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2023 Honda HR-V

Owner reports · Recalls · Investigations

More warning signs than most HR-V years

Owner complaints for the 2023 Honda HR-V are substantially higher than the model-year median of 97.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all HR-V years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 68 of 686 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

What owners actually said

686 reports
Mileage unknown · Feb 3, 2025
SeatsSteering

I have had a recall notice on my car for months I’ve taken my car in and they have yet to have the part to fix the recall on my car

NHTSA ODI #11640385

18,000 miles · Feb 3, 2025
Visibility

The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked outside in a nearby community parking lot and turned off, the following morning the contact discovered that the rear hatch door glass window had shattered. The contact stated that there was no impact on the window to have caused the window t…

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The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked outside in a nearby community parking lot and turned off, the following morning the contact discovered that the rear hatch door glass window had shattered. The contact stated that there was no impact on the window to have caused the window to become shattered. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 18,000.

NHTSA ODI #11640282

Mileage unknown · Jan 29, 2025
Electrical SystemEngine

It has been 6 times that we have needed to jump start the car. The time that i start it before it actually needs a jump you notice the screen and ac take a minute or two to turn on after you have already turned on the car. Today it started fine and the second time it needed a jump start. I contacted AAA the first time it happene…

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It has been 6 times that we have needed to jump start the car. The time that i start it before it actually needs a jump you notice the screen and ac take a minute or two to turn on after you have already turned on the car. Today it started fine and the second time it needed a jump start. I contacted AAA the first time it happened, they checked the battery at the dealer and everything looked great on the dealers end. They mentioned to record any mishaps. My friend who has a 2023 Honda H-RV Sport has reported that she is experiencing similar problems where her car also needs a jump start. I now carry a portable jumper by how often this issue has been occurring.

NHTSA ODI #11639335

Mileage unknown · Jan 16, 2025
Unknown Or Other

Rear window glass shattered while I was driving to work Sunday 01/12/2025

NHTSA ODI #11636196

63,000 miles · Jan 14, 2025
Electrical SystemSteering

The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 5…

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The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 50 - 55 MPH, there was resistance in the steering wheel intermittently. The contact stated that several safety systems were display as disabled for reasons such as dirt on the windshield; however, the failure had occurred after the vehicle was cleaned and there was no visible interference. The dealer was contacted to schedule an appointment in November 2024; however, the appointment was not scheduled. The contact recently contacted the dealer to schedule an appointment and was informed that the vehicle could not be repaired until May 29th, 2025. The manufacturer was not made aware of the issue. The failure mileage was 63,000. Parts distribution disconnect.

NHTSA ODI #11635817

8,000 miles · Jan 6, 2025
Visibility

The contact owns a 2023 Honda HR-V. The contact stated while her husband was driving approximately 25 MPH downhill, the driver heard an explosive sound and noticed that the rear window had exploded. The contact stated that upon pulling to the side of the road, the driver noticed that a significant amount of shattered glass had f…

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The contact owns a 2023 Honda HR-V. The contact stated while her husband was driving approximately 25 MPH downhill, the driver heard an explosive sound and noticed that the rear window had exploded. The contact stated that upon pulling to the side of the road, the driver noticed that a significant amount of shattered glass had fallen inside the vehicle. The driver drove to the residence. The vehicle was later taken to the dealer, where the rear window was being replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.

NHTSA ODI #11634378

Mileage unknown · Jan 4, 2025
Visibility/wiper

The rear window of my Honda HRV exploded/shattered all on its own into a thousand small pieces of glass while the car was parked outside in cold weather while I was visiting my son.

NHTSA ODI #11634115

Mileage unknown · Dec 31, 2024
StructureVisibility/wiper

In the morning of December 31, 2024, I got into my 2023 Honda HRV and as I turned on the ignition, I was shocked by the shattering sound of glass at the rear of the vehicle. To my horror, it was the rear windshield that had shattered to smithereens. I was terribly upset by this incident and while thinking of my next action, I le…

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In the morning of December 31, 2024, I got into my 2023 Honda HRV and as I turned on the ignition, I was shocked by the shattering sound of glass at the rear of the vehicle. To my horror, it was the rear windshield that had shattered to smithereens. I was terribly upset by this incident and while thinking of my next action, I learned through Google that it was due to a manufacturing defect with the 2023 Honda HRV model. Yet, I had not been notified by the Honda of any recall in regard to this defect. I took the car to the nearest Honda dealership where they plastered the rear of my car with a thin plastic and promised to call me as soon as they got the necessary parts. The incident could have caused serious physical and emotional injuries if I had passengers in the rear seats of the car. Even, all alone, I was emotionally traumatized by the incident.

NHTSA ODI #11633329

Mileage unknown · Dec 26, 2024
Steering

The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000(Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufac…

Read full complaint

The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000(Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11632386

Mileage unknown · Dec 19, 2024
Steering

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasona…

Read full complaint

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11631550

Official recalls

3

24V744000 · Steering

Oct 3, 2024

Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Consequence & remedy

Consequence: Difficulty steering can increase the risk of a crash.

Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

23V858000 · Fuel System, Gasoline:delivery:fuel Pump

Dec 18, 2023

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

23V782000 · Seat Belts:front

Nov 21, 2023

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate

Opened Apr 4, 2024 · Closed Mar 26, 2025

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

Additional source detail variants (2)

Seat Belts:front

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

Seat Belts

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.