2018 Honda Civic

I filled complaint few days ago and want to update findings. I brought car to Honda dealership due to sticking steering wheel. They right away were aware of the problem and asked the service manager to come speak to me. He said he would take the car for a quick drive around parking lot to verify problem. Upon return he said the steering rack was definitely the problem and had to be replaced. I asked how he was so sure of this, was this a common problem? He said yes, it’s a growing issue and had already replaced 5-6 in the last month on the year Civics and CRVs. They worked up a quote for replacing the rack. $6,971.60! The car only has 57,291 miles on it, it is out of warranty by 13 months. He said if had only been 6 months out of warranty he could have covered it. He said it was out of his hands. Cost of this repair is 30% of the cars value! I asked if the car was safe to drive as this is my daughter’s car. He said in his opinion it was, and he didn’t think it would get worse. My daughter said problem gets worse after about 40 minutes of driving, so I just took it on a long drive. Not only does it get worse but it’s almost uncontrollable. I gave her my car to drive until we figure out what to do. We certainly do not have the money to repair this as I’m sure 1,000’s of other owners who have the same problem. This is going to start causing accidents on our roadways. This is a very serious issue that Honda is very aware of.

When I drive the car at highway speed or any speed above 30mph, the steering of the car gets sticky, jerky feeling. When trying to make minor adjustments to keep the car straight within its lane, it would feel like the steering wheel will stick and the car doesn't respond to make those adjustments. Therefore, I have to give it a harder force but causing it to jerk more in the direction I’m trying to steer, which causes slight over steering and having to correct back the other direction. This sticky steering happens all the time.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Civic. The contact stated while driving at an undisclosed speed, the passenger's side headlight failed to illuminate intermittently and was dimmed. The contact stated that the passenger's side headlight bulb had previously been replaced several times; however, the failure persisted. Additionally, the contact stated that the steering wheel was loose while making a left turn and seized while making a right turn. No warning light was illuminated. The contact jerked the steering wheel to correct the failure. The vehicle was taken to the dealer, where it was diagnosed that the passenger's side headlight connector switch needed to be replaced. The dealer was unable to duplicate the steering failure. The contact related the failure to NHTSA Campaign Number: 18V663000 (Steering) however, the VIN was not included in the recall. The contact stated that the driver's side headlight later failed to illuminate. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

The contact owns a 2018 Honda Civic. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 9,000. Parts distribution disconnect.

My AC system completely failed in my 2018 Honda Civic. I took my vehicle into to service and I was informed that all 3 major components of the AC system is leaking refrigerant. The main problem being the Evaporator has been leaking refrigerant into the car cabin. I have gotten spells of lightheadedness and the feeling that I will pass out and I believe the refrigerant leaking into the cabin is to blame. Honda is aware of the compressor and condenser and evaporator being prone to leaking but will only repair the compressor and condenser free of charge but not the evaporator. Honda is knows the evaporator is defective but does not want to admit it.

The contact owns a 2018 Honda Civic. The contact received a recall notice for NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the parts for the recall are not yet unavailable. The dealer nor the manufacturer have yet to be notified about the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had yet to be experience a failure. VIN tool confirms parts not yet available.

Car has power steering issue most noticeable at highway speeds. The steering sticks and has resistance to small adjustments, especially trying to go straight then suddenly the resistance gives way and the wheel snaps to the side over steering to that side. Issue has been going on for years and seems to be getting progressively worse. This issue seems to match the description of the EPS defect on 2018 Civics (NHTSA ID: 18V663000 ) but my VIN was not included in the recall, despite showing similar issues. Called corporate and was told VIN didn't match so not under recall and any repairs would not be covered.