2017 Honda Civic

I have oil dilution in my 2015 Honda Civic EX-T VIN [XXX]. Dealer performed the fixes. The Next time I had the oil sample checked it was worse. The oil smells like a weedeater. I am at 13.72% fuel in the oil. Very Rich. I live in Alabama where it is hot. I only drive long distances to and from work on the interstate. I need help. Honda is doing nothing. They are not telling the dealer anything or sharing any specs as acceptable percentage fuel in the oil. It is a coverup. TSBs have been done and engine checked and injectors are good. Please advise. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

10.55% fuel was found in the oil according to a sample that was taken. Took to dealer and called honda. Dealer was told to perform Bulletin 18-137 I think. Dealer said was done and changed the oil also. Took a sample at 30% oil life after the fix and now there is 13.72% fuel in the oil. Took back to dealer they called Honda Engineers and was told it was normal and that was on the Low side 13.72%. Was not able to do anything. This is a coverup. You can smell fuel in the oil and oil is high on the dipstick when you check it and you can smell when driving.

My vehicle has oil dilution issue. The engine releases toxic gas from the engine compartment to interior of the car though the air duct. This gives me major headache and forces me to drive with my widow open as to not worsen my asthma issues. After checking the oil dipstick I can smell the gas aroma coming from the oil. This is a serious environmental issue and an even greater health concern of mine. I pray my health does not deteriorate to where I develop cancer from the toxins.

AT COLD START, THE IDLING ENGINE SHAKES THE STEERING WHEEL, DASHBOARD, AND MUCH OF THE CABIN. IT FEELS LIKE A POORLY SEATED MOTOR MOUNT. I'VE DRIVEN CIVICS MY WHOLE LIFE AND HAVE NEVER FELT A SHAKE LIKE THIS ONE. I TOOK IT TO THE LOCAL HONDA DEALERSHIP AND LEFT IT OVERNIGHT IN HOPES OF REPLICATING THE COLD START. THEY COULD NOT REPRODUCE THE PROBLEM BUT I'M BEGINNING TO WORRY.

JUST THE OTHER DAY I FLOORED IT TO PASS SOMEONE AND MY CAR STOPPED ACCELERATING ON THE HIGHWAY WITH A FLASHING CHECK ENGINE LIGHT. AS I PRESSED THE GAS THE RPM'S WOULD GO UP BUT I HAD 0 ACCELERATION. I EVENTUALLY PULLED OVER AND TURNED OFF THE CAR AND IMMEDIATELY WHEN I TURNED IT, MY CAR STAR SHUTTLE BEFORE STOP THE ACCELERATION AND HAPPEND EVERY TIME WHEN I TRY ACCELERATE THE CAR

TL* THE CONTACT OWNS A 2017 HONDA CIVIC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO ACCELERATE AS NEEDED. THE VEHICLE WOULD DECELERATE AND THEN STALL. THERE WERE SEVERAL CODES DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT WHENEVER THE FAILURE OCCURRED, THE VEHICLE WAS RESET BY RESTARTING THE VEHICLE APPROXIMATELY 3 TIMES OR REMOVING AND REPLACING THE BATTERY. THE CONTACT HAD NOT SPOKEN WITH A DEALER. THE CONTACT LEARNED OF SERVICE BULLETIN: 10142655 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,300.

MY SON AND I PURCHASED A CERTIFIED PRE-OWNED 2017 HONDA CIVIC SEDAN ON DEC 3RD FROM HONDA OF LISLE IL. THE CAR WAS PURCHASED WITH 22,100 MILES. MY SON WAS DRIVING ON DEC 10TH AND STOPPED FOR GAS FOR THE FIRST TIME. HE GOT BACK IN THE CAR AND STARTED IT UP. HE NOTICED THE ENGINE LIGHT CAME ON. HE IMMEDIATELY CAM HOME AND CALLED FOR AN APPOINTMENT FOR THE NEXT DAY TO HAVE IT CHECKED OUT AT THE DEALER. AS HE WAS DRIVING TO THE DEALER HE GOT ABOUT 1 MILE DOWN THE ROAD WHEN ALL OF A SUDDEN BLACK SMOKE STARTED POURING OUT OF THE ENGINE COMPARTMENT AND THE CAR FROZE UP AND IMMEDIATELY BURST INTO FLAMES. THANKFULLY IT HAPPENED ON A SIDE STREET AS HE WAS SLOWING DOWN FOR A TRAFFIC LIGHT. I HAD IT TOWED TO THE DEALER. EVEN THOUGH THERE IS A LAW THAT THEY NEED TO TAKE IT BACK WITHIN 15 DAYS OR LESS THAN 500 MILES, THEY ESSENTIALLY TOLD ME IT WASN'T THEIR PROBLEM AND I NEEDED TO GET MY INSURANCE INVOLVED. A FIRE INSPECTOR HIRED BY THE INSURANCE COMPANY LOOKED AT THE TOTALED VEHICLE AND SUSPECTED THE FIRE STARTED NEAR THE BATTERY. MY INSURANCE COMPANY INFORMED ME THAT THEY WOULD HAVE TO HAVE A FIRE ENGINEER INSPECT IT AT A COST OF $5,000 THEREFORE THEY WILL NOT PURSUE FURTHER. THIS SHOULD NOT HAVE HAPPENED TO A CERTIFIED CAR WITH 22K MILES. FULL VIDEO HTTPS://YOUTU.BE/TTSVY7ZGMW8