2019 Honda Civic

Since April of 2024, my steering has been sticking when making the slightest of turns. It has progressively gotten worse. I initially thought that I needed power steering fluid but that did not correct the issue. This sticky causes my vehicle to veer to the left and right abruptly into other lanes. I am fighting to keep the vehicle straight. I can hear the sticking noise constantly due to the lack of lubrication in the steering gearbox. I am fearful that I may cause an accident and injure myself or others when driving and I would like assistance in having the dealership correct this issue. This issue also causes the sensors for my ABS, Adaptive Cruise control, lane departure etc to malfunction and alarm.

Jerking/sticky steering issue. I have heard many other drivers discuss the same with 2016-2023 Civics. Essentially anytime when I am driving, my car may jerk any direction and I have to re-adjust. This makes driving EXTREMELY dangerous. I have noticed similarly to other drivers that whenever my steering jerks in one direction when I turn it back, it makes a knocking noise (like knocking on wood). Very concerned about this issue as I don’t have any money to fix it.

The contact owns a 2019 Honda Civic. The contact stated that while driving at undisclosed speeds, the steering wheel seized while turning. There was an abnormal creaking sound coming tfrom he steering and the steering wheel was loose. There were no warning lights illuminated. The contact stated that the failure was like the failure listed in NHTSA Campaign Number: 24V744000 (Steering). The vehicle was taken to the local dealer, where it was diagnosed and determined that the electric steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 57,219.

The contact owns a 2019 Honda Civic. The contact stated that while driving at approximately 35 MPH, the steering wheel became difficult to turn. The contact stated that whenever the steering wheel was turned to the left or right there was a clicking sound coming from the steering wheel. The vehicle was taken to a certified mechanic who stated that the steering wheel was sticking and referred the contact to the dealer. The vehicle was taken to the dealer who diagnosed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 71,900.

The steering rack has failed due to a manufacturing defect. This is also an issue with the newer civics as Honda has admitted. This problem was confirmed by an independent service center. It can be dangerous at higher speeds, the steering wheel is difficult to turn and I have to jerk it to regain control of the vehicle. Going around bends is also difficult to maintain control since it is very difficult to make precise movements of the steering. No warning lamps or messages at the time of failure.

On [XXX], I purchased a 2019 Honda Civic Si (VIN: [XXX] ) from Zeigler Toyota of Racine (WI). At the time of sale, the dealership concealed critical safety-related information, including three major prior damage events (roof, front, rear), multiple Illinois auction sales, and pre-installed aftermarket suspension modifications that prevented proper rear alignment. No disclosures were made. After purchase, I was referred to Zeigler Honda of Racine, where a certified Honda technician confirmed the vehicle could not be aligned due to these undisclosed modifications, and would soon become unsafe to drive. Improper rear alignment creates risks of unpredictable handling, tire failure, and catastrophic loss of control. Zeigler Honda attempted to discreetly order parts without warranty company knowledge and failed to document inspection results or service records, indicating concealment efforts. Zeigler Auto Group operates 84 franchises across 41 locations in Wisconsin, Illinois, Indiana, and Michigan, and reports annual sales exceeding $2.2 billion. Given their size and multi-state operations, systemic concealment of structural and mechanical safety defects by affiliated dealerships poses a significant public safety threat across state lines. I have submitted complaints to the Wisconsin Department of Justice, DATCP, WisDOT, FTC, BBB, Honda Corporate, and the Illinois Attorney General. Given the severity of the defects, concealment, and Zeigler’s multi-state reach, I respectfully request NHTSA investigate Zeigler Auto Group for patterns of selling unsafe vehicles without proper disclosure. Supporting documentation is available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering wheel is “ sticky “ at highway speeds and causes over correction. Honda is aware of the issue with other year models ( and has issued recalls ). Dealer has diagnosed and quoted $6,000 to repair. This is ridiculous, to rob customers on the repair of an obvious issue. Recall is needed for all models with this same steering system. Serious safety issue !