2018 Honda Civic

The contact owns a 2018 Honda Civic. The contact stated while driving on a decline of a public garage road and depressing the brake pedal, the vehicle stalled. The contact continuously depressed the brake pedal, but the vehicle failed to respond, and the power steering became inoperable. The vehicle rolled at approximately 20-30 MPH and crashed into the wall of the garage. The wall sustained minor damage. There was no warning light illuminated. The contact stated that messages advising of engine system failure, supplementary restraint system failure, and electric power steering failure were displayed on the vehicle mobile app. The front driver's side and passenger's side air bags deployed. The emergency units arrived and provided first aid to both the contact and his sister, who was occupying the front passenger's side seat during the incident. The contact's sister sustained chest pain and was in the process of receiving medical assistance. The contact sustained lower back pain and was in the process of receiving medical assistance. No police report was filed. The vehicle was towed to the dealer but was not diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.

When driving at least 45 mph+, the steering wheel "sticks" in a certain position. When trying to turn the opposite way, it takes more effort than normal, and it over corrects itself to a point of serious concern. I am afraid of my daughter's safety, as this is her car, and if she over corrects too much, it jerks in a way that would be in risk of an accident. This problem has gradually increased in seriousness overtime as it is getting worse. I have contacted two different Honda dealerships. One dealership said it was an electric power steering rack and they refuse to fix for free, even though Honda put out a recall for this same issue in 2023-2024 Honda civics. Under the lemon law act, Honda is required to fix repairs if it is a manufacturing defect. This sticky wheel issue is not a owner or driver's fault. This is a manufacturing defect that I was quoted to pay $3,760.72 to fix. The other Honda dealership said that it was a manufacturing defect in the steering gearbox and that the service representative would contact a Honda Representative to discuss the repair. When the service dealership representative called me back, they said the Honda representative would not cover the cost. I am very frustrated as I see many other 2018 Honda owners having the same issue, this is manufacturing defect, and Honda has refused to put out a recall.

The contact owns a 2018 Honda Civic. The contact stated that the vehicle occasionally hesitated while accelerating. The failure has progressed over time. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called two other dealers: Airport Marina Honda, 5850 W Centinela Ave, Los Angeles, CA 90045, and Honda of North Hollywood, 5841 Lankershim Blvd, North Hollywood, CA 91601. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The approximate failure mileage was 48,000.

The standard OEM key fobs for Honda Civics, for several model years, and possibly for other Honda models, have a "feature" that seriously affects driver and passenger safety, and that cannot be disabled. If two buttons are depressed simultaneously on the key fob for a period of time, all of the windows go down and the doors unlock. I have encountered dozens and dozens, perhaps hundreds, of owner complaints about this "feature" on various Internet bulletin boards. Typically, the stories go, "I parked downtown in an unsafe area and I came back to my car and found that it was unlocked with all of the windows open and someone stole everything from my car," or "I parked outside just before a rain storm and I returned to my car to find all of the windows open without my knowledge and the interior of my car was soaked." Single women could encounter this problem and be attacked by people hiding in the back seat. Apparently, if anything in one's pocket depresses the keys on the fob, without one's knowledge, this occurs. It has happened to me, where I'll bend down to tie my shoe and walk away and I'll return hours later to find all the windows open during a rain storm or in a bad part of town. I've asked American Honda numerous times for a way to disable this unwanted "feature" and they've said that they've not interested in addressing it unless they're forced to do so by the government. This is a serious safety issue, not only implicating potential crime, but a wet soaked car interior could affect electrical and navigation systems in a life-threatening way. If you respond, I can upload several Internet pages with owner comments and complaints about this problem.

Safety recall #23V-858 received through USPS indicating that parts are now available at dealership. Not true. On 12/04/24 vehicle was serviced at Conicelli Honda, 1200 Ridge Pike, Conshohocken, PA 19428. 610-832-1400. Service advisor advised that the safety recall parts are not available for installation. On 12/05/24 a follow up call received from the service manager indicated that Conicelli Honda has not received any safety recall parts since the notice was announced. There appears to be a disconnect between Corporate Honda and the dealership. Your attention with this matter is greatly appreciated. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Two components failed safety inspection: 1. replace steering wheel assembly. Steering gear is faulty. 2. Alignment- 4 wheel alignment- required with steering gear replacement. Yes, available for inspection upon request. Diagnostics ran 12/9/2024. This is a repeat problem as this occurred in 1/2023, as well. Safety concern: I am a single mom and three instances while my child was in the vehicle the car has self corrected it’s steering towards other vehicles in traffic. Yes, problem has been reproduced. Both codes received from service center 12/2/2024 and diagnostics ran by dealer 12/9/2024 (first available appointment.) Honda dealership has diagnosed (can provide documentation) and Honda Corp has been made aware of this 12/3/2024 initial contact to NHTSA & Honda Corp with suspected issue and called both 12/9/2024 with confirmation upon receipt of diagnostics. This occurred in January 2023 and the entire steering system was replaced. Upon replacement the issue has not acted up again until around 11/29/24. The replacement did not make a full two years before reoccurring failure.

The contact owns a 2018 Honda Civic. The contact stated that when purchasing the vehicle, while test-driving the vehicle, the contact became aware of an issue with the steering wheel. The contact stated that the steering wheel was shaking and jerking abnormally, and the steering wheel would self-correct. The contact reached out to the Hyundai of Wesley Chapel where the vehicle was purchased, and the contact was referred to Honda of Bay County where the entire steering system was replaced. The vehicle was repaired; however, after two years the failure recurred. No warning lights were illuminated. The local dealer was not contacted after the failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 18V663000 (STEERING) as a possible remedy for the failure. The manufacturer was not notified of the recent failure. The approximate failure mileage was 78,000.

The contact owns a 2018 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.