2014 Honda Crosstour

The contact owns a 2014 Honda Crosstour. The contact stated that on separate occasions after he depressed the brake pedal then push the start/ stop button to start the vehicle, he could hear grinding and spinning on start-up, but the vehicle failed to start. The contact stated that after approximately six attempts, the vehicle may start. The contact stated that the failure may occur randomly. No warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the starter failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the independent mechanic where the failure could not be duplicated. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 181,000.

The contact owns a 2014 Honda Crosstour. The contact stated that while attempting to start the vehicle, the vehicle failed to start intermittently, and the contact heard a grinding noise. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The contact stated that the vehicle was repaired at the dealer on two separate occasions prior, for the same failure and the starter was replaced twice. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagnostic testing and to send the work order and repair bill to them. The failure mileage was unknown.

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT AFTER PUSHING THE START BUTTON A GRINDING AND BUZZING NOISE WAS HEAD AND THE VEHICLE FAILED TO IMMEDIATELY START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STARTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE STARTER WAS REPLACED HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

"SYSTEM STARTER" LIGHT APPEARS ON THE DASH. CAR WILL NOT START. SOUNDS OF GRINDING AND ALMOST LIKE A HISSING SOUND COMING OUT. IT HAS TO DO WITH THE PUSH BUTTON START. SOMETHING IS WRONG. HONDA IS WELL AWARE OF THIS ISSUE. I HAVE BEEN READING ABOUT IT VIA ONLINE FOR A WHILE, THERE ARE QUITE A FEW CASES OF THIS IN ALL MODELS HONDA MANUFACTURES. IT IS A VERY COSTLY REPAIR, ONE THAT HONDA SHOULD MAKE A RECALL OR PAY US CUSTOMERS BACK. *TR

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE ENGINE PUSH START FEATURE FAILED. WHEN THE CONTACT PUSHED THE START BUTTON, A LOUD GRINDING NOISE WAS HEARD AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE CONTACT CALLED AUBURN HONDA (LOCATED AT 1801 GRASS VALLEY HWY, AUBURN, CA 95603, (530) 362-5046) AND WAS INFORMED THAT THE STARTER COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WERE NO RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE IGNITION MADE A LOUD, ABNORMAL SCREECHING NOISE, WHICH OCCURRED EVERY TIME THE VEHICLE WAS STARTED. IT ALSO TOOK MORE THAN A FEW ATTEMPTS TO START THE ENGINE. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,183.

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY START AND VARIOUS WARNING INDICATORS ILLUMINATED. THE DEALER (ANDY MOHR HONDA, 1441 SOUTH LIBERTY DR., BLOOMINGTON, IN 47403, (812) 336-6865) WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT HAD AN EXTENDED WARRANTY, BUT THE DEALER STATED THAT IF A FAILURE COULD NOT BE DIAGNOSED, A PERMANENT REMEDY WAS UNAVAILABLE. THE MANUFACTURER AND DEALER INDICATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

WE BOUGHT THE VEHICLE NEW IN 2014. THE BATTERY PREMATURELY FAILED FIRST AND NOW WE ARE HAVING ISSUES WITH THE STARTER NOT ENGAGING. IT TAKES SEVERAL ATTEMPTS TO START AND IT HAS DONE THIS ON THREE DIFFERENT OUT OF STATE ROAD TRIPS. THE DEALERSHIP IS REFUSING TO ACKNOWLEDGE PROBLEM AT THE MOMENT. THE CAR HAS 55000 MILES ON IT CURRENTLY.

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT HEARD A CRANKING AND WINDING NOISE WHEN THE KEY WAS TURNED IN THE IGNITION. THE VEHICLE FAILED TO START. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ANDERSON HONDA 410-632-7068) WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR WAS NOT COVERED UNDER A RECALL OR WARRANTY. THE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START ON THE FIRST ATTEMPT. IT TOOK APPROXIMATELY 2-5 ATTEMPTS BEFORE THE VEHICLE WOULD START. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER A SECOND TIME AND THE CONTACT WAS INFORMED THAT A NEW BATTERY WAS NEEDED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,500.