2017 Honda HR-V

The contact owns a 2017 Honda HR-V. The contact stated that on several occasions while driving at various speeds, the Start/Stop ignition switch light intermittently illuminated, and the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 71,000.

The contact owned a 2017 Honda HR-V. The contact stated that after starting the vehicle and switching to the reverse position while very slowly releasing the brake pedal the vehicle suddenly experienced unintended acceleration causing the vehicle to drive in reverse and crash into a tree. During the incident, the vehicle was destroyed. No injuries were reported and no police report was taken. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The VIN was not available. The failure mileage was 40,000.

On Friday, Dec 31, 2021 the car (2017 Honda HR-V), without any warning, suddenly stalled in the middle of our residential street. Prior to this incident, I did not experience any indications that there was a problem with the car. The car was towed to a local Honda service center and upon inspection by one of their technicians it was determined that the car had a "broken flywheel" (the car is an automatic so this is not the correct term). Once repairs began I was contacted and informed that the broken flywheel had caused additional damage and the car now requires an entirely new engine. I purchased the car brand new in July 2017. In July 2020 I received a recall notification from Honda indicating that there were problems with the transmission and an entirely new transmission was installed with all costs covered by the manufacturer. Now six months later and only three years after purchasing the car, I am being told I need an entirely new engine. The car is currently at the service center and should be available for inspection. I have not authorized any work related to the engine because I am collecting information on my rights as a consumer and my options in regards to repair of the car. I strongly believe that the flywheel and engine repairs are manufacturer defects and need to be addressed and costs covered by Honda.

My name is [XXX] - currently own Honda HRV. The Honda HRV was purchased late 2017. Recently after service recall by Honda my car was repaired for service recall by Honda Dealer dealer - 2 days after rain the front passenger floor area next to driver was flooded With water - I immediately took car back to dealer and told them to look at what was wrong as we never had this problem earlier- the service manager told me that there will be charges to even look at it - which I refused to pay as the car I handed before service recall never had this issue. Now with the rains the passenger area next to driver gets flooded every time and after calling Honda they have not responded so far other than informing that they will look up in to it and call me - this has been frustrating experience as it is raining every day for last few days - so please help ASAP. Also checked on internet as one of my friends who has repair garage told me that had similar issue, so inspite of the fact that several of Honda cars have similar problem and it is all over internet ; how come Honda is not aware of this manufacturing defect. This is an serious issue if water remains inside the car will have mold and the car will not be usable - please inform what should a customer do the car is only 3 to 4 years old with just 33,000 miles on it. Honda issued a case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My transmission in my 2017 Honda HRV AWD failed last week when it was just over 52K miles (July 2021). Unfortunately this situation occurred in a very dangerous location as I was about to enter onto a highway. As my car began to drive slower and slower, I was able to pull into a turning area where the car wouldn't drive any further. I was stuck in a high traffic location having to waive cars around me and no ability for a tow truck to get in and pick up the car. My location also left other drivers in danger as the people exiting the highway were also flying around a corner and past us at speeds of 45-60 mph. I had to call 911 to send out police to block off the highway exit and then push my car across this very busy road with me inside steering. It was a very tense and scary situation. Upon making it to a safe location, I had the car towed to my dealership where I found out the following day that the transmission problem was due to some sort of factory defect which of course wasn't communicated to customers ahead of time and there were no recalls in place. I do not believe Honda should be allowed to just ignore this problem until a customer's vehicle breaks down, possibly in a very dangerous, high-speed location, and then fix the problem like the customer should be thankful for the service. Certainly this is a situation where Honda should have done something ahead of time to correct the issue when they evidently knew it was a problem. Thank you.

A TOTAL BRAKE FAILURE CAUSED AN ACCIDENT. WHEN PRESSING THE BRAKE PEDAL, IT WAS ROCK SOLID AND WOULD NOT BUDGE. MY WIFE WAS DRIVING GETTING OFF A HIGHWAY EXIT WHEN THE BRAKES FAILED AND REAR ENDED AN SUV STOPPED AT A STOP SIGN. THE ACCIDENT CAUSED HER BACK INJURY WHICH STILL BOTHERS HER TO THIS DAY. THE CRASH WASN'T BAD ENOUGH TO DEPLOY THE AIRBAGS, BUT CAR DAMAGE WAS OVER $5000. THIS PROBLEM ALSO HAPPENED TO ME ONCE AND HAPPENED ONCE AGAIN TO HER. THANKFULLY, NO ACCIDENT THESE OTHER TWO TIMES. RELEASING AND ATTEMPTING TO PRESS THE BRAKE PEDAL A FEW TIME EVENTUALLY MADE THE BRAKES WORK NORMALLY. THIS WAS WHEN WE FINALLY DECIDED TO GIVE UP THE LEASE BECAUSE MY WIFE AND I DID NOT FEEL SAFE DRIVING THE CAR ANYMORE. THE CAR WAS ONLY 2 YEARS OLD AND HAD APPROXIMATELY 10000 MILES ON IT. I AS A MASTER AUTO TECHNICIAN B WOULD GUESS THE PROBLEM WAS LIKELY BE CAUSED BY SOMETHING JAMMING UP IN THE BRAKE BOOSTER OR MASTER CYLINDER, BUT THE DEALER WAS NEVER ABLE TO DUPLICATE THE PROBLEM AND NEVER REPLACED ANYTHING.

THE PAINT ON THE ROOF HAS STARTED PEELING SEVERELY. IT'S FLAKING IN SEVERAL SPOTS FROM THE INITIAL DEFECT. THERE IS EVIDENCE OF PRIOR REPAIR OR DAMAGE THAT WAS NOT DOCUMENTED OR BROUGHT BY THE DEALERSHIP. THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL OF THE PAINT BUBBLING, PEELING AND BRAKING OFF. IT IS CONSISTENTLY DETERIORATING. THIS CAR IS ONLY 4 YEARS OLD THIS IS A HUGE CONCERN AND PROBLEM. REPORTS HAVE BEEN SUBMITTED TO HONDA.COM AND HONDA OF SALEM LOCATED AT 1101 VAN NESS AVE NE SALEM OR 97301