2017 Honda Civic

MY VEHICLE'S AIR CONDITIONING STOPPED WORKING. WENT TO HONDA DEALERSHIP AND HAD TO PAY $206 TO FLUSH THE AC AND REPLACE THE FREON WITH DYE. APPROXIMATELY 5 MONTHS LATER THE A/C STOPPED WORKING AGAIN. WENT BACK TO HONDA DEALERSHIP. THE LEAK THEY STATE IS DUE TO THE A/C COMPRESSOR LEAKING. HONDA PROVIDED AN EXTENDED WARRANTY ON THE CONDENSER BECAUSE THEY ARE HAVING PROBLEMS WITH DEFECTIVE CONDENSERS. THE DEALERSHIP STATED THEY WILL NOT COVER BECAUSE IT IS THE COMPRESSOR, NOT THE CONDENSER. IT APPEARS HONDA HAS BEEN HAVING ISSUES WITH ALL COMPONENTS OF THE A/C OF THESE CARS. THEY WON'T COVER THIS AS I ONLY HAVE 46K MILES ON VEHICLE AND WANT TO CHARGE $2,049.00 TO REPLACE. IN MY OPINION, THE A/C SYSTEM IS DEFECTIVE AND ALL PARTS SHOULD BE COVERED. *TR

THERE IS ALREADY A TSB FOR MY ISSUE. REFERENCING TSB 19-091 IT STATES THAT ALL CIVICS OF ALL TYPES OF TRIM FOR THE YEARS 2016-2018 ARE APPLICABLE FOR A RECALL. HOWEVER, THERE IS NO RECALL FOR THE HATCHBACK MODELS? THIS IS AN EXPENSIVE REPAIR FOR SOMETHING FAILING THAT SHOULD BE WORKING OUT OF THE FACTORY AND KEEP WORKING. 50K MILES ON MY VEHICLE.

VEHICLE IS 2 YEARS OLD AND WE ARE DEALING WITH A PERSISTENT, NON-FUNCTIONING AC SYSTEM THAT SEEMS TO BE A KNOWN PROBLEM IN THESE HONDA CIVICS. HONDA CORPORATE REFUSES TO DO ANYTHING ABOUT THE PROBLEM, LEAVING THE CONSUMER WITH A $2500 REPAIR BILL, THAT MAY OR MAY NOT BE A LONG TERM FIX, ON A NEW CAR. WE LIVE IN FL AND NOT HAVING TEMPERATURE CONTROL IS DANGEROUS.

THE AC VENTS STARTED TO MAKE CLICKING NOISES AS SOMETHING WAS INSIDE OF THE VENT. THEN, THE AC UNIT WOULD BLOW HOT AIR ON ONE SIDE OF THE CABIN AND MODERATELY COLD ON THE OTHER. TWO DAYS LATER THE VENTS WOULD BLOW HOT AIR ON THE HOTTEST SETTING. AFTER GETTING THE UNIT AND CAR CHECKED OUT, THE AC COMPRESSOR WAS CRACKED. THE CAR IS WITH THE ORIGINAL OWNER AND HASN'T BEEN THROUGH ANY ACCIDENTS SO FOR IT TO CRACK IS VERY STRANGE. LOOKING UP FORMS, MY VEHICLE IS NOT THE ONLY ONE THAT THIS HAS HAPPENED TO. MULTIPLE VEHICLES ACROSS MULTIPLE STATES HAVE HAD THIS ISSUE HAPPEN AROUND 37-42,000 MILES. AFTER BRINING THIS UP TO HONDA CORPORATE, THEY STATED THE CONDENSER WILL HAVE A RECALL, BUT THE COMPRESSOR IS OKAY WHICH DOESN'T MAKE SENSE BECAUSE MANY PEOPLE ARE USING OUTSIDE SERVICES TO FIX THEIR VEHICLES AND HONDA WILL NOT RECALL THE PART. THEY PRODUCED A BAD BATCH OF PARTS THAT WERE PLACED ON THEIR CARS AND NOW WANT THE OWNERS TO PAY FOR IT INSTEAD OF RESOLVING THE ISSUE.

I HAVE HAD ISSUES WITH MY NAVIGATION SYSTEM WHEN I PLUG IN MY PHONE INTO THE JACK IN THE CAR. I HAVE DRIVEN MY VEHICLE TO MY HONDA DEALER AND THEY WITNESSED MY VEHICLE ACTUALLY REMOVE MY PHONE AND REPLACE IT WITH SOMEONE ELSE'S PHONE IN MY VEHICLE. MY VEHICLE WILL NOT RECOGNIZE THE PHONE ALSO EVEN THOUGH I HAVE MY BLUETOOTH ON MY I PHONE AND IT WILL NOT PAIR WITH MY VEHICLE AS WELL NUMEROUS TIMES. THE TECH AT HONDA STATED TO ME IT IS AS IF SOMEONE ELSE IS CONTROLLING THE VEHICLE THROUGH YOUR RADIO FREQUENCY. MY CAR HAS BEEN UNLOCKED AT TIMES. ETC. I ASKED HOW THIS CAN OCCUR AND HE STATED IF SOMEONE HAS YOUR RADIO ID OR YOUR KEY FOB NUMBERS. THIS IS STILL OCCURRING EVEN THOUGH HONDA RE SET THE NAVIGATION SYSTEM AND SETTINGS TO FACTORY DEFAULT. NOW MY TRUNK WILL NOT STAY CLOSED IF SOMETHING IS IN THE TRUNK. HAPPENS AT ALL TIMES IN MOTION, STAYING STILL.

I BROUGHT THE CAR TO THE DEALER ON JULY 6 BECAUSE THE AIR CONDITIONER STOPPED WORKING AND THE CAR IS UNDER WARRANTY. IT IS UNSAFE TO DRIVE THE CAR WITHOUT A/C IN THIS HEAT AND HUMIDITY. THE DEALER DETERMINED THAT THE CONDENSER HAD FAILED AND THAT MANY 2016 AND 2017 HONDA HAVE HAD THIS PROBLEM. THE PART IS ON A NATIONAL BACK ORDER AND THEY HAVEN'T BEEN ABLE TO GET THE PART. I OPENED A CASE WITH HONDA CUSTOMER SERVICE AND IT APPEARS THAT THERE ARE OVER 3000 CARS WITH THIS PROBLEM. AS OF TODAY, 7/19, THEIR BEST ESTIMATE IS THAT THEY MAY HAVE THE PART ON 7/25. NO GUARANTEE. MY CAR WILL BE OUT OF SERVICE FOR NEARLY THREE WEEKS AT THE LEAST. MORE IMPORTANTLY, MANY OF THESE CARS ARE BEING DRIVEN IN THIS HEAT ,WITHOUT A/C, WHICH IS DEFINITELY AN UNSAFE CONDITION.