2016 Honda Civic

THE AC COMPRESSOR AND CONDENSER ARE BOTH LEAKING. ONE DEALERSHIP TRIED TO TELL ME THEY WERE LEAKING BECAUSE A ROCK HIT IT AND CAUSED THE DAMAGE, AND IT COSTS $600 TO FIX. BUT UPON PROPER DIAGNOSIS FROM ANOTHER DEALERSHIP, THEY DID TELL ME BOTH THE COMPRESSOR AND CONDENSER ARE LEAKING, AND IT WAS NOT CAUSED BY ROAD HAZARD DAMAGE. THESE PRODUCTS HAVE KNOWN ISSUES THAT PEOPLE HAVE LISTED ONLINE. MY CAR IS OUT OF WARRANTY, SO THE DEALERSHIP HAD TO FILE A CLAIM THROUGH GOOD WILL. THEY SAID THEY WERE WILLING TO PAY 50/50, WHICH LEAVES ME TO PAY $842 BEFORE TAXES TO GET THIS ISSUE FIXED. THERE NEEDS TO BE A BETTER SOLUTION. THIS IS UNSAFE THAT ALL OF THESE CARS HAVING LEAKING CONDENSERS AND COMPRESSORS AND IT IS A SCAM TO HAVE THE CUSTOMER PAY ANYTHING TO FIX AN ISSUE LIKE THIS. THIS IS EXTREMELY UNSAFE BECAUSE WHEN IT IS HOT WEATHER OR RAINING AND THEN IT GETS COLD THE WINDSHIELD FOGS UP AND DOESN'T ALLOW YOU TO SEE WITHOUT HAVING THE AIR ON. THE AC HELPS TO ELIMINATE ANY VISIBILITY ISSUES WHEN THE WEATHER CHANGES. CURRENTLY MY WINDSHIELD KEEPS FOGGING UP DUE TO NOT HAVING THE AC, ESPECIALLY WHEN ANOTHER CAR IS COMING TOWARDS ME WITH THEIR HEADLIGHTS, MY WINDSHIELD BLINDS ME. THIS IS EXTREMELY UNSAFE AND WILL CAUSE AN ACCIDENT. IF SOMEONE CAN PLEASE HELP ME BY LOOKING INTO THIS ISSUE AND POSSIBLE POSTING A SAFETY RECALL ON THESE PRODUCTS, I WOULD TRULY APPRECIATE IT. I ALREADY SPOKE TO CORPORATE HONDA AND THEY DON'T SEEM TO CARE AND THEY SAY THAT THEY DON'T PUT OUT THEIR OWN RECALLS. BUT THIS IS A SERIOUS ISSUE THAT IS NOT OKAY, AND I SHOULD NOT HAVE TO PAY ANYTHING TO HAVE A FAULTY SYSTEM FIXED, WHEN I BOUGHT THE CAR THIS WAY. I NOTICED THIS ISSUE AFTER THE CAR WAS ALREADY OUT OF WARRANTY, IT DIDN'T HAPPEN ON ONE SPECIFIC DAY, IT IS AN ONGOING ISSUE.

THE VEHICLE WAS PARKED IN A PRIVATE LOT DIRECTLY OUTSIDE MY PLACE OF EMPLOYMENT. I WORK IN A REMOTE LOCATION WITH LITTLE TO NO TRAFFIC EXCEPT FOR EMPLOYEES ENTERING/LEAVING THE BUILDING. IT WAS LATE IN THE EVENING, I AUTO-STARTED THE CAR CAUSE IT HAD BEEN RAINING EARLIER IN THE DAY, WENT OUTSIDE, ENTERED THE VEHICLE, SHUT THE DOOR, AND IMMEDIATELY I HEARD GLASS FALLING. I LOOKED IN THE BACK SEAT AND SAW THE REAR WINDSHIELD HAD SPONTANEOUSLY SHATTERED FROM EDGE TO EDGE, ALL PARTS OF THE GLASS WAS BROKEN INTO SMALL SHARDS. IT SCARED ME CAUSE THE GLASS WAS FINE IN THE MORNING. I LOOKED AROUND AND NO OBJECTS WERE PRESENT TO DRAW A CONCLUSION THAT THE WINDOW HAD BEEN STRUCK. CALLED THE POLICE, BUT IT WASN'T AN EMERGENCY SO THEY DID NOT COME TO TAKE A REPORT. THE VEHICLE IS A LEASE WITH WARRANTY, SO I OPENED A CASE TO HAVE THE DAMAGE COVERED AS A DEFECT IN THE GLASS BASED ON THE COMPLAINTS MADE FROM OTHERS WHO EXPERIENCED SIMILAR LOSSES. HONDA REFUSED TO HONOR THE WARRANTY. THEY WOULDN'T PROVIDE ANY WRITTEN STATEMENT, I WAS ONLY TOLD ON THE PHONE THAT MANAGEMENT DOESN'T BELIEVE THERE'S ANY DEFECTS IN THE GLASS. I ASKED FOR THE GLASS TO BE TESTED AND THIS WAS REFUSED BY HONDA AS WELL. I REQUESTED A TRANSCRIPT OF THE CONVERSATION AND WAS TOLD I WOULD NEED TO SEND THEM A SUBPOENA. IT IS MY OPINION THAT UNLESS AN OFFICIAL AGENCY SUCH AS THE NHTSA INTERVENES ON BEHALF OF CONSUMERS, THEN HONDA HAS LITTLE TO NO CONCERN FOR THE SAFETY OF IT'S CUSTOMERS. FOR THIS REASON, I AM SHARING MY EXPERIENCE IN THE HOPE THAT HONDA WILL BE MADE TO TAKE ACCOUNTABILITY FOR MISLEADING AND ENDANGERING THE WELFARE OF OTHERS.

I WAS DRIVING AT APPROXIMATELY 65 MPH ON THE HIGHWAY. I HEARD A LARGE BANG SOUND LOOKED IN MY REVIEW AND SAW A DARK FLAT OBJECT PASSING. THIS OBJECT WAS A CENTER PORTION OF THE SUNROOF GLASS. I DID NOT HIT ANY BUMPS OR HAVE ANYTHING FALL OR STRIKE THE VEHICLE. WEATHER WAS 55F AND SUNNY. VERY FEW GLASS PIECES FELL ONTO THE INTERIOR VISOR AND THE GLASS STILL INTACT APPEARS TO BE PUSHED UP SLIGHTLY INDICATING THAT NOTHING STRUCK THE GLASS TO PUSH DEBRIS DOWN.

I WAS DRIVING TO WORK AROUND 8:20 AM ON 8 JAN 2018 WHEN MY SUNROOF EXPLODED IN MY 2016 HONDA CIVIC. THE OUTSIDE TEMPERATURE WAS 43 DEGREES (THE TEMPERATURE WAS NOT BELOW FREEZING THE NIGHT BEFORE). I WAS TRAVELING APPROXIMATELY 60 MPH AND THERE WAS NO TRAFFIC IMMEDIATELY AROUND ME. I DID NOT HEAR ANYTHING HIT THE CAR AND THERE WAS NO WARNING THAT THE SUNROOF WAS ABOUT TO EXPLODE (I.E., VIBRATION, CRACKING SOUNDS). THE GLASS, FOR THE MOST PART, BLEW OUT OF THE CAR, BUT THERE WAS SOME THAT FELL INTO THE CAR ON TOP OF ME. THE SOUND WAS SIMILAR TO A GUNSHOT -- QUITE STARTLING. I WAS ABLE TO SAFELY PULL OVER AND CALLED THE HONDA DEALERSHIP.

CRACK IN WINDSHIELD 5 MONTHS AFTER PURCHASING THE CAR FROM DEALER. WAS TOLD IT WAS NOT COVERED UNDER MANUFACTURE OR EXTENDED WARRANTY. REPLACED, AND ONE YEAR LATER, REPLACEMENT GLASS HAS CRACK. REPLACED AND TWO MONTHS LATER, GLASS CRACKS AFTER HIT WITH DEBRIS FROM FREEWAY. IS THIS A DESIGN FLAW IN THE DESIGN OF THE CAR? DOES THIS FALL INTO THE "LEMON LAW?"

SIR/MA'AM, I WOULD LIKE TO ADDRESS SOMEWHAT SAFETY PROBLEM THAT MANY CIVIC HAVE. HONDA CIVIC HAS A CENTER TOUCH SCREEN THAT CONTROLS RADIO, TEMPERATURE AND IMPORTANTLY SHOWS REAR VIEW CAMERA AND RIGHT SIDE CAMERA. TODAY THE CENTER SCREEN DIDN'T EVEN TURN ON AND WASN'T ABLE TO SEE AN OBJECT REAR AND UNDERNEATH OF MY CAR DUE TO THE SCREEN NOT TURNED ON. IT IS KNOWN ISSUE FOR CIVIC COMMUNITY. I WISH THAT NHTSA TAKE A LOOK INTO THIS ISSUES.

THE COVER FOR THE REVERSE LIGHT, REAR WINDOW, OF THE 2016 CIVIC HAS DROPPED AND AFTER REPEATED ATTEMPTS TRYING TO GET AMERICAN HONDA TO CORRECT, STILL HAS NOT BEEN FIXED. THE COVER CAN'T BE REMOVED AS THE REVERSE LIGHT IS TOO BRIGHT AND MAKES IT IMPOSSIBLE TO SEE OUT THE REAR WINDOW AT NIGHT. DURING THE DAY, THE COVER OBSCURES OBJECTS/CARS IN THE REAR VIEW WINDOW.

THE 3RD BRAKE LIGHT THAT'S ON THE INSIDE OF THE REAR WINDOW (I HAVE THE COUPE) HAS A COVER WHICH KEEPS THE LIGHT DIRECTED OUTSIDE OF THE CAR AND ATTACHES TO THE WINDOW. THE GLUE HOLDING IT TO THE WINDOW ISN'T STRONG ENOUGH, SO THE COVER HANGS DOWN, BLOCKING SOME OF THE REAR WINDOW, REDUCING VISIBILITY. ALSO, AT NIGHT THE LIGHT ITSELF WASHES OUT THE REAR WINDOW, MAKING IT DIFFICULT TO SEE OUT THE BACK AT ALL. THIS PROBLEM IS AFFECTING 100% OF THE 2016 COUPES THAT HAVE EVER BEEN OUT ON A WARM DAY (HEAT MELTS THE GLUE), AND HONDA ISN'T FIXING IT. THEY'VE BEEN STRINGING US ALONG FOR 5 MONTHS NOW, PROMISING A FIX IN "A MONTH" OR "A COUPLE WEEKS", WITH NO RESOLUTION. LAST I HEARD, THEY SAID ON NOVEMBER 7TH THAT IT WOULD BE RELEASED IN 8-12 WEEKS. IT FEELS LIKE THEIR PLAN IS TO JUST KEEP THIS UP UNTIL PEOPLE SUPER GLUE THE CASING TO THE WINDOW THEMSELVES OR DECIDE BADGERING HONDA ABOUT IT ISN'T WORTH IT ANYMORE. PLEASE MAKE THEM FIX THEIR PROBLEM.