NHTSA owner reports · September 18, 2026 snapshot.
Lane Departure complaints
66 reportsClear category filterMileage unknown · Apr 1, 2026
Lane DepartureSteeringSuspension
I am reporting a severe steering safety defect on my 2022 Honda Civic that matches the symptoms of NHTSA Campaign Number 24V-744 and Honda TSB 23-037.At highway speeds (40–70 mph), the steering wheel "sticks" or "notches" in the center position. To make small lane adjustments, I must apply significant force to "break" the wheel …
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I am reporting a severe steering safety defect on my 2022 Honda Civic that matches the symptoms of NHTSA Campaign Number 24V-744 and Honda TSB 23-037.At highway speeds (40–70 mph), the steering wheel "sticks" or "notches" in the center position. To make small lane adjustments, I must apply significant force to "break" the wheel loose. This causes the car to jerk or overcorrect, creating a high risk of a collision. Additionally, there is a metallic clicking/knocking noise coming from the steering rack during low-speed maneuvers.I have contacted Honda Corporate, but they denied a repair because my specific VIN has not yet been uploaded to the 24V-744 recall database, despite the vehicle exhibiting the exact manufacturing defect (swollen worm gear/high friction) described in the recall. The vehicle has approximately 62,000 miles and the issue has been persistent since 40,000 miles.I am requesting that NHTSA investigate why my production batch is excluded from the current recall despite having an identical steering gearbox failure that renders the vehicle unsafe to drive.
NHTSA ODI #11728558
Mileage unknown · Mar 3, 2026
Lane DepartureVehicle Speed Control
Cruise control suddenly stopped working along with 5 warnings on dash which indicated to take vehicle to Dealer. This occured out of the blue, at 80,000 miles, with no prior indication of a problem and after a steering recall about months ago in August. Dealer says the power steering rack motor and plugs have melted. They cl…
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Cruise control suddenly stopped working along with 5 warnings on dash which indicated to take vehicle to Dealer. This occured out of the blue, at 80,000 miles, with no prior indication of a problem and after a steering recall about months ago in August. Dealer says the power steering rack motor and plugs have melted. They claimed they had no idea how. Dealer wants approx. $10K to fix, wants me to replace the Steering rack and motor along with entire Wiring harness. this Assembly is about 3 inches from the muffler and a flimsy small heat guard. There are no signs of a fire, this is an overheating issue caused by poor engineering.
NHTSA ODI #11721800
Mileage unknown · Dec 22, 2025
Lane DepartureSteeringCrashInjury
On Sunday, December 14, 2025, I was driving a 2022 Honda Civic Sport with my wife in the passenger seat when the vehicle’s driver-assist/steering system unexpectedly intervened and caused the vehicle to veer off the roadway and down a steep embankment (approximately 40–50 feet) without driver input. I attempted to correct the v…
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On Sunday, December 14, 2025, I was driving a 2022 Honda Civic Sport with my wife in the passenger seat when the vehicle’s driver-assist/steering system unexpectedly intervened and caused the vehicle to veer off the roadway and down a steep embankment (approximately 40–50 feet) without driver input. I attempted to correct the vehicle, but the vehicle failed to respond as expected. There was no intentional steering command to leave the roadway. The vehicle appeared to steer itself, resulting in a crash. Both occupants sustained injuries. I suffered a neck/collarbone injury and a concussion. My wife suffered a concussion, a large laceration to her outer right calf, and bruising. Medical treatment was required and was sought at urgent care. After the incident, warning indicators were present on the dashboard. I later became aware that this model year has known complaints and recalls related to steering, lane-assist, or driver-assist system malfunctions. These issues were not disclosed at the time the vehicle was purchased used from a dealership. This appears to be a serious safety defect that poses a risk of injury or death to drivers and passengers. The vehicle is currently unsafe to operate.
NHTSA ODI #11706533
Mileage unknown · Jun 6, 2025
Lane DepartureSteeringWheels
Found out the my car has a recall last december 2024. I drove to my dealership and told them about it. they said they dont have available parts for the recall in my car and the service advisor I talked to was told me that they have the parts for the recall but they prioritize the newer car so that they can sell it. then I called…
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Found out the my car has a recall last december 2024. I drove to my dealership and told them about it. they said they dont have available parts for the recall in my car and the service advisor I talked to was told me that they have the parts for the recall but they prioritize the newer car so that they can sell it. then I called the manufacturer and let them know what the dealership was told me. 2 days later the manufacturer called me and said that they contacted my dealership and letting me know that they were be able to fix my car about the safety recall. but after I drove my car to my dealership and got it fixed and its all good as they said, but when I drove my car nothing change and its gets more difficult to control the steering wheel until now. most drivers thinks I'm drunk and keep their distance away from my car. then I brought my car back to the dealership and told them about it and they said they already done the repaired and got it fix but the repaired seems unsuccessful.
NHTSA ODI #11665402
Mileage unknown · Jan 30, 2025
Forward Collision AvoidanceLane Departure
Went to start my car one night after it had been perfectly fine throughout the day when 5 warning lights came on, Lane Keeping assist system, Collision mitigation braking system, Road Departure mitigation system. Auto High Beam problem and Adaptive Cruise Control system problem. I immediately went online to see how i could possi…
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Went to start my car one night after it had been perfectly fine throughout the day when 5 warning lights came on, Lane Keeping assist system, Collision mitigation braking system, Road Departure mitigation system. Auto High Beam problem and Adaptive Cruise Control system problem. I immediately went online to see how i could possibly fix the problem and found numerous message boards with people with fairly new low mileage Hondas complaining about the same issue and stating either various completely different solutions or no luck finding a solution. Other than those warning lights everything else on the car is functioning right and the battery is still in good shape.
NHTSA ODI #11639587
Mileage unknown · Dec 17, 2024
Lane DepartureSteering
We purchased our Honda in 2022. Within three months the lane departure system was failing. The wheel was jerky and at times difficult to correct. This occurred while staying in lane and not close to lines on the road. We took it in they identified the issue and replaced it. Within nine months it failed again. This time even wors…
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We purchased our Honda in 2022. Within three months the lane departure system was failing. The wheel was jerky and at times difficult to correct. This occurred while staying in lane and not close to lines on the road. We took it in they identified the issue and replaced it. Within nine months it failed again. This time even worse. They identified it was the same issue. This was December of 2023. Our dealership advised it would be three months to get the necessary parts in. Three months passed. We called, part not in would be another three months. We called back December of 2024. Was advised Honda had canceled the part delivery. I assume due to recall. We would have never been notified had we not been persistent in calling. A letter or phone call from dealership of Honda would have been nice. The excuses were unacceptable. Our concerns were never addressed as the customer service in this issue was non-existing. Our vehicle is getting worse and still this part has not been replaced. Unexcusable. This car had 300 miles on it when purchased, brand new.
NHTSA ODI #11631128
Mileage unknown · Dec 2, 2024
Lane DepartureSteeringCrash
Uknown
NHTSA ODI #11628438
Mileage unknown · Oct 20, 2024
Lane DepartureService BrakesVehicle Speed Control
When I tried to start the vehicle on 10/14/24, it did not start, however it started showing various messages on the electronic dashboard. The vehicle was towed to John Eagle Honda Of Dallas (Honda Dealer) on 10/14/24 around 11:15 AM. I am enclosing the diagnostic report run on the vehicle by the John Eagle Honda of Dallas on 10/…
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When I tried to start the vehicle on 10/14/24, it did not start, however it started showing various messages on the electronic dashboard. The vehicle was towed to John Eagle Honda Of Dallas (Honda Dealer) on 10/14/24 around 11:15 AM. I am enclosing the diagnostic report run on the vehicle by the John Eagle Honda of Dallas on 10/15/24 which shows some of the messages I had seen on the dashboard. My dashboard never showed me low battery at any time but the car did not start and the message of lane departure, brake failure messages came on the dashboard. I have LoJack App service on my phone which tracks everything on my vehicle.I used the vehicle on 10/11/24 and 10/12/24 and there was no issue in the vehicle nor did I see any dashboard warnings. The dealer kept the car overnight stating that they were too busy on 10/14/24 and promised me that they will provide alternate vehicle on 10/15/24 morning as per my phone call. I went to the dealership on the 15th at 8:50 AM to pick up the alternate vehicle, the service advisor said I can take my vehicle since he had changed the battery and it was safe to drive and did not provide me the invoice for the replaced battery. I asked the service advisor for the diagnostic report and he informed me that everything was okay in the report. I insisted on taking the print out of the diagnostic report and had to wait to collect it. Seeing the time on the report I am able to understand that they ran the diagnostic report while I was waiting. After driving my vehicle from the dealership and not having new battery invoice in my hand I called Honda motor company customer service and narrated my dealership visit details along with being uncomfortable on the safety of the vehicle. I didn't get any help from them as well. They created a case number for me. They said that someone will reach out to me and no one has till date. If you need any other information please feel free to contact me.
NHTSA ODI #11620910
Mileage unknown · Oct 6, 2024
Lane DepartureSteering
I got this car (2022 honda civic touring) as preowned a little over 2 months ago. It had 39k miles. I inspected the car and thought it looked perfect and so I got it. In getting it, i opted out on getting extended warranty for personal reason. However the car had 60 days dealer warranty. After several times driving it, i not…
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I got this car (2022 honda civic touring) as preowned a little over 2 months ago. It had 39k miles. I inspected the car and thought it looked perfect and so I got it. In getting it, i opted out on getting extended warranty for personal reason. However the car had 60 days dealer warranty. After several times driving it, i noticed that my arms get sore. I thought it was just the way it drives. I drove one of my friends car which is the same car same year and it just drives way smoother. Mine is really sticky. I have to really put effort into keeping the wheel straight. When i make slight turns, the wheel doesnt go back to going straight, it gets stuck, so i have to pull it again to go straight. I heard about the recall on this car about the steering. I brought it in to honda but they said that my car isnt affected by it and that my part was okay. Due to my schedule i was only able to bring it in until almost the dealer warranty expires. However, they said that the car was fine, that they didnt notice the issue ive been experiencing. They told me that it drove good and advised me to get an allignment done. By the time the allignment place was able to get me in, the warranty had already expired and so i was really hoping that the allignment would fix it. Unfortunately, it didnt not. My steering is still so stiff/sticky. I dont know what to do.
NHTSA ODI #11618286
Mileage unknown · Aug 16, 2024
Lane DepartureSteering
My car was purchased used with 79k miles and the longer the car is running, the stiffer the steering wheel becomes. Any small moments are stiff and make the car jerk to much and it causes me to have to fight to keep the car in a straight line while driving. Lane keeping assistance is also driving way too close to one side since …
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My car was purchased used with 79k miles and the longer the car is running, the stiffer the steering wheel becomes. Any small moments are stiff and make the car jerk to much and it causes me to have to fight to keep the car in a straight line while driving. Lane keeping assistance is also driving way too close to one side since the steering wheel causes the car to struggle to make any small changes. It gets close to cars that are next to me and can potentially cause an accident if I make one small move. They appeared for me on 8/15 and I purchased this car on 8/14. A steering wheel should be smooth and not so stiff. I have an appointment coming up on Monday for a diagnostic but I am afraid they’ll tell me it’s out of warranty or there is nothing wrong with it. Which is impossible since so many others like me are having the same issue. My car needs to become part of this recall to be able to afford to change the steering shell rack or fix what needs to be fixed for my safety and those around me.
NHTSA ODI #11608996
Official recalls
4May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Oct 3, 2024
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Consequence & remedy
Consequence: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Oct 19, 2023
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Consequence & remedy
Consequence: A damaged tire can fail and increase the risk of a crash or injury.
Remedy: Dealers will inspect and replace the electric power steering rack, as necessary, free of charge. Owner letters were mailed January 16, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is YFW.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA23003 · Momentary Increased Steering Effort
Opened Nov 29, 2023 · Closed Jan 28, 2025
Status: closed (inferred from source dates) · Steering
On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives. The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE23005 · Momentary Increased Steering Effort
Opened Mar 17, 2023 · Closed Nov 30, 2023
Status: closed (inferred from source dates) · Steering
On March 17, 2023, The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE23-005) to access the alleged defect of momentary increase in steering effort in model years (MY) 2022 and 2023 Honda Civic vehicles. The complaints report that the momentary increase in steering effort (described as "sticky steering") occurs mostly at highway speeds after driving for a certain amount of time. The reports have been received over the past 2 years with most occurring with low vehicle mileage. The steering gear contains a unit that includes a worm gear and a worm wheel. Honda stated this condition of momentary increase in steering effort occurs due to two factors within this unit. During manufacturing, the worm wheel goes through annealing and component conditioning processes. These processes caused internal stress and strain within the worm wheel. This strain was slowly released over the first few months of the vehicle life. Over time, the released strain caused the deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This results in the consumer’s momentary increased in steering effort. Also, the manufacturing process did not guarantee consistent grease application and therefore, some vehicles within the scope received too little grease which contributes to the momentary increase in steering effort. Analysis of all relevant data indicates that the subject condition occurs early in the vehicle’s life primarily in winter months. Additionally, the subject vehicles need to be driven in a straight line for a period of time, possibly until the vehicle is warmed up, to recreate the condition. The condition does not illuminate a malfunction indicator light (MIL). Some complaints allege Honda dealerships are unable to recreate the condition or state this is a normal vehicle operation. However, Honda released Service Bulletin 23-037 in July of 2023 which accurately describes the condition. To address this issue, Honda directs dealerships to remove the electronic power steering (EPS) gearbox and replace with a new gearbox. Further, Honda stated that the worst case steering effort from all warranty returned parts tested was 2.4 pounds. ODI complaint traffic remains steady. ODI has received 13 crashes to date, 11 of which allege roadway departure due to not being able to overcome the momentary increased steering effort prior to their vehicle leaving the roadway. The remaining 2 incidents claim overcorrection of the steering wheel. PE23-005 has been upgraded to an Engineering Analysis (EA23-003) to further assess the scope, frequency and potential safety related consequences of the momentary increase of steering effort. Further the scope has been expanded to include assessment of the Acura Integra and Honda CR-V models. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.