2016 Honda Civic

I purchased a 2016 honda Civic brand new in 2016. This car has had multiple issues including AC problems and more recently a problem that causes the steering wheel to be sticking to a position after driving for a long distance (apparently worse on hot weather). I have brought this car multiple times to the dealership. Last year I was informed the issue was caused by something regarding the brake calipers, which were then replaced under warranty. As I'm working from home I have barely driven long distances until last month when I drove longer. Then I noticed the steering issue persists. I brought the car back to the Honda dealership (Serramonte Honda) and was then informed the issue NOW was due to a bad battery (my car never had battery issues) and the car also needed to do an alignment. I told Darren that it did not make any sense because if the issue was battery I would see it as soon as I start driving, and not after driving for awhile. Still, I said that I would take care of the 2 things and then check again. So I did, i installed a new battery (even after testing my battery with my multimeter at home and seeing it was ok) and did the alignment. I spent a little over $300 and took the car for a long drive and indeed the issue persisted. Then I drove right back to the dealership and talked with a service advisor again showing him the video of my car with the steering wheel stuck and changing lanes until I would run out of the road unless I intervene (I have it on video). I was hoping to get a technician to get into the car and witness first hand. That was not possible. So after showing the video to the service advisor I left the car to be tested again. A day later I received the call saying they can not reproduce the problem. I had called Honda, and my case number is 12390725. I've seen multiple cases of people describing the exact same issue, fo all the cases the fix has been replacing the power steering rack assembly ( part # 53560-TBA-A01)

The contact owns a 2016 Honda Civic. The contact stated that while driving at highway speeds, the power steering started to fail. The steering wheel started to drift to the left or right and the steering wheel seized in that direction. The contact stated that excessive force was needed to steer the vehicle. The power steering function returned; however, the failure recurred intermittently. The contact had taken the vehicle to the dealer who was unable to identify the cause of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.

The contact owns a 2016 Honda Civic. The contact stated while driving 70 mph, the steering wheel was making abnormal clicking sounds. Additionally, the steering wheel was stiff, and the vehicle was pull to the left while driving. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact was referred to an authorized dealer for assistance. The vehicle was taken to the dealer to be diagnosed. The contact was still awaiting the diagnostic report. The manufacturer was not made aware of the failure. The failure mileage was 60,000.

As has been noted by numerous complaints, the steering "sticks" requiring extra effort to control the vehicle. At times, and at least in my experience, it happens most often, as it did today, when entering, exiting or in a broad, sweeping curve to either the left or right. This isn't to say it doesn't also happen in other circumstances, but in the situation mentioned it happens most often. At times, it has been very difficult to correct the vehicle trajectory so as to prevent either running off the road in the direction of the curve or straying into another lane due to the corrective action needed. Empirical evidence seems to suggest it occurs more frequently at higher ambient temperatures. A dealer has inspected the vehicle, but the result was inconclusive. There are no warning indicators or messages of any kind when this occurs. Please do not ignore this problem. It is potentially very dangerous and an investigation needs to be undertaken and hopefully recall issued to resolve it.

When the car begins to drift and attempting to correct, the steering wheel "sticks" (resists). It doesn't lock up or not turn at all, but "sticks" until I apply a bit more pressure, after which it suddenly releases, corrects (usually over steers). This does not cause issues with any turning once the steering wheel is unstuck. This happens in both directions. End result is I begin drifting slightly back and forth down the highway repeatedly (due to the over steer when the steering wheel releases), all the while fighting with a steering wheel. I was able to get this to recreate for the dealer. They made adjustments to the electronic steering module which helped slightly, but this issue still exists. I was told I have to replace the power steering rack.

The steering wheel “catches” increasingly often. When minor course corrections are attempted while driving straight or on moderate curves, there is resistance to the correction until I apply enough force to break the resistance, causing the car to jerk to one side. The same thing happens when course-correcting to the other side. It is a repeated process of making small swerves from one side of the lane to the other. It is getting increasingly worse and poses a safety issue. The problem has been reproduced by an independent dealer and the EPS is available for inspection. There are no warning lamps or messages that appeared prior to the failure.

After driving for over 20-30 minutes at highway speeds, the steering wheel sticks and causes me to have to jerk the wheel. Honda failed to produce vehicles that are meant to be safe on the highway and on several occasions this flaw has caused me to nearly drive into another vehicles lane because the steering wheel was stuck in one position. This issue was not addressed by Honda in the past with any recall after several other owners of the same make and model have complained of very similar experiences happening to their car. The vehicle has been inspected by the dealer and they offered little insight to the issue and only assumed of what could be the issue that needs to be repaired but they were not completely certain. This vehicle has not been inspected by any police or insurance representatives. No lamps or messages appear when this issue occurs the issue continues mostly at highway speeds or when the vehicle has been driven for 20-30 minutes.

This car has steering that I describe as stiff and jerky. Mostly noticed at speeds above 50mph. I’ve only owned the car for 2wks but I would say 60% of the time I’m driving, it’s like this. Very hard to maintain lane and easy to over correct. When turning sharper corners, must slow car way down because sometimes steering will stick and stay in the turn versus the steering wheel straightening up. Very scary and dangerous!