The first of October 2023, I was sitting in my car in a parking lot. I started my engine and I heard a loud boom, I looked up and around my car when I noticed the large hole in my rear window. I did not turn on my rear defroster. I went home and called my insurance company. The next day I went to the dealership where I purch…
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The first of October 2023, I was sitting in my car in a parking lot. I started my engine and I heard a loud boom, I looked up and around my car when I noticed the large hole in my rear window. I did not turn on my rear defroster. I went home and called my insurance company. The next day I went to the dealership where I purchased my HR-V. the service technician said "oh no not another one. I asked her what did she mean by that remark. She said that this particular model 2023 HR-V, their dealership has had a lot of customers come in for the same problem. My dealership scheduled for me to get the rear shatterered window replacement. I immediately called my insurance company to cancel the appointment. Why should I file a claim on my insurance when this incident wasn't my fault. The Honda Motor Corporation need to acknowledge that the rear window is faulty and a danger to all its customers.
NHTSA ODI #11559627
Mileage unknown · Dec 11, 2023
Visibility/wiper
Rear window failed/shattered when the driver side door was closed. Sounded like a loud bang, glass fell into rear hatch area and there was a hole in the window. Looking at the window it appears that the plastic seal around the window failed. If this happens at speed the result could be catastrophic. I’ve contacted Honda and am w…
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Rear window failed/shattered when the driver side door was closed. Sounded like a loud bang, glass fell into rear hatch area and there was a hole in the window. Looking at the window it appears that the plastic seal around the window failed. If this happens at speed the result could be catastrophic. I’ve contacted Honda and am waiting to hear from the dealership.
NHTSA ODI #11559525
Mileage unknown · Dec 11, 2023
Visibility/wiper
Rear window on truck door exploded and shattered in 50 degree weather while parked. There was no collision or impact to the window. There is a softball sized hole and the entire window shattered in driveway. The Car is a year old.
NHTSA ODI #11559469
Mileage unknown · Dec 11, 2023
Unknown Or OtherVisibility/wiper
The back rear windshield glass exploded and shattered into small pieces. Remote started the car before making my way to drive it. As I started to drive, in few minutes I heard a pop sound and when checked rear view mirror; the rear windshield was shattered into pieces. There was no impact, no object hitting. Luckily I was the o…
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The back rear windshield glass exploded and shattered into small pieces. Remote started the car before making my way to drive it. As I started to drive, in few minutes I heard a pop sound and when checked rear view mirror; the rear windshield was shattered into pieces. There was no impact, no object hitting. Luckily I was the only occupant in the car and no injury resulted. Car taken to the dealer.
NHTSA ODI #11559414
Mileage unknown · Dec 10, 2023
Visibility/wiper
Car was sitting in a parking lot and back windshield just shattered. Nothing hit it
NHTSA ODI #11559362
Mileage unknown · Dec 9, 2023
Visibility/wiper
While parked, the rear windshield of the HR-V spontaneously shattered There was no safety risk to my wife, but others have reported the same issue while driving, see [XXX] We have not had the vehicle inspected yet, but will take it to the dealer on Monday (happened last night, and it's Saturday today). There were no issues p…
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While parked, the rear windshield of the HR-V spontaneously shattered There was no safety risk to my wife, but others have reported the same issue while driving, see [XXX] We have not had the vehicle inspected yet, but will take it to the dealer on Monday (happened last night, and it's Saturday today). There were no issues prior to this happening, no severe weather, no prior impact on the window, etc -- it seems to be a known defect based on the research I have performed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11559306
Mileage unknown · Dec 6, 2023
Visibility/wiper
I own a HRV Sport 2023 and Friday December 1, 2023 I found my rear windshield shattered all of the sudden. I know by reading online that is a defect from manufacturing. The dealer where I bought my car does not want any responsability and they told me I have to pay it. This is a manufacturing defect. Is not fair I'm still paying…
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I own a HRV Sport 2023 and Friday December 1, 2023 I found my rear windshield shattered all of the sudden. I know by reading online that is a defect from manufacturing. The dealer where I bought my car does not want any responsability and they told me I have to pay it. This is a manufacturing defect. Is not fair I'm still paying for this car and have to be liable for something the manufacturing has done wrong.
NHTSA ODI #11558808
Mileage unknown · Dec 5, 2023
Visibility/wiper
The rear windshield of the vehicle spontaneously exploded outward while sitting parked in driveway of home around 10am on 12/1/23. Vehicle had not been driven that day, temp was about 55 and sunny. Glass was spread out on driveway as well as in truck of vehicle as part of windshield had collapsed.
NHTSA ODI #11558628
Mileage unknown · Dec 5, 2023
Visibility/wiper
My back glass exploded while parked in my driveway.
NHTSA ODI #11558617
Mileage unknown · Dec 4, 2023
Visibility/wiper
WHILE I was driving the rear window just made a noise and the I heard shattering glasses. When I look thru the rear mirror I saw that the glass was all shatter. I stop when I park I look for any holes that indicate that someone throw something but there was no sign of it. I moved to a safe place and the windshield started to fal…
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WHILE I was driving the rear window just made a noise and the I heard shattering glasses. When I look thru the rear mirror I saw that the glass was all shatter. I stop when I park I look for any holes that indicate that someone throw something but there was no sign of it. I moved to a safe place and the windshield started to fall.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ24006 · Front Seat Belt Assemblies May Be Missing The Rivet That Secures The Quick Connector And Wire Plate
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Additional source detail variants (2)
Seat Belts:front
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Seat Belts
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
2023 Honda HR-V Problems, Complaints & Recalls | Skip That Year
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