2024 Honda Civic

The steering failed and caused an issue on my ball join, vc axle, nuckle, strut. I have a complaint before about the ball joint, looking at all of the cases, and the symptoms. I recall having issues like steering pooping, over steering, and having noices, . The car moved by itself with the steering and caused a lot of suspension problems driving into a pothole. The repair is over 5k. I have a case with Honda that says it is going to take time to inspect my vehicle in another department, and they want me to make an insurance claim affecting me. Honda doesn't want to inspect or have accountability for the issues that the factory or parts have. As a consumer, it is really frustrating that we deal with problems of the factory, but Honda doesn't have a solution or wants to help the affected customers. Previous NHTSA ID number: 11623030

Brand new vehicle and already having issues with steering. The steering wheel takes a lot of strength to steer, at first I thought it was an issue of me getting used to the car but a few days into having the car the recall notification came. I also compare it to multiple civic car my co workers own, it was not the same steering. The vehicle I test drove (hybrid civic - sport touring) was not the one I purchase which was definitely my mistake for not comparing them both. Dealership has been unresponsive, at first I tried calling and would hang up on me telling me the VIN was not valid. I attempted to reach the service desk with no luck. I finally went in person (I can provide names if needed of associate in service) and the advisor who helped me told me Honda was not fixing recalls after cars were purchased, only if they are unsold on the lot. He kept telling me to not worry about it and to trust him (total stranger who did not bother to look up the recall or inspect the vehicle). I repeated my self to make sure I understood him correctly and I asked again as plainly as possible: does Honda not intent on fixing safety recalls? and he told me no, not once the vehicle has been sold. I have been doubting myself for purchasing this car instead of the Subaru Impreza and now I hate myself the more for it, after this. The vehicle is exhausting to drive, I have a long commute to work 52 miles one way. I needed a vehicle to be safe and comfortable in. This was not it.

The contact owns a 2024 Honda Civic. The contact stated that when attempting to make a left turn into a parking lot, after being idle, the steering wheel seized while still turned to the left. This caused the vehicle to continue turning to the left. The vehicle resulted in crashing into another vehicle nearby ultimately coming to a complete stop. The air bags failed to deploy. The contact's left hand was fractured. The driver in the other vehicle received injuries as well however the contact was unsure of the exact injuries sustained. Medical attention was needed for both the contact and the other driver. The contact was able to drive the vehicle to their residency. The other vehicle was damaged and needed to be towed. A police report was filed. The contact called the dealer who informed her that the VIN was associated with NHTSA Campaign Number: 24V744000 (Steering) however the remedy would not be available till December 6, 2024. The vehicle had not been taken to the dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.

The steering gearbox worm wheel in my 2024 Honda Civic (VIN: [XXX] ) has malfunctioned, creating increased friction and resistance, which poses a serious safety risk by compromising my ability to steer safely. This issue, confirmed by Honda’s recall notice (NHTSA Recall Number 24V-744), could lead to loss of control, increasing the risk of an accident. Despite contacting Honda and my dealership multiple times over the past month, no repair or inspection has been performed, and I’ve been unable to get a timeline for resolution. The steering also began making an unusual noise recently, heightening my concern. Given the unresolved safety defect and the car's diminished value, I believe this vehicle qualifies as a “lemon,” and I am seeking either a replacement or relief from the loan due to the financial and safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer and another dealer, Nalley Honda (4197 Jonesboro Rd, Union City, GA 30291), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda Civic. The contact was informed of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda Civic. The contact stated that while driving on the highway at an undisclosed speed, the steering wheel felt sticky. In addition, the steering wheel of the vehicle would veer off to either side independently. No warning lights were illuminated. The local dealer was contacted and the contact was made aware of NHTSA Campaign Number: 24V74000 (STEERING). The contact was advised that parts would not be made available for remedy of this recall until December 2024. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 500.