2020 Honda Civic

The contact owns a 2020 Honda Civic. The contact stated that while driving 60 MPH, a bobcat crossed the road, and the bobcat was struck by the vehicle. The contact stated that there was extensive front-end damage and undercarriage damage to the vehicle. The driver’s and passenger’s side air bags did not deploy. The contact was unsure whether there was a warning light illuminated. The contact was not injured. The vehicle was driven to a gas station, inspected, and then driven back to the residence. However, the vehicle failed to accelerate above 40 MPH. The vehicle was taken to a collision center for repair. The contact received a call from the collision center and was informed that all the air bags in the vehicle had been removed and that the wires were cut and twisted together, which led the sensors to believe the air bags were still connected. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS). The vehicle was taken to the dealer for the recall repairs, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that parts for the recall repair were on backorder. No information on when parts would be available was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My 2020 Honda Civic's passenger seat weight sensor failed due to an internal electrical failure. This is an officially diagnosed issue from a Honda Dealership. This put's my passenger's at risk as the airbags will not deploy due to the sensor not reading the passenger's weight. The vehicle has not been in an accident that would have caused this sensor to fail. On 10/16 the SRS light (reading airbag system problem) first showed while driving. The light is still on.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and informed the contact that parts were not yet available for the recall repair, and there was no information on when parts would be available. The contact called another dealer, Holman Honda of Fort Lauderdale (12 E Sunrise Blvd, Fort Lauderdale, FL 33304); who confirmed the information provided by the first dealer. The manufacturer was made aware of the issue and opened a case. The manufacturer informed the contact that the parts were on back order. The contact had not experienced a failure.

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact stated that the local dealer was contacted, and the contact was informed that parts were not yet available for the recall repair. The dealer was contacted several times about the recall repair and the availability of parts to perform the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

While making a slow right turn into a shopping plaza, I accidentally struck a median curb with only the driver’s side front tire. Despite the low speed and minimal impact, the passenger side front airbag deployed without cause, severely endangering my passenger. Aside from a flat tire, there was no damage to the body of the car. Fortunately, we were moving slowly enough to avoid injury, but had we been going any faster, it could have caused serious harm. After the incident, both front seatbelts locked, rendering the vehicle unsafe for both the driver and passenger. I later discovered that there are confirmed recalls affecting the passenger airbag system (specifically the front passenger seat weight sensor) for 2020 Honda Civics—my car’s exact make and model—but my VIN does not appear to be included, despite exhibiting the same failure. When I brought the car to a Honda dealership, I was told the recall did not apply and was quoted $10,000 in repairs for the SRS and seatbelt systems. Rather than addressing the potential manufacturing defect, I was instead hounded to trade in the vehicle. I believe this incident reflects a serious safety malfunction tied to an existing recall and deserves investigation. My vehicle may have been improperly excluded from a recall campaign affecting others with identical equipment and model specifications.

The passenger side seat belt light comes on when someone is sitting in the passenger seat. We have had to McGrath Honda in St Charles IL, but they say there is no recall. First time they did a diagnostic and said nothing wrong. Still came on sporadically. Took back, McGrath said they could do a diagnostic but it would cost $159. I said, you already did that. Why not change the sensor. They said we have a service bulletin that states it may be a problem, but you will have to pay to fix. I said it does not come on all the time, so obviously it is a Honda problem. Left the dealership. That was three months ago. It has started coming on again. This is ridiculous. Honda has a seat belt safety issue and refuse to address it. What can be done? Do I need to contact the Consumer Protection Agency in Illinois or the National Safety and Transportation board?