2018 Honda Clarity PLUG-IN Hybrid

The contact owns a 2018 Honda Clarity Plug-In Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Last week of Febr. 2024, I received a recall notice about the above vehicle. Everything seems fine except the part, fuel pmp, will not be available until the fall of 2024. I called every Honda dealers in Sacramento, Davis, California and they do not have the part. The defective fuel pump may cause the vehicle to stall on the freeway, or any road. Everytime I drive this vehicle I have the anxiety that I may cause an accident that not only harm me but others as well. Can you help, getting Honda to get the fuel pumps to its dealer so we can get it fixed. Many thanks.

There is a fuel pump recall. I was notified on 12/20/23, called Honda to file a claim on 12/21/23 requesting a loaner vehicle due to safety concerns, took vehicle to the dealership to have it inspected on 12/21/23, emailed dealership on 1/2/24 requesting a loaner vehicle due to safety concerns, received a call 3 days later that there was nothing that could be done as part is not available. They told me they could not offer a loaner vehicle. It's been over 60 days since I contacted the dealer about this repair and nothing has been done.

The contact owns a 2018 Honda Clarity Plug in Hybrid. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that his wife informed him that the vehicle failed to start upon pushing the "Push to Start" button. The contact stated that his wife was able to start the vehicle after several attempts. Additionally, the contact stated while his wife was driving at an undisclosed speed downhill and depressing the accelerator pedal, the engine revved, but the vehicle failed to respond. The contact was unaware if there any warning light was illuminated. The contact's wife was able to drive to her destination. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that there would be no assistance because the vehicle had not been diagnosed. The failure mileage was approximately 56,000. Parts distribution disconnect.

No Accident occurred but wanted to report a problem with my vehicle. Dealership diagnosed my vehicle with a malfunction in the "multipurpose camera unit/millimeter wave radar." Because of this malfunction, my vehicle lost all its driving assistant abilities such as: Adaptive cruise control, forward collision warning, land departure warning, lane keep assistance, and automatic emergency braking. Attached a picture of a screenshot of my cell phone showing all the things that are affected by the one camera malfunctioning.

The contact owns a 2018 Honda Clarity Plug-in-Hybrid. The contact stated that the sun visor failed to operate as needed. The contact stated that the front driver’s side sun visor became stiff and difficult to fold down. As a result, the sun visor snapped and distracted him from seeing the roadway. The contact was concerned for his safety. The vehicle was taken to the dealer where it was determined that the sun visor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 56,000.

I’ve purchased my 2018 Honda Clarity in July of 2023. I haven’t any issues with it, but recently I turned my car on in the morning, and it’s flashing the lights pointing to braking malfunction. ABS braking issue, Dashboard errors illuminating randomly, indicating brake system errors, sometimes locking the parking brake. I haven’t the slightest idea why? The vehicle has 66,000 miles which is minimal considering the life span of Hondas. I will be taking it back to Honda to take a look at this, but I’ve noticed some online complaints regarding the Clarity’s braking system. Specifically, the model I bought 2018. Hopefully, Honda will resolve this with a recall. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Honda Clarity Plugin Hybrid. The contact stated that after an extensive driving period, there was an abnormal sewage odor coming from the vehicle without warning. The contact was then alerted by a passenger in the vehicle that the odor was coming from the toxic gases coming from the battery. The manufacturer was notified of the issue. Upon investigation, the contact was concerned that an improper hybrid battery was installed in the vehicle. The vehicle was not repaired. The failure mileage was approximately 120,000. The VIN was not available.