2018 Honda Civic

The contact owns a 2018 Honda Civic. The contact stated that while driving at 60 mph, the power steering had failed and the vehicle was difficult to steer. The tire pressure monitoring, brake system, electronic power steering, and stability assist warning lights were illuminated. The contact was able to drive to her residence. The dealer was made aware of the failure and informed the contact to turn off the vehicle and turn it back on to correct the failure. The power steering was corrected after restarting the vehicle; however, the warning lights were still illuminated. The vehicle was towed to the dealer and diagnosed with lost communication with the steering angle sensor. The dealer calibrated the steering angle sensor and cleared the DTC, then test drove the vehicle. The failure recurred a week later with an additional unknown warning light. The vehicle was towed a second time back to the dealer, who diagnosed that rodents were chewing the steering column wires. The dealer replaced the steering column wires and wrapped them in a tape produced by the manufacturer. The manufacturer was made aware of the failure and informed the contact that the steering column wires were soy-insulated, which could attract rodents. The failure mileage was 31,879.

ON MARCH 27, 2020, I WAS DRIVING TO WORK WHEN MY CAR'S ABS LIGHTS, BRAKE SYSTEM LIGHTS, STABILITY CONTROL LIGHTS, AND ANOTHER LIGHT I DID NOT RECOGNIZE ALL LIT UP AT THE SAME TIME. MY CAR BEGAN TO SWERVE AND SUDDENLY MY CAR'S STEERING WHEEL AND FRONT WHEELS LOCKED UP. I LOST CONTROL OF THE CAR AND WASN'T ABLE TO CORRECT ANYTHING BECAUSE THE STEERING WHEEL AND FRONT WHEELS WERE BOTH LOCKED. I HIT A FARM FENCE WITH THE LEFT SIDE OF MY CAR, AND SLID ACROSS THE ROAD INTO A DITCH. MY AIRBAGS DID NOT DEPLOY DESPITE THE SUDDEN IMPACT TO THE DRIVER'S SIDE DOOR. THE CAR WHEELS WERE SO LOCKED UP THAT THE TOW TRUCK DRIVERS HAD DIFFICULTY LOADING THE CAR ON/OFF THE TOW TRUCK. THE EMERGENCY LIGHTS STAYED ON, EVEN WHEN THE CAR WAS TURNED OFF AND BACK ON. A WEEK PRIOR TO THIS, MY CAR TURNED ITSELF OFF WHILE I WAS DRIVING, BUT I WAS ABLE TO CORRECT THE PROBLEM BY TURNING THE IGNITION KEY OFF AND THEN BACK ON. I'VE ATTACHED A PICTURE OF MY DASHBOARD AFTER THE ACCIDENT TO SHOW WHAT EMERGENCY LIGHTS WERE LIT UP. MY INSURANCE COMPANY IS IN THE PROCESS OF INVESTIGATING THIS CLAIM, BUT I WANTED TO REPORT THIS IN CASE THIS IS A RECALL THAT NEEDS TO BE SENT OUT.

CRASH MITIGATION SYSTEM WOULD STATE MALFUNCTION OF SYSTEM GOING DOWN THE INTERSTATE AND NOT WORK AND CRUISE CONTROL WOULD NOT WORK WHEN I USED THE BRAKES.WOULD HAVE TO PULL OVER TO SIDE OF ROAD AND TURN THE KEY OFF TO GET IT TO RESET. THIS HAS HAPPENED 3 TIMES. DEALER SAID THEY COULD FIND NO PROBLEM. INTERMEDIATE SUPPORT BEARING FOR RIGHT HAND AXLE HAS FAILED TWICE WITH IN 15 K MILES

ELECTRIC STEERING LOCKED WHILE MAKING A LEFT TURN. AS I WAS TURNING THE WHEEL SEEMED TO LOCK AND THEN ALL OF A SUDDEN IT WENT THE OPPOSITE DIRECTION I WAS TURNING AND I ALMOST SKIDDED OFF THE ROAD. MOST OF THE TIME ESPECIALLY WHEN I'M GETTING ON THE FREEWAY, IT FEELS LIKE I HAVE A LITTLE CONTROL OVER THE STEERING AND IT FEELS LOOSE. THE STEERING ALSO GIVES ME PROBLEMS WHEN I PULL INTO A PARKING SPACE I CAN'T ESTIMATE HOW MUCH I HAVE TO TURN THE WHEEL.