2019 Honda Civic

My 2019 Honda Civic has experienced repeated air conditioning system failures over multiple years. The failures include confirmed refrigerant leaks, condenser replacement, and evaporator replacement. The system has again failed due to a refrigerant leak traced to the evaporator. This vehicle has a documented history of recurring A/C system issues, including abnormal pressure conditions and repeated refrigerant loss. Honda has acknowledged defects within this system by extending warranty coverage for certain components, including the compressor. Despite this, the system continues to fail, requiring multiple major component replacements. Loss of air conditioning in high-temperature conditions presents a safety concern, particularly during extreme heat, as it can affect driver alertness, passenger safety, and overall vehicle usability. This appears to be a systemic defect involving the A/C system rather than isolated component failures.

I am filing a safety complaint regarding an unresolved fuel pump recall on my 2019 Honda Civic. My vehicle became inoperable around October 2025 after passing Pennsylvania state inspection in July 2025. The vehicle is currently not drivable and remains inoperable. A VIN-based recall check confirms an active, unrepaired safety recall related to the fuel pump module (2016–2021 Honda Civic fuel pump impeller defect). This recall warns of potential engine stall or failure to start, increasing crash risk. Despite multiple attempts to schedule repair through Honda MotorWorld and Honda customer service, the recall repair has not been completed. I have contacted both the dealership and Honda corporate through multiple case numbers and written communication. However, repair has not been provided and access to service has been repeatedly delayed or conditioned on phone-only communication, despite my use of written/email communication being accepted in other parts of the case process. As of today, the safety recall remains open and unrepaired, and the vehicle remains inoperable. I am requesting: Investigation into why the open fuel pump safety recall has not been completed Assistance in ensuring the manufacturer provides the required recall remedy Confirmation of appropriate steps to complete recall repair given vehicle inoperability

The air conditioning system in my 2019 Honda Civic has experienced a total failure of the evaporator core due to a refrigerant leak. This follows previous documented failures of the AC condenser and compressor shaft seal, both of which are currently under Honda-issued 10-year warranty extensions. Various other users have also reported these issues with their 10th generation civics. The failure of the AC system prevents the defroster from effectively dehumidifying the cabin. During rain or high-humidity conditions, the interior of the windshield fogs up rapidly and cannot be cleared, severely obstructing my field of vision while driving. In high-temperature environments, the cabin temperatures reach dangerous levels within minutes. This poses a significant health risk for passengers, particularly children and the elderly, and causes driver fatigue/distraction due to heat exhaustion. Despite multiple repairs to other components in this specific R1234yf system, the system continues to fail. Honda has diagnosed a leaking evaporator core, a part known within the owner community to have the same manufacturing defects as the already-warrantied condenser and compressor. I am requesting an investigation into why the evaporator core was excluded from the current 10-year warranty extensions despite having the same failure mode as the condenser and compressor parts.

The open recall repair (NHTSA 23V-858) has not been completed. Additionally, there is a separate open recall, NHTSA Recall Number 25E-071 (Manufacturer Recall MMZ), involving 18-inch Honda Genuine Accessory wheels with improperly installed lug seat inserts. Both recalls remain unresolved. Beginning in approximately 2024, the vehicle exhibited intermittent jerking and stalling during acceleration, along with loss of smooth power delivery. No warning lamps were illuminated prior to failure. The vehicle was inspected in July 2025 after Wilkes-Barre Honda declined to provide assistance, and it passed inspection at that time. In October 2025, the engine failed to start, and the vehicle became fully non-operational. The insurance carrier was notified in October 2025 that the vehicle had become inoperable. The vehicle has not been inspected by the manufacturer, law enforcement, or the insurance company. It is currently available for inspection but is not safely drivable. Loss of power while driving presents a risk of collision. Multiple attempts were made to schedule an appointment with Wilkes-Barre Honda regarding the outstanding recall; however, no response was received. The manufacturer was also contacted on several occasions, but no meaningful assistance was provided. Despite repeated requests, the dealership has not conducted a formal inspection or confirmed the cause of the failure. The vehicle has remained inoperable for several months. Under these circumstances, asking me to arrange towing is not reasonable, as delays in addressing recalls have created additional practical barriers to accessing necessary transportation and resources. *Note: I've included a phone number for this complaint but do not have one. Additionally, lack of vehicle access due to unresolved recalls had already created practical barriers in obtaining one.

I had gotten a new battery because one point after work, my car would not start. I then got installed a brand new battery, and it still wouldn’t turn on. The only things that turned on were the dashboard, but no noise coming from the front engine compartment. I tried turning it on after, but it wouldn’t start at all. I then got it towed to an auto shop and they installed a new starter. The new starter worked for a month before another incident in a Walmart parking lot where it would not start after turning the key multiple times. After a few times it started and I drove it again to the same auto shop. The auto shop had no trouble starting it, they turned it on and off several times without any fault. That was in July of 2025. Fast forward a few weeks later, there was two instances in which the car did the same thing, the engine was not turning on only the front dashboard lights. After the first try it turned on. Now on 8/22/2025 as I was driving on the highway going 75mph the car stopped decelerating. Pressing the gas pedal did nothing. It stopped completely, thankfully I was able to stop on the side of the highway but it was still a very dangerous situation had it been another time during the day. This time, the engine compartment, once the key was turned was simply making a noise but not starting or “turning over”. I lifted up the hood and noticed that when the key was inserted the engine compartment was shaking. I got it towed to the same auto shop awaiting the results. I looked up the symptoms for a faulty fuel state and my car is showing to have a lot of the same as it would be that.

The AC Compressor failed and has been leaking refrigerant. I went to Honda of Chantilly to get it fixed. They contacted American Honda who stated that on my Carfax I have a branded title. I called the Maryland MVA who confirmed that my Title for my car is clean. American Honda has a recall on The Ac Shaft compressor and is refusing to replace it. I ended up passing out because it is 105 degrees here and the AC system is failing. When calling Honda of America multiple times I was told that they cannot do anything because that they believe that the title is branded. I offered to show them proof and they are refusing. They still will not service my car and they will not fix the safety issue.