2016 Honda Civic

Honda - In 2016 I purchased a new Honda Civic Tour model from a dealership and currently have 23000 miles (23K) recently the steering became a problem. I took it to the dealer where I purchased the vehicle and was advised that there was an issue known as "notching" where a gear component became defective. It was dangerous to drive and there was no options but to have it repaired. The repair cost nearly $4000.00 and I was shocked. There was no recall according to the service manager but it was known as a common problem. My wife and I are in our [XXX] and [XXX] so the cost was a large burden financially. I was told that Honda-America had a "Goodwill" program that will review a case and possibly offer some financial relief. I complied with the info Honda solicited and submitted the case for consideration. In the meantime, I had the car repaired at the dealership and paid in full. I didn't ask for any specific amount but told Honda I would be appreciative for any financial assistance. Obviously we seldom drive the car usually to doctor appointments and needed errands. The customer service rep called and said my claim was denied because of the age (9 yrs.) even in spite of only have less that 23K miles. The original tires are on the car and it still has the "new car" smell. My wife and I are very disappointed with Honda's lack of compassion, we even purchased an extended warranty from the dealership when we bought the vehicle but we never used it. Honda could have helped us but the service rep made the decision to deny the claim. The customer service that I thought Honda was known for is not the case anymore. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When driving down the highway the steering sometimes sticks or locks slightly. This is mainly when driving straight and doing a slight turn or correction. Alignment and balance are fine on the car. There are no warning lights. This is an intermittent problem and only occurs occasionally. I cant always duplicate. It has not been diagnosed by a mechanic yet as it is intermittent and it only occurs occasionally. Initially started around May of 2022 and has continued off and on since, most recently occurring on March 27th, 2025.

One year after buying my car I noticed the steering would stick in place when trying to turn it causing overcorrections in driving. At first this was occurring just occasionally. It got to the point where the sticking of the wheel was everytime I drove the car, making it dangerous to drive, especially on the highway. There were no warnings the car gave off in this situation. I had brought it in twice to a Honda dealership regarding this issue. They drove it around independently and did not find the wheel to stick. They did give me a few ideas of what it could possibly be but with no definitive diagnosis. I also had an independent mechanic assess the car and they did not know what the problem was. I have contacted the Honda manufacturer twice regarding this issue, especially since finding multiple forums regarding the same complaint for their Honda civics. They just tell me there’s nothing they can do and tell me to go back to the same dealership to get another possible diagnosis of the issue. My car is available for inspection if requested.

The steering feels like it's sticking slightly to the left of center, and I've been noticing it more as the weather gets warmer. It primarily occurs at slower speeds but becomes more pronounced at higher speeds. When making small adjustments while driving, the steering wheel doesn’t move smoothly and seems to stick. Once it passes the sticking point, it causes oversteer, forcing me to overcorrect in the opposite direction. This makes driving, especially at higher speeds, feel very unsafe. Through my research, I’ve found that this is a common issue, and there are recalls for this exact problem in my vehicle’s model year. However, after checking my VIN, it appears my car is not included in the recall. I'm deeply concerned that this steering defect could lead to an accident. Given the numerous reports of the same issue in vehicles not currently covered by the recall, I hope the recall will be expanded to include all affected cars.

The contact owns a 2016 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact became aware that the steering wheel was inoperable. There was no warning light illuminated. The contact stated that the steering wheel inadvertently turned to the left or the right, causing the contact to forcefully turn the steering wheel. The contact stated that it was difficult to make the turn. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,360.

Steering wheel seems to stick when car has been running for 30-40 miles. When going straight and making slight adjustments it sticks then jerks causing oversteering. Because of the mileage required to get this to occur the independent mechanic has been unable to replicate. I no longer feel safe taking this vehicle on the freeway or on any road trip.

Electric Rack n Pinion had to be replaced due to it binding while driving greater than 40 mph. Was a safety issue as the steering wound get 'stuck' trying to make adjustments to stay in the lane. Causing over steering. It started in January and continuely worsened. I believe there is a recall for later models with the same issue, why not 2016's? Cost me approximately $4,000 to replace.