2018 Honda Civic

TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE FAILURE WAS INTERMITTENT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL RESUMED BACK NORMAL OPERATION AFTER A FEW MOMENTS. THE VEHICLE WAS TAKEN TO APPLE TREE HONDA (242 UNDERWOOD RD, FLETCHER, NC 28732) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V663000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. *DT*JB

ALL OF A SUDDEN A/C STOPPED PUSHING COLD AIR, AND IT IS SUMMER 92 DEGREES TODAY. I HAVE AN AUTONOMIC DYSFUNCTION IN WHICH EXPOSURE TO HEAT DRASTICALLY LOWERS MY BLOOD PRESSURE TO A DANGEROUS LEVEL. I'VE HEARD FROM LOCAL HONDA DEALERSHIP THAT MY CONDENSER IS LEAKING AND NEEDS TO BE REPLACED ALONG WITH COILS AND CLUTCH. HOW CAN THIS BE HAPPENING TO A CAR WITH LESS THAN 9,000 MILES? THESE PARTS ARE IN CRITICAL SHORTAGE AS THIS ISSUE IS HAPPENING IN MANY HONDA CIVICS.

MY VEHICLE WAS IN MOTION ON THE HIGHWAY WITH 68,000 MILES, AND NO SIGNS OF ANY LEAK OR DEFECTS BEFORE DRIVING HOME , 2 YEAR OLD VEHICLE WAS ABRUPTLY SHOW SOME WARNING LIGHTS ON THE DASH SO PULLED OVER ALL HAPPENED IN LESS THAN 2 MINUTES UNTIL I COULD PULL OVER THE SIDE , THE ENGINE OVERHEATED, I MAINTAIN ALL SCHEDULE MAINTENANCE AT DEALER AND WAS UP TO DATE ON SERVICES , I BELIEVE THIS WAS A MECHANICAL FAILURE AND NOT NEGLIGENCE ON MY PART, MY EXTEND COVERAGE WON'T ACCEPT MY CLAIM FOR REPAIRS ,CURRENTLY WITH OUT CAR AND STILL PAYING LOAN AND FACING A $9500.00 REPAIR COST WHICH I BELIEVE THE EXTENDED COVERAGE OR HONDA DEALER INSPECT THE ENGINE FOR ENGINEERING DEFECT IN DESIGN OF COOLING OF MOTOR ,CAR WAS NEVER ABUSED OR DRIVING NEGLIGENCE AND I BELIEVE SHOULD BE REPAIR AT NO COST TO ME, PORTFOLIO ELITE PROTECTION PLAN IS MY EXTENDED WARRANTY WHICH IS 5YEAR/100,000 MILE'S COVERAGE, DEALER REPAIR CENTER IS ROBERTSON PALMDALE HONDA . ALL HELP WELL BE WELCOME THANK YOU

TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN WARM AIR WAS ENTERING THE CAB OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER HONDA OF VALLEY STREAM SERVICE LOCATED AT 396 W MERRICK RD, VALLEY STREAM, NY 11580, (516) 285-6655, AND WAS INFORMED WITH NEEDING AC COMPRESSOR TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 39,948.

AFTER ABOUT 10-20 MINUTES OF DRIVING, THE CAR STARTS TO PULL TO THE LEFT WHEN GOING STRAIGHT ON THE ROADWAY. THE STEERING CHANGES FROM ALLOWING SMOOTH, SLIGHT ADJUSTMENTS, TO BEING STICKY AND JERKY. THEN THE CAR OVERCORRECTS TO THE RIGHT, AND THE STICKY STEERING OVERCORRECTS TO THE LEFT. IT BECOMES A CONSTANT STRUGGLE WITH THE STEERING WHEEL TO KEEP THE CAR TRAVELING IN A STRAIGHT LINE. ONCE THIS ISSUE STARTS, IT HAPPENS WHETHER TRAVELING AT LOW OR HIGHER SPEEDS, BUT IS MUCH MORE OBVIOUS AND DANGEROUS AT HIGHER SPEEDS. I TOOK THE CAR INTO HOLLER HONDA WINTER PARK FL, AND EXPLAINED THE ISSUE IN MARCH 2020.THEY PERFORMED AN ALIGNMENT. THE CAR CONTINUED TO HAVE THE ISSUE AND THE ISSUE BECAME WORSE. I TOOK THE CAR BACK TO HOLLER HONDA ON 6-12-20 AND EXPLAINED THE PROBLEM AGAIN. I ASKED FOR A ROAD TEST. THEY TOLD ME THAT NOTHING WAS WRONG WITH MY CAR AND THEY MADE A 'FEW ADJUSTMENTS." I TOLD THEM I WAS VERY CONCERNED ABOUT SAFETY AND THAT I KNOW THERE IS A SEVERE PROBLEM. THEY REFUSED TO DO ANYTHING FURTHER. I AM STARTING TO BELIEVE THAT IT IS BECAUSE MY CAR IS STILL UNDER WARRANTY. I HAVE RESEARCHED AND FOUND NUMEROUS SIMILAR COMPLAINTS ON VARIOUS YEARS OF THE HONDA CIVICS ON THE INTERNET. A RARE FEW APPEARED TO HAVE BEEN RESOLVED BY REPLACEMENT OF THE EPS RACK. I LEFT A MESSAGE WITH THE SERVICE MANAGER ABOUT MY DISSATISFACTION, AND HE HAS NOT RETURNED MY CALL. THE NATIONAL HONDA PHONE LINE HAS BEEN DOWN FOR TWO DAYS NOW. MY SON AND I ARE BOTH AFRAID TO DRIVE THE VEHICLE ON MAIN ROADWAYS AND HIGHWAYS NOW. THE STEERING STICKS, REQUIRES AN ABNORMAL AMOUNT OF PRESSURE TO ADJUST, THEN 'JUMPS' TOO FAR, MAGNIFYING THE ADJUSTMENT AND MAKING AN OVERCORRECTION. THIS ISSUE CONTINUES THROUGHOUT THE DRIVE WHILE HAVING TO ADJUST STEERING LEFT, THEN RIGHT, THEN LEFT CONSTANTLY. THIS IS EXTREMELY HAZARDOUS AND HAS THE POTENTIAL TO STEER THE CAR INTO ANOTHER LANE OR OFF THE ROADWAY! *TR

AC STARTED MAKING NOISE ONE YEAR FROM PURCHASE. KEPT COMPLAINING TO DEALER ABOUT NOISE AND THEY WOULD TELL ME THERE WAS NO PROBLEM. THEY FINALLY HEARD IT, FIXED THE NOISE (COMPRESSOR ISSUE), BUT NOW AC IS NOT COOLING. HAVE TAKEN IT TWICE TO DEALER AND THE PROBLEM IS STILL NOT FIXED (THEY DON'T KNOW WHAT IT IS). I'M PAYING FOR A DEFECTIVE CAR THAT HONDA'S OWN DEALERS CANNOT FIX!