NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
13 reportsClear category filterMileage unknown · Aug 17, 2026
StructureUnknown Or Other
The mechanical backup keys on my "key fobs" do not work. When the key fob battery failed on 8/12/26 due to a dead key fob 2032 battery or a loose connection in the fob, I was locked out of my car with no ability to unlock the car. This happened in a garage, however it could happen again on the road or a highway and I would be …
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The mechanical backup keys on my "key fobs" do not work. When the key fob battery failed on 8/12/26 due to a dead key fob 2032 battery or a loose connection in the fob, I was locked out of my car with no ability to unlock the car. This happened in a garage, however it could happen again on the road or a highway and I would be left stranded with no way to get into my vehicle. When I was able to get the fob working again with new battery, I went to the dealer -San Francisco Honda -and two service representatives confirmed that the vehicle's manual mechanical emergency override fails to unlock the driver's door despite giving an internal "click." They refuse to fix it because the car is out of its general 36 month warranty. They stated I need to pay approximately $300 for the issue to be diagnosed, and then I would have to pay an unknown amount for the repair. I believe this issue has existed since I purchased the car and it should be handled as a safety defect under warranty.
NHTSA ODI #11757489
Mileage unknown · Jan 12, 2026
SteeringStructureWheelsCrashInjury
Prior to receiving official recall repair instructions, I experienced sudden and unexpected issues with the Electronic Power Steering (EPS) system. These issues resulted in a loss of steering control, which caused my vehicle to become involved in an accident [XXX]. This incident not only caused significant damage to my vehicle b…
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Prior to receiving official recall repair instructions, I experienced sudden and unexpected issues with the Electronic Power Steering (EPS) system. These issues resulted in a loss of steering control, which caused my vehicle to become involved in an accident [XXX]. This incident not only caused significant damage to my vehicle but also resulted in personal injuries for which I am still recovering. Because the recall repairs were not yet completed at the time of the accident, I was forced to pay out of pocket to repair certain parts that I didn’t know was due to the recall. I have incurred expenses that I should not have been responsible for, as these failures are explicitly recognized by Honda and the NHTSA as safety defects. I contacted Honda. I have a case number Case [XXX]. I was informed to submit documents for any pieces that I did have to buy. did that for about one month after that I was informed that they will not reimburse me for any damages that was correspondence Accident as I have a lot of damage to the front passenger side of my car as I ran into the cement barrier on the highway. Before this accident, I did not have any warning, lamps, messages or symptoms problems with my car. Not sure how I will pay for all these repairs. I contacted Honda to see if I can get the recalls done, but I still have damage to my vehicle due to the accident cause by recall, I did not know there were two recalls to my vehicle until after the accident, I took it to the mechanic and he let me know there’s an issue with my rack. I need to go contact Honda. I would like to know who will reimburse me or pay for the bodywork that I need time to my vehicle. entering [XXX] heading to Jersey City from Bayonne. I was driving onto the highway in the steering wheel felt funny , it was sticky or something. was pressing the breaks and turning away from the Railing and the wheel was not turning I ended up going into the railing on the right and damaging my front right passenger INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
NHTSA ODI #11710395
Mileage unknown · Jul 1, 2025
Power TrainSteeringStructureCrash
I took my vehicle to the dealer after receiving the first recall notice. They inspected it and informed me that my car was not part of the recall, so they returned it to me. However, I continued to receive recall letters and communications from attorneys regarding the issue. According to the dealer, my car was in good condition.…
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I took my vehicle to the dealer after receiving the first recall notice. They inspected it and informed me that my car was not part of the recall, so they returned it to me. However, I continued to receive recall letters and communications from attorneys regarding the issue. According to the dealer, my car was in good condition. Despite this, I recently noticed unusual movement in the steering wheel, which ultimately caused me to crash into a concrete pole.
NHTSA ODI #11670656
Mileage unknown · Nov 30, 2024
StructureUnknown Or Other
Due to a faulty malfunctioning manufactured back up camera and front dashboard display, my sister backed into another car while parallel parking, resulting in a damages on the paint of the back bumper and further indentation. Additionally this issue happens all of sudden no matter what the weather condition or temperature outsid…
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Due to a faulty malfunctioning manufactured back up camera and front dashboard display, my sister backed into another car while parallel parking, resulting in a damages on the paint of the back bumper and further indentation. Additionally this issue happens all of sudden no matter what the weather condition or temperature outside is which increases the risk of a crash with vehicle behind or injury to a pedestrian. I have proof of this happening and it seems forums online have reported this issue to
NHTSA ODI #11628069
25,527 miles · Oct 9, 2024
SteeringStructure
The contact owns a 2022 Honda Civic. The contact stated while driving at an undisclosed speed, there was a rubbing sound coming from under the hood. The vehicle was taken to the dealer where it was diagnosed with EPS gearbox failure. The contact was informed that the EPS gearbox needed to be replaced. The EPS gearbox was replac…
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The contact owns a 2022 Honda Civic. The contact stated while driving at an undisclosed speed, there was a rubbing sound coming from under the hood. The vehicle was taken to the dealer where it was diagnosed with EPS gearbox failure. The contact was informed that the EPS gearbox needed to be replaced. The EPS gearbox was replaced under an unknown recall however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the bolts needed to be re-torqued. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer and the contact was informed that there was a crack between the display unit and the dashboard causing the rubbing sound. The contact was informed that a special tape was used to close the gap. The failure reoccurred. The vehicle was taken to the dealer and the contact was informed that unknown bolts were not in the proper location and needed to be re-aligned. The bolts were realigned; however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the hood hinge needed to be replaced. The hood hinge was replaced. The vehicle was repaired, however, the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was recently notified of a possible buyback option. The failure mileage was approximately 25,527.
NHTSA ODI #11618950
Mileage unknown · Jul 21, 2024
SteeringStructureWheelsCrash
As I attempted to turn my steering wheel to exit interstate I-90 East, the steering wheel became increasingly hard to control and I heard a popping noise in my front driver side tire. My vehicle slid into the curb, resulting in the front driver side fender damage, tire damage, axel damage, and 3 deployed airbags. The vehicle’s e…
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As I attempted to turn my steering wheel to exit interstate I-90 East, the steering wheel became increasingly hard to control and I heard a popping noise in my front driver side tire. My vehicle slid into the curb, resulting in the front driver side fender damage, tire damage, axel damage, and 3 deployed airbags. The vehicle’s electric power steering failed and it is available for inspection. Both mine and my mom’s safety were at risk, however no injuries occurred. I have not received a recall notice at all and the vehicle has not been inspected by the manufacturer, police, or insurance representatives. There were no warning lamps, messages, or other symptoms of the power steering issue before this occurred.
NHTSA ODI #11603632
Mileage unknown · Feb 6, 2024
StructureUnknown Or Other
My went to the Honda dealership and i advised them that the paint on my brand new Honda Civic was peeling. They said they can't do anything and to report it to muy insurance. I have pictures of how horrible my car is getting
NHTSA ODI #11570410
Mileage unknown · Jan 28, 2024
Structure
The inside hatch panel leaks water through it. It is available for inspection if requested. The problem has not been reproduced by dealership or independent service center.
NHTSA ODI #11568282
Mileage unknown · Jan 7, 2024
StructureVisibility/wiper
Paint and trim are deteriorating and deformed, melting, disintegrating in 9 areas of 3 sides of the car. The car is only 1 year old. Both front mirrors are melting and deformed and mirrors difficult to adjust now. Bumper trim is melting and deformed. Windshield molding is curling up and deformed. Paint is bubbling up around…
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Paint and trim are deteriorating and deformed, melting, disintegrating in 9 areas of 3 sides of the car. The car is only 1 year old. Both front mirrors are melting and deformed and mirrors difficult to adjust now. Bumper trim is melting and deformed. Windshield molding is curling up and deformed. Paint is bubbling up around these areas. Dealer inspected it and confirmed the damage and said Honda knows about since 2019 and this is happening to newer Hondas it but will not do anything about it. We are concerned about the integrity of the windshield to keep air and water out and front bumper integrity with the deformed plastic trim over it. We have pictures and videos, but your website upload function is not working.
NHTSA ODI #11564005
Mileage unknown · Apr 28, 2023
Structure
Water is leaking out of the trim of the hatch from inside of the vehicle when the hatch is in the open position.
NHTSA ODI #11519526
Official recalls
4May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Oct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Oct 19, 2023
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Consequence & remedy
Consequence: A damaged tire can fail and increase the risk of a crash or injury.
Remedy: Dealers will inspect and replace the electric power steering rack, as necessary, free of charge. Owner letters were mailed January 16, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is YFW.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23005 · Momentary Increased Steering Effort
Opened Mar 17, 2023 · Closed Nov 30, 2023
Status: closed (inferred from source dates) · Steering
On March 17, 2023, The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE23-005) to access the alleged defect of momentary increase in steering effort in model years (MY) 2022 and 2023 Honda Civic vehicles. The complaints report that the momentary increase in steering effort (described as "sticky steering") occurs mostly at highway speeds after driving for a certain amount of time. The reports have been received over the past 2 years with most occurring with low vehicle mileage. The steering gear contains a unit that includes a worm gear and a worm wheel. Honda stated this condition of momentary increase in steering effort occurs due to two factors within this unit. During manufacturing, the worm wheel goes through annealing and component conditioning processes. These processes caused internal stress and strain within the worm wheel. This strain was slowly released over the first few months of the vehicle life. Over time, the released strain caused the deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This results in the consumer’s momentary increased in steering effort. Also, the manufacturing process did not guarantee consistent grease application and therefore, some vehicles within the scope received too little grease which contributes to the momentary increase in steering effort. Analysis of all relevant data indicates that the subject condition occurs early in the vehicle’s life primarily in winter months. Additionally, the subject vehicles need to be driven in a straight line for a period of time, possibly until the vehicle is warmed up, to recreate the condition. The condition does not illuminate a malfunction indicator light (MIL). Some complaints allege Honda dealerships are unable to recreate the condition or state this is a normal vehicle operation. However, Honda released Service Bulletin 23-037 in July of 2023 which accurately describes the condition. To address this issue, Honda directs dealerships to remove the electronic power steering (EPS) gearbox and replace with a new gearbox. Further, Honda stated that the worst case steering effort from all warranty returned parts tested was 2.4 pounds. ODI complaint traffic remains steady. ODI has received 13 crashes to date, 11 of which allege roadway departure due to not being able to overcome the momentary increased steering effort prior to their vehicle leaving the roadway. The remaining 2 incidents claim overcorrection of the steering wheel. PE23-005 has been upgraded to an Engineering Analysis (EA23-003) to further assess the scope, frequency and potential safety related consequences of the momentary increase of steering effort. Further the scope has been expanded to include assessment of the Acura Integra and Honda CR-V models. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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