2005 Honda Odyssey

WAS PARKED AT GROCERY STORE WHEN A CABLE SNAPPED ON OUR DRIVERS SIDE SLIDING DOOR. POWER WAS LOST TO THE DOOR AND UPON ATTEMPTING TO CLOSE THE MANUALLY THE DOOR FELL OFF AND COULD HAVE POTENTIALLY INJURED SOMEONE AS THE BACK OF THE DOORS CORNER HIT THE GROUND WITH ENOUGH FORCE TO CRUSH IF NOT SEVER A FOOT. THIS LEFT OUR VEHICLE DISABLED AND LEFT US STRANDED.

BOTH MY SIDE DOORS HAVE BEEN BEEN MAKING NOISE. THEN MY PASSENGER SIDE DOOR WOULD NOT OPEN. WE USED THE DRIVERS SIDE REAR DOOR INSTEAD. ON THURSDAY, JUNE 11, 2015 WHILE OPENING IT THE ENTIRE DOOR FELL OFF AND SMASHED MY FOOT. BRUISING AND SWELLING ON MY BIG TOE BUT NOTHING TO GO TO ER OVER. ICED IT AND STILL HURTING A FEW DAYS LATER. CALLED HONDA AND THEY SAID IT WAS NORMAL WEAR AND TEAR. MY RESPONSIBILITY. OUT OF WARRANTY. RESEARCHED ONLINE AND THIS IS A VERY COMMON ISSUE. DOORS FALLING OFF THEIR VANS! SEEMS RIDICULOUS AND TIME FOR A RECALL. CUSTOMER SERVICE REP SAID THAT IT WAS MY CAR AND THEY WERE NOT RESPONSIBLE TO REPAIR IT. I SAID THAT COINCIDENTALLY I JUST HAD MY VAN IN FOR A RECALL (FUEL PUMP - WAS SMELLING GAS WHILE DRIVING IT) SO THAT'S NOT ENTIRELY TRUE. SOME THINGS THEY DO FIX FOR FREE. THIS SEEMS LIKE A MAJOR PROBLEM. I OPENED THE DOOR FOR MY 9-YEAR-OLD DAUGHTER TO GET INTO THE CAR. WHAT IS THE DOOR FELL ON HER?

THE FIRST INCIDENT OF THE DRIVER SIDE AUTOMATIC SLIDING PASSENGER DOOR OCCURRED IN JUNE 2010, WHEN VEHICLE WAS ONLY ABOUT 5 YEARS OLD. THERE HAS NEVER BEEN AN ACCIDENT, DENTS, OR ANYTHING THAT MIGHT IMPACT THE FUNCTION OF THE DOORS. SINCE THEN, BOTH PASSENGER AUTO SLIDING DOORS NOW HAVE TROUBLE CLOSING, AND WILL OFTEN CLOSE ON A PASSENGER, WITH THE PASSENGER'S BODY BEING THE ONLY THING THAT MAKES THE DOOR STOP CLOSING. SUMMARY: BOTH SLIDING DOORS EITHER DO NOT CLOSE PROPERLY (STOP SHORT AND HAVE TO BE RESTARTED SEVERAL TIMES, OFTEN FORCED TO CLOSE); OR THEY CLOSE BACK IMMEDIATELY AFTER OPENING AND SCARE OR SQUISH THE PASSENGER WHO IS GETTING INTO THE VEHICLE. THIS IS A SAFETY HAZARD, AND WE FEAR THAT SOON THE DOORS WILL NOT STOP AND COMPLETELY CRUSH THE PERSON ENTERING THE VEHICLE, OR WE WILL HAVE TO DRIVE WITH THE DOOR OPEN IF IT WILL NOT CLOSE. SOMETIMES IT TAKES ABOUT 4-6 ATTEMPTS TO CLOSE THE DOORS AFTER EVERYONE IS IN THE CAR AND BELTED IN. MY FRIEND HAS THE SAME CAR AND SIMILAR ISSUE, SO I WAS WONDERING IF THERE ARE MORE COMPLAINTS, PERHAPS THERE SHOULD BE A RECALL? THANK YOU FOR YOUR TIME AND CONSIDERATION! *TR

I WAS DRIVING MY CHILDREN TO SCHOOL, AGES 9 AND 6, AND AS I WAS DRIVING THE SLIDING PASSENGER DOOR ON THE DRIVER'S SIDE OPENED. MY 6 YEAR OLD DAUGHTER WHO WAS SITTING NEXT TO THE DOOR SAID "MOMMY THE DOOR IS OPENING". I WAS DRIVING ONLY ABOUT 10 TO 15 MPH AND WAS ABLE TO IMMEDIATELY PULL OVER AND I KEPT ON OPENING AND CLOSING THE DOOR AND WOULD APPEAR TO BE CLOSED BUT AS I CONTINUED TO DRIVE IT WOULD OPEN AGAIN. I CONTINUED TO DRIVE TO SCHOOL WITH MY HAZARDS ON AND IF THE DOOR OPENED AGAIN I WOULD HAVE TO PULL OVER AND OPEN AND CLOSE THE DOOR AGAIN. WHILE THIS WAS HAPPENING WE HEARD A CONTINUOUS BEEPING NOISE LIKE I WOULD HEAR IF THE DOOR WAS OPEN. THIS INCIDENT SCARED MY CHILDREN AND MYSELF AND SHOULD HAVE NEVER HAPPENED. I CONSIDER THIS TO BE A MAJOR SAFETY FLAW IN THIS CAR AND SHOULD BE RECALLED. I HAVE HEARD THE BEEPING SOUND BEFORE WHEN IT IS VERY COLD BUT THIS IS THE FIRST THAT THE DOOR ACTUALLY OPENED WHILE I WAS DRIVING. *TR

THIS ISSUE IS RELATED TO THE ELECTRIC SLIDING DOORS FOR A 2005 HONDA ODYSSEY EX. THE RIGHT PASSENGER ELECTRIC SLIDING DOOR STOPPED WORKING WHEN THE ODOMETER READ 99722. AT THE TIME IT STOPPED WORKING, THE VAN WAS PARKED IN A PARKING LOT. WHEN THE BUTTON WAS PRESSED TO OPEN THE DOOR, THE DOOR REFUSED TO OPEN AND A LIGHT WENT ON THE INSTRUMENT PANEL "SLIDE DOOR". WHEN I CONSULTED THE INSTRUCTION MANUAL, IT SAID TO TAKE THE VEHICLE TO THE DEALER. I WAS REALLY SUSPICIOUS WITH THE SUDDEN FAILING OF THE DOOR BECAUSE UP UNTIL THAT PARTICULAR MOMENT, THE DOOR WAS WORKING FINE. THE WAY I OPENED THE DOOR AND THE WEATHER CONDITIONS IT WAS IN REMAINED THE SAME FROM WHEN THE ODOMETER READ 99700 UNTIL THE INCIDENT. WHEN I DID SOME RESEARCH ONLINE, I FOUND THAT I WAS NOT THE ONLY ODYSSEY OWNER WITH THIS ISSUE. IT SEEMS MODEL YEARS 2005-2010 HAVE THESE ELECTRIC SLIDING DOORS PROBLEMS WITHOUT ANY CLEAR INDICATION OF ISSUES BEFOREHAND. MULTIPLE REPORTS HAVE STATED OWNERS TAKING THE VEHICLE TO THE DEALER ONLY TO HAVE THE DEALER CHARGE THOUSANDS OF DOLLARS TO FAIL DIAGNOSE THE PROBLEM. I VISITED A FORUM THAT OFFERED A SOLUTION TO THE PROBLEM. THE SOLUTION STATED TO RESET THE INTERNAL COMPUTER BY PULLING A FUSE LABELED AS "BACK UP". I WAS SKEPTICAL OF THIS SOLUTION BECAUSE HONDA WOULDN'T DESIGN A VEHICLE THAT STATES AN ERROR WITH A DOOR UNLESS SOMETHING WAS WRONG WITH THE DOOR, FOR EXAMPLE THE MOTOR. HOWEVER, GIVEN THE CIRCUMSTANCES IN WHICH THE SLIDING DOOR FAILED, I GAVE IT A TRY AND RESET THE INTERNAL COMPUTER. I STARTED THE ENGINE BACK UP AND NOTICED IMMEDIATELY THE ERROR WAS GONE WHICH MAKES SENSE SINCE THE COMPUTER WAS RESET. WHEN I PUSHED THE BUTTON TO OPEN THE PASSENGER ELECTRIC DOOR, THE DOOR OPENED NORMALLY WITHOUT ANY HESITATION OF MOVEMENT. I AM NOW VERY CONCERNED ABOUT THE INTEGRITY OF HONDA MOTOR CORPORATION. IF HELP CAN BE GIVEN, I WOULD GREATLY APPRECIATE IT. THANK YOU. *TR

AT THE TIME OF PURCHASE I WAS FORCED TO OBTAIN AN EXTENDED WARRANTY, ETCHING AND MANY OTHER THINGS. ONE YEAR LATER I BEGAN TO HAVE PROBLEMS WITH THE SLIDING DOORS. I INFORMED HONDA BECAUSE DOORS ARE COVERED UNDER THE EXTENDED WARRANTY AND THE DEALER REFUSED TO DO ANY REPAIRS. SUMMER OF 2014 THERE'S A RECALL ON THE FUEL PUMP AND THE DEALERSHIP CLAIMS THAT BECAUSE THE DOORS ARE STUCK CLOSED THEY CANNOT REPAIR THE RECALL. HOWEVER THE SERVICE ADVISOR OPENED THE SLIDING DOORS AND STILL THEN THEY REFUSE TO COMPLETE THE RECALL. I CONTACTED HONDA'S MANUFACTURER AND PER THE CASE MANAGER AT CORPORATE OFFICE," HONDA CANNOT HELP ME THE RECALL." I RECENTLY LEARNED THAT ON SEPTEMBER OF 2011 THERE WAS AN EXTENDED WARRANTY ON THE STEERING. I INFORMED THE CASE MANAGER THAT I NEVER RECEIVED SUCH NOTICE. HER RESPONSE WAS "PERHAPS THE NOTICE WAS MAILED TO THE PREVIOUS OWNER, BECAUSE WE GO BY THE ADDRESS NOTED AT THE DMV OFFICE."; SEPTEMBER OF 2011 THE VEHICLE WAS REGISTERED UNDER MY NAME AND ADDRESS, THE CASE MANAGER DID NOT HAVE A RESPONSE FOR ME. FUEL PUMP RECALL HAS NOT BEEN REPAIRED. *TR