2023 Honda HR-V

The contact owns a 2023 Honda HR-V. The contact stated that the alarm had sounded without incident and the contact disabled the alarm. The contact stated that hours later, the contact attempted to start the vehicle with several messages displayed on the instrument panel. After several failed attempts, the contact attempted to jumpstart the vehicle; however, the failure persisted. Due to the failure, the vehicle was towed to a dealer where the contact was later informed that rodents had chewed on the wiring harnesses due to the wiring harnesses being made with soy-based, eco-friendly materials. The contact was informed that the repair was not covered under warranty and that the repair would be performed out-of-pocket. The manufacturer was also notified of the failure but offered no assistance. The vehicle was repaired. The failure mileage was approximately 6,000.

The steering rack and pinion need to be replaced. It was inspected by a Honda dealership that confirmed this system failed and it is deemed unsafe to drive. The dealership is holding the car and said it cannot be released back to me without signing a release that the car is unsafe to drive. There were no warning lights. The steering wheel progressively began to stick more when I drove, especially at high speeds on the highway. I had to manually turn the wheel back and struggled to hold it in place when driving straight. This started around early- mid May. Car was brought to the dealer on 6/15 and has been held there since then.

While driving my vehicle going 55mph with the rear defrost on due to rainstorm, I noticed a strange smell like burning plastic but no warning lights were on. A few seconds later there was a very loud sound and I thought something large had smashed through the rear windshield so I ducked. It was terrifying and I almost drove off the road; luckily it didn't cause an accident but it could have. I pulled over and saw that the rear windshield had shattered; it was held mostly in place by the tempered glass but pieces had come off all around the edges and gone inside the vehicle and onto the road. I drove it home fearful of shards of glass falling behind me and endangering other drivers. The next morning I called my dealership who claimed they didn't know of this issue; when I told them my research found that it's been reported by many 2023 Honda HRV owners and that there's a problem with the rear defrost causing this, they were not helpful. I had the windshield replaced by Safelite the next day but am worried about my safety when I need to use the rear defrost again as this issue could happen again if not fixed.

The contact owns a 2023 Honda HR-V. The contact stated that upon closing the front driver’s side door, the rear windshield shattered into several small pieces. The vehicle was taken to the local dealer, and it was discovered that the failure occurred due to a defective rear defroster system. The vehicle was not repaired and remained in the possession of the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.

My Honda HRV 2023 rear window shattered itself without impact while driving on the highway I-94 on Saturday 6/9/2024 evening with heavy rain. Defroster was used and kids are in the rear seat. The spontaneous shattering was so loud that caused a sudden panic but very luckily with my long years of driving experience, I was able to maintain the control of the vehicle. Kids are shocked and were afraid until we got home. Called the dealership and the service department has no knowledge about the rear window defect cases. Waiting for the manager to call back.

We bought this 2023 HRV sport on [XXX] 2024, from the dealer St Louis Honda -Dave Mungenast. It has just under 6,000 miles on it. On Monday [XXX] I was driving on a road, non highway. Driving about 20-25 mph and the rear hatch window shattered. We were not rear ended and nothing was thrown at us. We had a baby sitting rear facing in the back seat. That window could have shattered and blown all over the baby and other passenger in the rear seat causing serious injury. I drove the car to the dealer since we had the car less than 48 hours. We were given a loaner car. On Tuesday, [XXX] I received a call from Matt at the shop dealership. We were told that the back window was on back order and they did not know when they would get one. I’m very concerned that this could’ve caused serious injury to the baby that was in the backseat. And in researching this window I’m finding out that this is a common problem with the HRV. When will this problem go on recall? I bought a Honda because of the safety and reliability that comes with it. Less than 48 hours of having this new car, the back window shattered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear window shattered while I was in the doctors office. The Honda dealership here replaced the window from a local glass installer because the Honda window is on backorder. They will replace the glass when they receive the Honda window. The rear window defroster has a defect that causes the window to shatter. I'm just glad I wasn't driving when it happened or I could have wrecked. I haven't been charged anything for the window. There wasn't any indication that there was a problem.