2018 Honda Civic

TL* THE CONTACT OWNS A 2018 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE'S STOP WARNING ALERT NOTIFIED THE DRIVER TO PULL OVER. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON HONDA (20340 HAWTHORNE BLVD, TORRANCE, CA 90503) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE DEALER TURNED OFF THE SYSTEM SENSOR. THE CONTACT ALSO STATED THAT THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO DCH GARDENA HONDA (15541 S WESTERN AVE, GARDENA, CA 90249, 301-660-7286) WHERE THE FAILURE INITIALLY COULD NOT BE REPLICATED. DURING THE THIRD TEST, WITH THE CONTACT IN THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE CAUSE OF THE FAILURES WAS NOT SPECIFIED. THE CONTACT STATED THAT THEY WERE WAITING FOR HONDA'S CORPORATE OFFICE TO RESPOND. THE MANUFACTURER PROVIDED CASE NUMBER: 09732156. THE FAILURE MILEAGE WAS 11,200.

WHILE WASHING MY 2 DAY OLD CAR A CHUNK OF PAINT BLOWS OFF THE LOWER KICK PANEL. DEALER TOLD ME IT WAS MY FAULT AND THEY WEREN'T GOING TO PAY FOR IT. I TOLD THEM THEY COULD HAVE THE CAR BACK. SUDDENLY THEY WERE GOING TO REPAIR IT. THEY TOLD ME THEY REPLACED THE ENTIRE PANEL. 2 DAYS AGO ALMOST EXACTLY 1 YEAR TO THE DAY,I WAS WASHING MY CAR AND IN THE EXACT SAME PLACE A CHUNK OF PAINT BLOWS OFF ( A BIT IRONIC). I WENT TO A DIFFERENT DEALER (CANT TRUST SUPERSTITION SPRINGS AFTER THEY LIED TO ME). I CALLED HONDA THEY SAID NO PROBLEM TO TAKE IT TO ANOTHER DEALER. THE DEALER I TOOK IT TO SAID I WOULD HAVE TO PAY FOR THE REPAIR SINCE HONDA SAID THEY HAD PAID FOR THE FIX ONCE. NO WAY THEY REPLACED THE PANEL BECAUSE THEY HAVE NO RECORD OF IT EVER BEING REPLACED AND THE PAPER WORK I HAVE DOES NOT STATE THE PANEL WAS REPLACED. THEY DIDNT CHANGE THE PANEL, THEY SLAPPED SOME TOUCH UP ON IT AND SENT ME ON MY WAY.

ON JUNE 21, 2019, OWNER OF A 2018 HONDA CIVIC 5 DOOR HATCHBACK GRAND TOURING WAS DRIVING ALONG A 4 LANE DIVIDED HIGHWAY IN A 45 M.P.H. ZONE. SPEED WAS APPROXIMATELY 46 M.P.H. THE COLLISION MITIGATION BRAKING SYSTEM (CMBS) SUDDENLY ACTIVATED WITHOUT THERE BEING A VEHICLE OR PERSON IN FRONT OR TO THE IMMEDIATE EITHER SIDE FRONT OF THE CAR. THE CMBS WENT DIRECTLY INTO STAGE 3 ACTIVATION OUT A POSSIBLE 3 CMBS STAGES. THESE ARE: STAGE 1: VISUAL AND AUDIBLE WARNING STAGE 2: VISUAL AND AUDIBLE WARNING AND LIGHT BRAKE APPLICATION STAGE 3: VISUAL AND AUDIBLE WARNING AND STRONG BRAKE APPLICATION THIS ALMOST CAUSED OWNERS CAR TO BE REAR ENDED BY THE VEHICLE TRAVELING DIRECTLY BEHIND OWNERS CAR DUE TO THE VIOLENT AND STRONG APPLICATION OF THE BRAKING SYSTEM IN OWNERS CAR. REMEMBER, NO CARS TO FRONT OR IMMEDIATE FRONT SIDES OR A PERSON IN THOSE POSITIONS EITHER. THE APPLICATION OF THE CMBS CAUSED AN EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN INJURY TO THE OWNER OF THE 2018 HONDA CIVIC OR THE DRIVER OF THE VEHICLE DIRECTLY TO THE REAR OF OWNERS' VEHICLE. VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER TO REPORT THIS INCIDENT. DEALER STATES COMPUTER GLITCH IN DATA SYSTEM. NO CODES ASSOCIATED WITH THIS EVENT WERE FOUND. AND A VERBAL STATEMENT FROM TECHNICIAN OF 'THESE THINGS HAPPEN'. NOT VERY SATISFACTORY ANSWER WHEN THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT. VEHICLE WAS BROUGHT TO SHOP IN CONJUNCTION WITH A HOPEFULLY SEPARATE ISSUE THAT WILL BE REPORTED SEPARATELY. THE TECHNICIAN CLEARED ALL CODES AND TEST DROVE VEHICLE FOR 2 MILES. TECHNICIAN STATED SHE COULD NOT DUPLICATE PROBLEM AND RELEASED CAR. OWNER HAD TO RETURN TO SHOP TO HAVE TECHNICIAN SET THE SYSTEM SO THE CMBS COULD BE MANUALLY DEACTIVATED AGAIN AS WHEN VEHICLE WAS BROUGHT INTO SHOP.