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2023 Honda HR-V

Owner reports · Recalls · Investigations

More warning signs than most HR-V years

Owner complaints for the 2023 Honda HR-V are substantially higher than the model-year median of 97.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all HR-V years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 68 of 686 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Visibility/wiper. Review the 319 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports0 fire reports4 injury reports

Visibility/wiper complaints

319 reports
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Mileage unknown · Nov 27, 2023
StructureUnknown Or OtherVisibility/wiper

While I was driving the rear window suddenly shattered creating a loud thud. Chunks of shattering glass fell into the back section of the car. No foreign object hit the car. This was just a spontaneous event. We often transport our grand children and it is possible that they could have been seriously injured if they would …

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While I was driving the rear window suddenly shattered creating a loud thud. Chunks of shattering glass fell into the back section of the car. No foreign object hit the car. This was just a spontaneous event. We often transport our grand children and it is possible that they could have been seriously injured if they would have been in the car at the time. The car is unsafe to drive at this time due to shards of glass still loose. I plan to contact the local Honda dealership and will request a representative to come inspect the damage. Our HRV is still under warranty.

NHTSA ODI #11556894

Mileage unknown · Nov 26, 2023
Visibility/wiper

I was driving and all of a sudden I hear a POP and look in my rear view window and my back window shattered. Nothing hit it. No impact just shattered

NHTSA ODI #11556870

Mileage unknown · Nov 25, 2023
Visibility/wiper

The rear windshield spontaneously shattered without cause. No impact took place. This affected visibility while driving, creating a safety hazard. The vehicle is being taken to the dealership for evaluation. No advanced warning.

NHTSA ODI #11556753

Mileage unknown · Nov 23, 2023
Visibility/wiper

Rear windshield shattered without any impact. Car was parked. Windshield was not cracked or scratched in any way.

NHTSA ODI #11556568

Mileage unknown · Nov 23, 2023
Visibility/wiper

Unknown. Came out to car and back window was shattered. Looks like it exploded outward.

NHTSA ODI #11556563

Mileage unknown · Nov 23, 2023
Visibility/wiper

Problem with low-beam headlights. When I'm driving, oncoming cars flash their high beams because they think I'm going with high beams. When something like this happens, and I'm blinded, I can't see well for some time. This endangers my life as well as that of other drivers. Honda says everything is OK with my car

NHTSA ODI #11556546

Mileage unknown · Nov 22, 2023
Unknown Or OtherVisibility/wiper

While I was driving and while using the rear window defroster the rear window suddenly shattered. The shatter made a whole on the middle/upper left side (facing forward). This needs to be recalled as it is a hazard while driving and there shouldn’t be rear windows easily shattering by using the defroster once. This was my first …

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While I was driving and while using the rear window defroster the rear window suddenly shattered. The shatter made a whole on the middle/upper left side (facing forward). This needs to be recalled as it is a hazard while driving and there shouldn’t be rear windows easily shattering by using the defroster once. This was my first time using the defroster since I just bought the car.

NHTSA ODI #11556389

Mileage unknown · Nov 21, 2023
Visibility/wiper

The rear glass exploded out of nowhere while my partner and I were in the vehicle. This was very scary and life threatening. I went to two dealerships and they told me to file a claim with the insurance company because there is nothing that Honda can do since they do not cover glass and they did not conduct any inspection. It ma…

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The rear glass exploded out of nowhere while my partner and I were in the vehicle. This was very scary and life threatening. I went to two dealerships and they told me to file a claim with the insurance company because there is nothing that Honda can do since they do not cover glass and they did not conduct any inspection. It may however have something to do with the defrost system. My vehicle is available for inspection as of right now. I have a glass replacement scheduled for which I have to pay out of pocket.

NHTSA ODI #11556244

Mileage unknown · Nov 20, 2023
Electrical SystemVisibility/wiper

The back windscreen of my 2023 Honda HRV spontaneously exploded causing an 8-inch diameter hole on the left side of the glass (when looking at it from the back). The vehicle was parked with engine off and was being filled with gasoline at a gas station. When the back hatch was opened to remove a bag (covered in broken glass) m…

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The back windscreen of my 2023 Honda HRV spontaneously exploded causing an 8-inch diameter hole on the left side of the glass (when looking at it from the back). The vehicle was parked with engine off and was being filled with gasoline at a gas station. When the back hatch was opened to remove a bag (covered in broken glass) most of the remaining windscreen fell in to the back of the vehicle when the hatch was shut. The vehicle was not involved in an accident/collision and was not hit by any object. The rear window heater had been turned on in the previous minutes. Honda do not have a recall for this issue but they have issued a dealer communication and are investigating the general issue. This does seem to be a common issue according to Honda forums.

NHTSA ODI #11555994

Mileage unknown · Nov 19, 2023
Visibility/wiper

Rear window has now shattered spontaneously TWICE in less than 1 month after the first repair. Once on 10/27/23 while driving on the interstate at 70 mph, clear road conditions, clear sky, 65 degrees outside and then on 11/17/23 while sitting in our driveway - raining this day and temperature 43 degrees. Both incidents are pict…

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Rear window has now shattered spontaneously TWICE in less than 1 month after the first repair. Once on 10/27/23 while driving on the interstate at 70 mph, clear road conditions, clear sky, 65 degrees outside and then on 11/17/23 while sitting in our driveway - raining this day and temperature 43 degrees. Both incidents are pictured below.

NHTSA ODI #11555873

Official recalls

3

24V744000 · Steering

Oct 3, 2024

Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Consequence & remedy

Consequence: Difficulty steering can increase the risk of a crash.

Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

23V858000 · Fuel System, Gasoline:delivery:fuel Pump

Dec 18, 2023

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Consequence & remedy

Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

23V782000 · Seat Belts:front

Nov 21, 2023

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."

Consequence & remedy

Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate

Opened Apr 4, 2024 · Closed Mar 26, 2025

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

Additional source detail variants (2)

Seat Belts:front

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.

Seat Belts

On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.