2018 Honda Civic

I’m calling about my 2018 Honda Civic the steering column is experiencing sticky and stuck positions preventing the car from turning properly. There was a recall on certain models from 2016 to 2021. I believe I took it in for service and they replaced the fuel pump when my initial Complaint was the steering. I was told that it would cost me $250 for a diagnosis to determine if the steering box is at fault I would like to speak to somebody at your soonest available time because my wife refuse to drive the car and she has gotten a rental car. Phone number is [XXX] area code [XXX] [XXX] [XXX] is listed as the owner my wife. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering wheel is sticky and takes some effort to steer. The issue makes the vehicle dangerous to drive, as maintaining control of the vehicle is more difficult. I brought the issue to the attention of the service department at Honda of the Avenues in Jacksonville, Fl, on 5/26/2023. The response was that they could not see the problem. Now, on 4/5/2025, I again brought up the same issue. This time they say there is an issue.

The steering 'sticks' especially at speeds 60mph and results in over correction to move the direction of travel back to center. This makes it very difficult to safely drive and maintain lane position especially on wet or slippery roads. Coggin Honda of St. Augustine performed an inspection of the vehicle for the issue on March 27, 2025. Here is their diagnosis and identifies the Steering Gearbox be replaced: Steering Gearbox Replacement: c/s wheel sticks with small inputs turning left or right, confirmed issue, present at higher speeds when attempting a lane change. The steering wheel is attached to the steering gearbox by the steering shaft. As the driver moves the steering wheel, the steering gearbox, through a series of linkages, steers by pushing or pulling the front wheels of the vehicle.

sticky/notchy steering - this issue is the same as what is widely reported and already recalled on 11th generation honda civic and acura models. very widely reported in online forums and message boards. acknowledged by dealer service departments with recommended action of replacing steering rack. usually after warmup, the steering wheel is "sticky" or "notchy' when trying to make small inputs from a center orientation or "12 o'clock" position. this results in too much movement when the steering "breaks" from the sticky/notchy condition, often resulting in necessitating an overcorrection back to center. this results in swerving on the road and causes unpredictable and erratic steering action

June of 23' I took my car to the dealership Honda. My steering was locking and causing the car to drift left and right. They diagnosed the car as needing a steering gearbox. It behaves in the same manner as the previous year Honda with a magnet problemThe recall states only 54 cars have this recall which seems like there may be more out there and I am one of them. It I was quoted many thousands of dollars to repair "the electronic steering gear box assembly. I have still not fixed the car. It continues to drift left and right and feels like a locking magnet catches. Honda states they will not stand behind the part and require me to pay for the fix. I believe that the defective part was not of my doing or fault and that Honds should honor the recall for this vehicle. This is not the first time I requested your help. I have paperwork I can send as I am unable to send attachments. Please let me know what you need from me and I will get it Thanks [XXX]

The steering wheel sticks when it is at center while driving down a straight road or a slight bend and I have to push the steering wheel past the center. But I mostly experience this issue when driving down a straight road and the steering wheel is in the center position and I have to turn the steering wheel slightly to the right or left to bring the car back to the center of the lane due to car moving left or right of lane because of road crown, wind, etc. My safety is at risk when I adjust the steering wheel to the left or right of center and get resistance (sticky). When I push past the resistance the steering wheel goes further to the left or right than desired and jerks the car in that direction causing an erratic motion in the direction I'm pushing the steering wheel. The erratic motion could be a safety issue if the road conditions are not good. This could put the safety of others at risk, specifically other drivers who see the erratic movement of the vehicle and react to it. I called the Honda dealership and scheduled a service for next week. No warning lamps, messages or other symptoms of the problem prior to this. This issue appeared several months ago and seemed to go away and then returned.