Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 21 of 254 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 191 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Lane Departure. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
19 crash reports0 fire reports9 injury reports
What owners actually said
254 reports
Mileage unknown · Jan 25, 2024
Steering
The problem I am experiencing is with the steering on my 2023 Civic. I have seen it referred to online as "sticky steering". Basically, the steering wheel/system initially resists attempts to turn the wheel from its present position. Once this initial resistance is overcome, required turning effort is smooth until the turn or…
Read full complaint
The problem I am experiencing is with the steering on my 2023 Civic. I have seen it referred to online as "sticky steering". Basically, the steering wheel/system initially resists attempts to turn the wheel from its present position. Once this initial resistance is overcome, required turning effort is smooth until the turn or correction is complete. Then the steering seems to take another set and the initial resistance must be overcome again. I first noticed this problem in late October or early November 2023 when the car was about 4 months old. I subsequently received a recall notice from Honda for a potential steering rack assembly issue that I thought might be causing the problem. I brought the car in to the local Honda dealership for the recall, but found that the recall issue was not causing the "Sticky Steering" (See Attachment). Instead, my Civic was experiencing a different problem common with 2022 - 2023 Civics and already known to Honda. However, there does not appear to be a recall on this "sticky steering" issue. The local dealership ordered a replacement steering gear box to fix the issue (see attachment). The replacement gear box was due in by December 31, 2023. Recently, I contacted the dealership and found out that the replacement gear box was delayed until February 28, 2024. In my opinion, this is not acceptable for an issue that could result in an accident if extra precaution is not taken while operating the vehicle.
NHTSA ODI #11567874
Mileage unknown · Jan 24, 2024
Steering
This vehicle currently has 10100 miles on it. I noticed that at highway speeds, the steering wheel is sticky/stiff while going straight and requires extra effort to keep the car straight. The steering is not smooth like it should be.
NHTSA ODI #11567415
Mileage unknown · Jan 23, 2024
Electrical SystemLane DepartureSteering
My 2023 civic steering wheel seems to stick when I'm driving. If the wheel is kept straight for a second it "sticks" and requires a good bit of force to become "unstuck". When driving at highway speeds getting it unstuck usually causes it to jerk and in turn overcorrect constantly. There are no warning lights and I currently hav…
Read full complaint
My 2023 civic steering wheel seems to stick when I'm driving. If the wheel is kept straight for a second it "sticks" and requires a good bit of force to become "unstuck". When driving at highway speeds getting it unstuck usually causes it to jerk and in turn overcorrect constantly. There are no warning lights and I currently have an appointment to take it to the dealer for inspection.
NHTSA ODI #11567382
Mileage unknown · Jan 23, 2024
Steering
Steering wheel sticks in position. More apparent on highway when trying to make minor steering corrections. Sometimes taking significant force to free the wheel from its stuck position.
NHTSA ODI #11567329
Mileage unknown · Jan 23, 2024
Steering
My vehicle's electronic steering system sticks while driving. I am unable to maintain control of the vehicle while driving.
NHTSA ODI #11567225
Mileage unknown · Jan 19, 2024
Steering
The steering wheel of my 23 Honda Civic EX sticks. It feel like teeth in the steering wheel. At lower speeds it's very simple to do a slight turn of the steering wheel and feel it "click". At higher rates of speed, the steering wheel sticks and I can literally take my hand off the steering wheel and the car will continue its tur…
Read full complaint
The steering wheel of my 23 Honda Civic EX sticks. It feel like teeth in the steering wheel. At lower speeds it's very simple to do a slight turn of the steering wheel and feel it "click". At higher rates of speed, the steering wheel sticks and I can literally take my hand off the steering wheel and the car will continue its turn as the steering wheel looks into place. This has caused me to fight the steering wheel and not veer into another lane or oncoming traffic. No lights illuminate and trying to get to the dealership to have it looked at. This has been an ongoing issue but more prominent today than it has been. Research online shows Honda knows about it but isn't fixing the problem and my VIN isn't in the range of steering columns they are fixing for other issues.
NHTSA ODI #11566617
Mileage unknown · Jan 18, 2024
Steering
At approximately 15,000 miles we started noticing steering issues. We've had the steering wheel lock up on the highway. I was attempting to make a minute correction to stay in my lane and was unable to move to the steering wheel. I had to grab the wheel with both hands and jerk forcefully to free the wheel up. Most of the ti…
Read full complaint
At approximately 15,000 miles we started noticing steering issues. We've had the steering wheel lock up on the highway. I was attempting to make a minute correction to stay in my lane and was unable to move to the steering wheel. I had to grab the wheel with both hands and jerk forcefully to free the wheel up. Most of the time the steering issue is more subtle. Varies between momentary locking to momentary steering lash. The dealer stated no service bulletins or recalls affecting my VIN. No vehicle warning lights associated with the steering issue. I have not yet had the dealer test drive it. I feel the issue is too subtle most of the time for someone who had not been driving the vehicle since new to notice.
NHTSA ODI #11566232
Mileage unknown · Jan 18, 2024
Steering
This steering wheel is having a “sticky steering” problem. The wheel tends to get ‘stuck’, and the steering wheel needs more adjustment to correct the issue, however, another overcorrection is needed to compensate the initial steer, which increases the likelihood of an accident. I have not had an accident, but I have had 2 close…
Read full complaint
This steering wheel is having a “sticky steering” problem. The wheel tends to get ‘stuck’, and the steering wheel needs more adjustment to correct the issue, however, another overcorrection is needed to compensate the initial steer, which increases the likelihood of an accident. I have not had an accident, but I have had 2 close calls with other vehicles on the highway. I will cite the most recent one below. The dealership has reproduced my issue and is planning on implementing a fix. I have provided the dealership Service Bulletin 23-037. No warning lights/lamps illuminate whatsoever. According to the car, this is treated as ‘normal’ behavior.
NHTSA ODI #11566208
200 miles · Jan 16, 2024
Electrical SystemLane DepartureCrashInjury
The contact owns a 2023 Honda Civic. The contact stated that shortly after the vehicle was purchased brand new, the vehicle would start independently and the doors would unlock independently. Additionally, the contact stated while at a complete stop at the traffic light, the auto Stop-Start feature was engaged. The contact state…
Read full complaint
The contact owns a 2023 Honda Civic. The contact stated that shortly after the vehicle was purchased brand new, the vehicle would start independently and the doors would unlock independently. Additionally, the contact stated while at a complete stop at the traffic light, the auto Stop-Start feature was engaged. The contact stated that the vehicle accelerated independently, causing another vehicle to crash into the rear driver's side door of the vehicle. There was no warning light illuminated. On the driver's side, the roof-rail air bags deployed. The contact stated that he was able to exit the vehicle. The contact was able to drive the vehicle. A police report was filed. The contact stated that the collision might have increased the intensity of the injuries he had sustained from a previous accident. The contact did not seek medical assistance. The dealer was notified of the failure and informed the contact that they could not determine whether the failures occurred due to the vehicle's computer system being hacked. The vehicle was not diagnosed and repaired. Additionally, the contact stated that the steering wheel was pulling to the left and the right while driving. The contact stated that while driving 20-25 MPH, the vehicle made an abnormal grinding sound. The contact stated that while pulling into the nearest parking lot, the vehicle made an abnormally loud popping sound. The contact stated that he engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the ball joint was fractured and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Consequence & remedy
Consequence: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Consequence & remedy
Consequence: A damaged tire can fail and increase the risk of a crash or injury.
Remedy: Dealers will inspect and replace the electric power steering rack, as necessary, free of charge. Owner letters were mailed January 16, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is YFW.
Honda (America Honda Motor Co.) is recalling certain 2023 Civic, Acura RDX, Acura Integra, and 2022 Honda Accord vehicles. A ball valve in the vehicle stability assist (VSA) modulator may leak brake fluid, which can result in unintended vehicle movement when the brake hold feature is engaged or an unexpected increase in brake pedal travel.
Consequence & remedy
Consequence: Unintended vehicle movement or an unexpected increase in brake pedal travel can increase the risk of a crash or injury.
Remedy: Dealers will replace the VSA modulator, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are OEJ, XEK, AEY, XEX and OEW.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23005 · Momentary Increased Steering Effort
Opened Mar 17, 2023 · Closed Nov 30, 2023
Status: closed (inferred from source dates) · Steering
On March 17, 2023, The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE23-005) to access the alleged defect of momentary increase in steering effort in model years (MY) 2022 and 2023 Honda Civic vehicles. The complaints report that the momentary increase in steering effort (described as "sticky steering") occurs mostly at highway speeds after driving for a certain amount of time. The reports have been received over the past 2 years with most occurring with low vehicle mileage. The steering gear contains a unit that includes a worm gear and a worm wheel. Honda stated this condition of momentary increase in steering effort occurs due to two factors within this unit. During manufacturing, the worm wheel goes through annealing and component conditioning processes. These processes caused internal stress and strain within the worm wheel. This strain was slowly released over the first few months of the vehicle life. Over time, the released strain caused the deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This results in the consumer’s momentary increased in steering effort. Also, the manufacturing process did not guarantee consistent grease application and therefore, some vehicles within the scope received too little grease which contributes to the momentary increase in steering effort. Analysis of all relevant data indicates that the subject condition occurs early in the vehicle’s life primarily in winter months. Additionally, the subject vehicles need to be driven in a straight line for a period of time, possibly until the vehicle is warmed up, to recreate the condition. The condition does not illuminate a malfunction indicator light (MIL). Some complaints allege Honda dealerships are unable to recreate the condition or state this is a normal vehicle operation. However, Honda released Service Bulletin 23-037 in July of 2023 which accurately describes the condition. To address this issue, Honda directs dealerships to remove the electronic power steering (EPS) gearbox and replace with a new gearbox. Further, Honda stated that the worst case steering effort from all warranty returned parts tested was 2.4 pounds. ODI complaint traffic remains steady. ODI has received 13 crashes to date, 11 of which allege roadway departure due to not being able to overcome the momentary increased steering effort prior to their vehicle leaving the roadway. The remaining 2 incidents claim overcorrection of the steering wheel. PE23-005 has been upgraded to an Engineering Analysis (EA23-003) to further assess the scope, frequency and potential safety related consequences of the momentary increase of steering effort. Further the scope has been expanded to include assessment of the Acura Integra and Honda CR-V models. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration