IllustrationI was parked at a restaurant and come out to notice my whole back windshield is completely shattered. There was no cracks in it and nothing ever hit it. Completely annoyed about the situation and then have to be paying out of pocket
2023 Honda HR-V
Owner reports · Recalls · Investigations
More warning signs than most HR-V years
Owner complaints for the 2023 Honda HR-V are substantially higher than the model-year median of 97.
About this comparison →How this year compares
Owner complaints by model year
Compare all HR-V years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 68 of 686 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility/wiper. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports0 fire reports4 injury reports
Visibility/wiper complaints
319 reportsI was driving normally and my back windshield shattered
I was just driving down the road at approx 45mph when the rear window suddenly shattered with very loud BANG. Pieces of glass inside and out. Nothing hit the window, it just shattered.
My 2023 Honda HRV rear winshield imploded all by itself. I reached out immediately to my Honda dealership and they said there is no recall and they have not heard of any issue from other owners. There was nothing they could do for me. I filed a police report and took a lot of pictures. Please advise.
I was driving within the speed limit on a street and noticed lack of visibility in my rear window so I turned on the defroster. Within a matter of minutes I heard a loud shatter sound and looked back and saw my rear window shattered. I thought someone threw something at it at first, but after pulling over to the side I noticed t…
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I was driving within the speed limit on a street and noticed lack of visibility in my rear window so I turned on the defroster. Within a matter of minutes I heard a loud shatter sound and looked back and saw my rear window shattered. I thought someone threw something at it at first, but after pulling over to the side I noticed the rear window just randomly shattered. At first it was a big hole, and then the rear window just kept falling down by fragments. I have turned on that rear defroster many times and nothing like this ever happened. There were no cracks in the rear window either because I inspect the car every time before I get into it. The window fragments were scattered over my trunk and it looked as it the window popped off my car, signaling a defect. The vehicle is available for inspection. My family member was in the back seat and I instantly was terrified they were injured by the glass. This random shattering of the window is seen by many people with the 2023 Honda HR-V, not just me. The vehicle should be inspected by the dealership, but they are claiming it might have been a rock that cracked it, which I do not believe as I am very careful when I drive and inspect the car. No warning signs were present when this happened, so it was very frightening for all of us in the car when our rear window randomly shattered with a loud noise.
I was driving my Honda hrv on a normal day like any other and had my defroster on and out of no where heard a loud pop and my whole back window shattered
I drove my vehicle last night and had no issue. When I came down this afternoon my window was completely shattered but intact. The edging was falling to pieces but the tint film seemingly kept the glads together even though it wad webbed with cracks. There was NO sign of any impact, no hole, no chip, no nothing. Just a randomly …
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I drove my vehicle last night and had no issue. When I came down this afternoon my window was completely shattered but intact. The edging was falling to pieces but the tint film seemingly kept the glads together even though it wad webbed with cracks. There was NO sign of any impact, no hole, no chip, no nothing. Just a randomly cracked back windshield. I reverse park my vehicle and it would have been hard for anyone to access since it’s parked close to my garage door.
Back windshield shattered out of nowhere. I have not even had this car for a year. I called police and have a report that there was NO impact, no crack or rock. It exploded on its own. MY ONE YEAR OLD WAS IN HIS CARSEAT FACING THE WINDOW. I am paranoid and scared of going into a car. He won’t sit in his car seat. There was NO wa…
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Back windshield shattered out of nowhere. I have not even had this car for a year. I called police and have a report that there was NO impact, no crack or rock. It exploded on its own. MY ONE YEAR OLD WAS IN HIS CARSEAT FACING THE WINDOW. I am paranoid and scared of going into a car. He won’t sit in his car seat. There was NO warning and Honda has my car for a month and NOTHING has been done. I am a single mother with NO car. They won’t give me a loaner. They are doing an investigation without answers or helping me.
Car was parked. Upon arrival back to the car, I noticed the back windshield had shattered into a spiderweb. Car has never been in an accident and back windshield is all stock. No modifications to the car have been made.
Gar parked in garage and rear windshield shattered randomly without any kind of impact to the vehicle. Windshield started cracking around the edges and then progressed more inwards towards the middle. Huge safety issue as someone could have potentially been sitting in the rear seats when this occurred and could have gotten sever…
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Gar parked in garage and rear windshield shattered randomly without any kind of impact to the vehicle. Windshield started cracking around the edges and then progressed more inwards towards the middle. Huge safety issue as someone could have potentially been sitting in the rear seats when this occurred and could have gotten severely injured. I do not see any open recalls about this issue on Honda’s website, but it seems like this issue is happening to other individuals too.
Official recalls
324V744000 · Steering
Oct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
23V858000 · Fuel System, Gasoline:delivery:fuel Pump
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
23V782000 · Seat Belts:front
Nov 21, 2023
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate
Opened Apr 4, 2024 · Closed Mar 26, 2025
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Additional source detail variants (2)
Seat Belts:front
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.