2016 Honda Civic

THERE WAS A FAILURE OF THE AC CONDENSER CAUSING THE NEED TO REPLACE THE WHOLE UNIT, AS WELL AS THE SENSOR. THE CORPORATE HONDA REPRESENTATIVE EVEN ADMITTED ON THE PHONE THAT THEIR DEALERSHIPS HAVE REPORTED SIMILAR ISSUES WITH THE CONDENSERS ON THE CIVIC MODELS, INCLUDING UNITS DELIVERED FROM THE FACTOR THAT HAD ALREADY FAILED. A SIMPLE SEARCH OF CREDITED AUTOMOTIVE REVIEW SITES SHOWN MANY EXAMPLES FOR THIS MODEL YEAR, WHERE THE AC UNITS HAVE FAILED. AS THE CORPORATE OFFICE HAS FAILED TO ISSUES A VOLUNTARY RECALL FOR THIS ISSUE, I ASK THAT YOU LOOK INTO THIS AND PROTECT THE CONSUMER. THANK YOU.

AIR CONDITIONING SYSTEM DOES NOT WORK. DEALER WANTS $2,382.15 TO REPLACE A/C COMPRESSOR W/ CLUTCH AND COIL ($1500.26), CONDENSER ($599.04), EVACUATE AND RECHARGE COMPLETE($159.95) FILTERS AND AIR CLEANERS ($122.90) , AIR VENTALATION SYSTEM CLEANING ($89.95). 2016 HONDA CIVIC EX 70,491 MILES. LAST YEAR I BROUGHT THE CAR TO DEALER AND THEY VACUUMED AND REFILLED THE SYSTEM ($159.95). THIS YEAR SAME PROBLEM, NO COLD AIR AND NOW BEING TOLD ENTIRE SYSTEM IS DEFECTIVE. I CAN NOT PROPERLY CLEAR MY FRONT WINDSHIELD BECAUSE DOES NOT WORK PROPERLY BECAUSE I DON'T HAVE A/C .

RANDOMLY HEARD A POP, AND THE AC STOPPED WORKING. TOOK CAR TO A DEALERSHIP THAT TRIED TO TELL ME IT WAS ROAD HAZARD DAMAGE. AFTER LEAVING HONDA I CALLED BACK TO INQUIRE MORE INFORMATION, HONDA REFUSED TO SHOW ME THE ISSUE BUT TOLD ME THEY WOULD CHARGE ME $200 FOR A DIAGNOSIS FEE. SOMETHING SEEMED WRONG. CHECKED ONLINE AND SAW THOUSANDS OF COMPLAINTS FOR THE SAME ISSUE. CALLED HONDA CORPORATE AND WAS TOLD TO TAKE IT FOR A SECOND OPINION ELSEWHERE. THEY KNEW ABOUT THE AC ISSUES AND SAID IT WOULD BE COVERED UNDER WARRANTY EXCEPT MY CAR IS OUT OF WARRANTY BECAUSE OF HIGH MILEAGE. WITHOUT THE AC THE DEFOGGER DOESN'T WORK. THIS IS EXTREMELY UNSAFE IN CERTAIN WEATHER CONDITIONS. NOT SURE HOW TO GET HONDA TO RECALL THIS BUT IT SEEMS THEY HAVE A HISTORY OF AC UNITS NOT WORKING PROPERLY IN CARS. IF SOMEONE DIES ON THE ROADWAY BECAUSE OF A VISIBILITY ISSUE, HONDA WILL HAVE A MAJOR LAWSUIT AHEAD OF THEM. HELP US HONDA OWNERS GET THE RECALL WE DESERVE SO WE CAN SAFELY DRIVE THE CARS WE SPENT SO MUCH MONEY ON. THIS IS UNSAFE AND NOT OKAY!

IN THE SUMMER OF 2018, WITH THE AIR CONDITIONING SYSTEM ON, IT WAS BLOWING WARM AIR ON THE DRIVER SIDE WHILE THE PASSENGER SIDE DISCHARGING COLD AIR. TOOK THE CAR TO THE DEALER FOR INSPECTION. THE SERVICE DEPARTMENT INFORMED US THERE WAS A LEAK. A DYE WAS ADDED TO THE RECHARGED REFRIGERANT. EARLY THIS MONTH, APRIL, THE AC WASN'T PROVIDED ANY COOLING. TOOK THE CAR TO THE DEALER AND WAS INFORMED THAT THE AC COMPRESSOR ALONG WITH REFRIGERANT PIPING WAS LEAKING AND NEED TO BE REPLACED.

WAS DRIVING TO WORK ON 1/26/2019 AT ABOUT 11:30 AM WHEN I HEARD A VERY LOUD POP. I THOUGHT MAYBE I HAD BLOWN A TIRE AND TURNED DOWN MY MUSIC. I HEARD A LOT OF WIND AND AFTER VERIFYING THAT ALL OF MY WINDOWS WERE UP I OPENED THE VISOR TO MY SUNROOF TO DISCOVER THAT MY SUNROOF HAD EXPLODED. WHEN THIS OCCURRED, THERE WERE NO OTHER VEHICLES SURROUNDING ME AND I WAS NOT DRIVING UNDER AN OVER PASS, THEREFORE I WAS NOT HIT BY ANY FLYING DEBRIS. ONCE I WAS ABLE TO PULL OVER IT APPEARED THAT MY SUNROOF HAD EXPLODED IN AN OUTWARD FASHION. AS IF SOMEONE HAD BUSTED IT OUT FROM THE INSIDE. THERE WAS ALSO NO GLASS THAT SHATTERED DOWN INTO MY SUNROOF VISOR WHICH FURTHER LEADS ME TO BELIEVE THAT I WAS NOT HIT BY DEBRIS. AFTER DOING SOME SEARCHING, IT WOULD SEEM THAT THIS IS NOT AN UNCOMMON OCCURRENCE AND THERE HAVE BEEN HUNDREDS OF INSTANCES OF SPONTANEOUSLY EXPLODING SUNROOFS IN CARS MANUFACTURED IN THE LAST COUPLE YEARS. VERY SCARY AND DANGEROUS. UNFORTUNATELY THIS HAPPENED ON A WEEKEND SO I WILL HAVE TO WAIT UNTIL MONDAY TO SEE IF HONDA WILL REPAIR THE ISSUE FREE OF CHARGE (AS THEY SHOULD).

BACKUP CAMERA WILL RANDOMLY GO BLACK DURING OPERATION IF SHIFTED INTO REVERSE DURING HEADUNIT BOOT (IMMEDIATELY AFTER VEHICLE COLD START) AND HEADUNIT RESUMES BOOT SHOWING HONDA LOGO AND DRIVER WARNING SCREEN INSTEAD OF BACKUP CAMERA. HAS HAPPENED ON MULTIPLE OCCASIONS. HONDA DEALER WAS INITIALLY NOTIFIED ON 4/27/2018 BUT NO RESOLUTION HAS BEEN PROVIDED AS OF 11/30/2018. IMAGES UPLOADED DOCUMENT FIVE (5) OCCURRENCES BETWEEN 8/29/2018 AND 10/10/2018, BUT HAS HAPPENED PRIOR TO AND SINCE. NOTE IN IMAGES THAT SHIFT LEVER IS IN REVERSE BUT NO BACKUP CAMERA VIEW IS SHOWN ON THE DISPLAY.