IllustrationRear windshield spontaneously shattered. Remote started the vehicle walked up to it and it just shattered. Didn’t touch it. Wipers weren’t on. Vehicle was in park in a parking garage with cameras. Found tons of reports online of others having the same issue. This needs to be recalled!!!
2023 Honda HR-V
Owner reports · Recalls · Investigations
More warning signs than most HR-V years
Owner complaints for the 2023 Honda HR-V are substantially higher than the model-year median of 97.
About this comparison →How this year compares
Owner complaints by model year
Compare all HR-V years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 68 of 686 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports0 fire reports4 injury reports
What owners actually said
686 reportsRear windshield of the vehicle spontaneously shattered while driving the night of December 16, 2023. The rear defroster was not powered on although the outside temperature was in the upper 30's. Nothing struck the windshield.
The contact owns a 2023 Honda HR-V. The contact stated that while her child was driving at an undisclosed speed, the rear windshield shattered without impact. There was an abnormal booming sound heard. The contact stated that the windshield had fractured into tiny pieces. The local dealer was not contacted. The vehicle was not d…
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The contact owns a 2023 Honda HR-V. The contact stated that while her child was driving at an undisclosed speed, the rear windshield shattered without impact. There was an abnormal booming sound heard. The contact stated that the windshield had fractured into tiny pieces. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 16,000. The VIN was not available.
Back Windshield exploded while car was parked.
About 10am in Dec 14th, there was something is broken sound after closing my car door, and when I turn around to check what happened, the rear windshield of car is shartted. It's obviously to see the cracks is started from sides. And excluding the man-made and natural possibilities, I think it is the bad quality of rear for vehi…
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About 10am in Dec 14th, there was something is broken sound after closing my car door, and when I turn around to check what happened, the rear windshield of car is shartted. It's obviously to see the cracks is started from sides. And excluding the man-made and natural possibilities, I think it is the bad quality of rear for vehicle. Before founding this component, my car is normally working on the night of Dec 13th. I only opened “rear” to heat in order to get a better rear view. And then I parked in front of my house. The only one factor I can ensure causing this in my mind is the problems with the quality and with the rear system. Never a car window is easily shattered because of heat rear. Although it’s no hurt happened, the bad quality of rear windshield is probably increase dangerous level if the vehicle is heated rear during a rainy day while driving. Before the rear windshield is shattered, about a week ago, the rear system seems not working to remove mist well. I had reported this situation to insurance and the dealer, but the dealer think it’s caused by natural reason or man-made. And all the repair fee is paid by myself, I don’t think it’s reasonable, and they told me they cannot replace the glass as soon as possible because it’s back-ordered. It makes huge inconvenience to me. (Hope to report this as a record if Honda can realize a “small” but big issue later)
Steering has become jerky and sticks in the last two weeks…makes it very hard to drive and feels unsafe. We turned off the lane assist to see if that helped but no different. Diagnostic test was done today but results not yet confirmed. Was told it was “safe@ to drive but power steering warning light came on twice on my 15 min…
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Steering has become jerky and sticks in the last two weeks…makes it very hard to drive and feels unsafe. We turned off the lane assist to see if that helped but no different. Diagnostic test was done today but results not yet confirmed. Was told it was “safe@ to drive but power steering warning light came on twice on my 15 minute drive home.
Rear glass shattered while parked unoccupied. Honda dealer claimed no recall, even though there are alerts from honda
The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, and the contact was inside a store, the contact then approached the vehicle and heard an abnormally loud sound coming from the vehicle. The contact approached the vehicle and became aware that the rear windshield was fractured. The vehicle …
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The contact owns a 2023 Honda HR-V. The contact stated that while the vehicle was parked, and the contact was inside a store, the contact then approached the vehicle and heard an abnormally loud sound coming from the vehicle. The contact approached the vehicle and became aware that the rear windshield was fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
The contact owned a 2023 Honda HR-V. The contact stated that while driving at 35 MPH, a deer abruptly attempted to cross the roadway, causing the contact to veer off the roadway in an attempt to avoid a collision. As a result, the contact collided head-on with a tree. The air bags did deploy but were only partially inflated. No …
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The contact owned a 2023 Honda HR-V. The contact stated that while driving at 35 MPH, a deer abruptly attempted to cross the roadway, causing the contact to veer off the roadway in an attempt to avoid a collision. As a result, the contact collided head-on with a tree. The air bags did deploy but were only partially inflated. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. A police report was filed, but no injuries were reported. The contact did not receive medical attention on the day of the collision. However, the contact later transported himself to an area hospital and was treated for chest and abdominal pain. The manufacturer was notified of the failure but did not assist. The failure mileage was 7,500.
The contact owns a 2023 Honda HR-V. The contact stated while driving 35 MPH, the rear windshield fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 6,800. The VIN was u…
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The contact owns a 2023 Honda HR-V. The contact stated while driving 35 MPH, the rear windshield fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 6,800. The VIN was unavailable.
Official recalls
324V744000 · Steering
Oct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
23V858000 · Fuel System, Gasoline:delivery:fuel Pump
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
23V782000 · Seat Belts:front
Nov 21, 2023
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate
Opened Apr 4, 2024 · Closed Mar 26, 2025
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Additional source detail variants (2)
Seat Belts:front
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.