A CHILD WOULD BE CRUSHED. THERE ARE REPORTS OF THIS HAPPENING ALL OVER THE INTERNET, WITH HONDA USUALLY TELLING THE OWNERS THE PROBLEM IS SOMEHOW THEIR FAULT. TOYOTA HAD THE SAME PROBLEM ON THE SIENNA AND THEY DID A RECALL. WHY HAS HONDA NOT YET BEEN REQUIRED TO DO THE SAME?! HERE YOU CAN READ JUST SOME OF THE STORIES FROM OTHER ODYSSEY OWNERS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C3864_DS475308.