2017 Honda Civic

The vehicle suffered a complete, simultaneous loss of climate control and safety defroster/defogging capabilities due to a catastrophic failure of the factory A/C compressor and condenser. This loss of functionality stems directly from a well-documented factory defect where the compressor shaft seal chemically degrades over time (Honda TSB 23-039), leading to total internal lubrication loss and component seizing. While American Honda Motor Co. has an active warranty extension for this issue, corporate claims management is actively restricting consumer remedies by enforcing text-matching policy loopholes—refusing to reimburse subsequent owners for the complete component replacements mechanically required to safely repair the vehicle. This creates an immediate safety and financial hurdle preventing owners from maintaining functional windshield visibility systems.

2017 Honda Civic Ex-L (Paint Code NH830M - Lunar Silver Metallic) Paint is coming off in patches throughout the entirety of the vehicle's body, exposing bare metal to the harsh environmental elements. Paint primer appears to have weak adhesion to the metal as both primer and paint is being removed in chunks. Car owner has reported this issue to North Carolina Honda Dealership, where owner was then redirected to have an inspection conducted at the local Subaru dealership, to which they have a contractual agreement with. Imaging and documentation were compiled and submitted. There was no follow-up with the owner after this incident. Owner has contacted both dealerships and was advised that the effected car needed to be completely repainted, quoting thousands of dollars at the owner's expense. Previous NHTSA Report Case ID: XXX, has provided no response/feedback to owner and is not showing as a publicly available complaint for the vehicle on [XXX]. Several similar complaints for this year/make/model have been found on other publicly available threads, to which remain as being unacknowledged/addressed. As the standard American is unable to fork out thousands of dollars for this type of manufacture paint-defect, bare metal is accruing rust and subsequently eating away at the vehicle's structural integrity. This is an extremely hazardous safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This vehicle had a recall from which an extended warranty was given from 10 years of purchase unlimited mileage. The condenser and compressor came defective from the manufacturer. I strongly believe they should include the A/C Evaporator as well. As i know i am not the only one with these issues. This issue is had fixed back in 2022 where one side blew cold air and the hot and white stuff spewed from the vents.

My car AC has been having issues as the driver side produces warmer air than the passenger side. Honda issued a 10 year extended warranty for two of the three AC components; the warranty covers only the compressor and condenser. My 2017 Honda Civic has roughly 64k miles on it and the AC evaporator needs to be replaced. The Honda dealership has responded that this would cost out of pocket to replace. Seeing as the extended warranty covers the other components but not the third related one I'm writing a formal complaint. My vehicle doesn't meet the minimum threshold of usage for the AC evaporator to fail having been in use for under 10 years and having about 64k miles on it.

About one month ago, I noticed that the paint on my rear quarter panel (to the right of my rear window) was peeling. It continues to peel. My insurance will not cover the paint failure, as the adjuster stated that they "will not touch my car because there are several class action lawsuits again Honda for the paint on this specific model and color of white" '. I have contacted Honda and they stated that after looking up my VIN, there are no lawsuits or recalls associated with my specific VIN. I am at a loss because the paint looks like a paint failure - not as though something hit or scratched the paint and caused it to peel. I am looking for assistance for reimbursement or how to get this covered. Because this is not an at fault event, I am unsure of next steps because the paint will continue to peel and then there is a possibility that the car will rust.

The vehicle’s HVAC/A/C system malfunctioned. The primary symptom was hot air blowing from the driver-side vents while the passenger side intermittently continued blowing cooler air. The issue appeared suddenly with no prior indication of problems. The vehicle is available for inspection upon request. 2. I currently live in [XXX] , where extreme heat makes functioning air conditioning an important safety feature. Loss of reliable A/C creates risk of heat exhaustion, dehydration, impaired concentration, and unsafe driving conditions for both the driver and passengers, especially during long drives or heavy traffic in high temperatures. A significant risk to health and safety. 3. Yes. The issue was reproduced and confirmed during inspection by a service center/dealership. The vehicle demonstrated inconsistent cooling performance and hot air from the driver-side vents. 4. The vehicle has been inspected by a service center/dealership for diagnostic and repair purposes. 5. No warning lights, dashboard messages, or HVAC-related diagnostic codes appeared prior to the failure. Additionally, during regular maintenance visits and dealership multi-point inspections over the years, no HVAC concerns, refrigerant leaks, or preventative maintenance recommendations were identified. The issue appeared suddenly during normal vehicle operation without advance warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the car on April 19, 2026, the car started losing engine power, was unable to maintain current speed of roadway, had to drive less than 15 miles an hour to a safe location. Had the car towed to the dealership they said there was a faulty code throwing for cylinder three had the fuel injectors replaced. Pick the car up drove not even 2 miles and car was still having the same issue turned around went back to the dealership. They said the car wasn’t throwing any codes picked the car up. It drove fine for less than a week and had to repeat of the same situation, had the car towed again to the dealership all to find out there is a crack in the head gasket, unsure if the turbo was affected after researching apparently this is a very common problem for this make, and model of car.

The component or system that failed their malfunction is the evaporation system in the Honda vehicles especially after 2017 that regarding the R – 1234YF refrigerant - yes it has been confirmed by the dealership that the evaporator is leaking inside the car, but it is a known issue that warranty only covers the condenser in front of the car which also leaks. My problem is is since both equally run the same R – 1234YF refrigerant this type of refrigerant is known to cause corrosion and pinholes within the condenser and evaporated tubes leading to further issues with AC and cooling problems. There are no warning lights when it comes to these issues, which also pushes a further problem. If you were to go to any Honda dealership or ask, usual people who have condenser issues it could usually and most cases lead back to the evaporator, which also has systematic problems due to Hondas negligence and they knew about this refrigerant because they released it in 2017 to all the models that run the R – 1234YF refrigerant the main problem is the evaporator is supposed to suck out hot air from the car, but if it doesn’t do that and the car can have overheating problems, or it can cause dangerous heat inside the car, causing extreme sweating or even death in certain cases

The AC Evaporator failed, this is after the condenser and compressor failed twice, which are also known issues within Honda's AC system. A failed evaporator can cause the windshield foggy issues and cause drivers visibility issue which endangers driver and passengers. Yes dealer has diagnosed the issue. There was no warning of the failure, and there are already many reports about this part failing. Honda refused to cover it under their warranty.