2019 Honda Civic

The engine heat plate has fallen off twice during normal highway travel and dragging on the road causing sparks making my vehicle unsafe and unable to drive. The first time I paid to have it repaired. Now that this has happened for the 2nd time, I feel this is going to be an ongoing issue. The first incident happened in April of last year.

ON FRIDAY, APRIL 2ND, I WAS DRIVING HOME ON THE 710 FWY ON THE FAR LEFT LANE. I WAS DRIVING AROUND 75MPH AND THERE WAS AN OBJECT ON THE GROUND WHICH LOOKED LIKE AN EMPTY POTATO CHIP BAG, IT WASN'T ANYTHING THAT WOULD HAVE DONE ANY DAMAGE TO MY CAR BUT MY HONDA SENSE'S COLLISION MITIGATION BRAKING SYSTEM ACTIVATED FOR NO REASON AND ALERTED ME TO BRAKE AND STARTED APPLYING PRESSURE. I HAD NO REASON TO STOP SO I HAD TO SWERVE INTO THE SHOULDER LANE TO PREVENT MY CAR FROM BRAKING UNEXPECTEDLY WHICH COULD HAVE RESULTED INTO A DEADLY COLLISION IF THERE WAS A CAR CLOSE BEHIND ME. I HAVE FOOTAGE OF THE VIDEO AND REQUESTED THIS TO BE LOOKED INTO BECAUSE IF THIS IS A FAULTY SENSORY ISSUE, I WOULD LIKE IT CORRECTED IMMEDIATELY TO PREVENT FURTHER ISSUES. I DO NOT WANT THIS TO HAPPEN AGAIN BECAUSE THIS INCIDENT WAS VERY DANGEROUS WHEN I DID NOT HAVE CONTROL OF MY OWN VEHICLE AND IT TRIED TO OVERRIDE MY COMMAND TO KEEP DRIVING STRAIGHT.

IRREGULAR COOLING FROM AC, SAME TEMPERATURE CONTROL WILL FEEL COOL ONE DAY AND NEXT DAY IT FEELS LIKE THE CAR IS NOT COOLING MUCH AT ALL. I BELIEVE THERE IS ALREADY A LAWSUIT ABOUT THE SAME ISSUE AGAINST HONDA, BUT I CAN ONLY BECOME A PARTY TO THAT IF I INCUR SOME REPAIR EXPENSES. I HAVE HAD FREON REFILLED TWICE AND RECENTLY HAD AC CONDENSER REPLACED (UNDER WARRANTY) BUT I AM STILL NOT CONVINCED IT IS WORKING OPTIMALLY FOR A CAR THAT BARELY HAS 5500 MILES, DESPITE BEING ALMOST 2 YEARS OLD.

I PARKED MY CAR IN THE DRIVEWAY AND PUT THE BRAKE ON AND THE CAR IN PARK. I SAT IN MY CAR WHILE OFF FOR A MINUTE WHILE CALLING MY SON TO ASK HIM A QUESTION. ABOUT 30 SECONDS AFTER I GOT OUT OF THE CAR AND SHUT THE DOOR (THERE WAS NO NOISE INDICATION THERE WAS AN ISSUE), THE CAR ROLLED OUT OF MY DRIVEWAY AND HIT MY NEIGHBORS CAR. WHEN I WENT TO CHECK MY CAR, THE CAR WAS STILL IN PARK AND THE RED BRAKE LIGHT WAS STILL GLOWING. I HAD BROUGHT MY CAR IN 2 TIMES BEFORE THIS HAPPENED TO COMPLAIN THAT THE ELECTRICAL SYSTEM WITH THE STABILITY CONTROL WASN'T WORKING PROPERLY. THE CAR WAS BRAKING ON ITS ON AND LANE ASSIST KEPT COMING ON WHEN IT SHOULDN'T HAVE. HONDA SAID ALL WAS GOOD. THE LAST TIME I BROUGHT IT IN, FOR THE TIRE LIGHTS COMING ON, THEY SAID THE TIRE STICKER WAS TOO CLOSE TO THE RIM AND THAT'S WHY THERE WAS AN ISSUE. THIS WAS AFTER BRINGING IT IN FOR THIS PROBLEM 2 TIMES TO BE TOLD IT WAS OK AND THEY ONLY ADDRESSED IT AFTER MY FLAT. BUT WITHIN 30 MINUTES OF DRIVING AWAY THE LIGHTS CAME ON AGAIN. FOR SURE THERE IS A PROBLEM WITH THIS CAR AND I DON'T FEEL SAFE DRIVING IT.

ALL WARNING LIGHTS ILLUMINATE, HAVE LOST POWER STEERING, FOLLOWED BY COMPLETE LOSS OF ACCELERATION. THIS HAS OCCURRED MORE THAN 8 TIMES SINCE PURCHASING THE VEHICLE "NEW" ON MARCH 19, 2019. HAVE TOWED VEHICLE TO DEALER FOUR TIMES. HAVE SENT STILL, AND VIDEO DOCUMENTATION. DEALER SERVICE MANAGER HAS TOLD ME THEY DO NOT KNOW HOW TO FIX THIS VERY SERIOUS PROBLEM. CONTACTED HONDA CORPORATE CUSTOMER SERVICE, AND THEY HAVE BEEN VERY SLOW TO RESPOND & RESOLVE THIS ISSUE. IN ADDITION, ALL WARNING LIGHT ILLUMINATION ISSUE HAS OCCURRED WHEN STARTING VEHICLE COLD, WITHOUT MOTION. WARNING LIGHTS STAY ILLUMINATED. VEHICLE IS UNSAFE TO DRIVE.