2016 Honda Civic

ON TWO OCCASIONS, MY CIVIC HAS "LOCKED UP". UPON STARTING THE VEHICLE, ALL OF THE WARNING LIGHT ILLUMINATE AND THE CAR WON'T GO INTO GEAR. I WAS STUCK WHERE I WAS AND HAD TO GET THE CAR MOVING SO I FORCEFULLY ENGAGED THE VEHICLE BY INSERTING THE KEY INTO THE SHIFT KNOB AREA. WHEN DRIVING THE CAR, ALL OF THE WARNING LIGHTS WERE STILL ON AND THE STEERING WHEEL WAS DIFFICULT TO MOVE, THE VEHICLE WAS VERY HARD TO MANEUVER, THE BRAKES DID NOT WORK WELL, AND THE PROBLEM PERSISTED. I EVENTUALLY DISCONNECTED THE BATTERY AND "RESET" THE COMPUTER THAT WAY. THE PROBLEM WENT AWAY FOR A FEW MONTHS, THEN CAME BACK AGAIN SAME EXACT WAY. THE NEXT TIME, I DID THE SAME THING, DISCONNECTED THE BATTERY AND IT RESET. I DO NOT KNOW IF THIS PROBLEM IS WITH THE ELECTRICAL SYSTEM, TRANSMISSION, BRAKING, OR WHATEVER. ALL I KNOW IS IT WAS VERY DANGEROUS TO DRIVE AFTER I WAS FINALLY ABLE TO ENGAGE THE TRANSMISSION. ONE OTHER POINT TO MAKE, I ALREADY HAD THE "PARKING BRAKE RECALL" SOFTWARE UPDATE COMPLETED BY HONDA. THE DEALERSHIP SAID THEY DID NOT HAVE A RECALL FOR THIS TYPE OF PROBLEM AND ALL THEY COULD DO WOULD BE RESTART THE CAR UNTIL THEY WERE ABLE TO RECREATE THE PROBLEM. I DID NO THINK THIS WAS A GOOD USE OF TIME (THEIRS OR MINE) SO I AM HOPING FOR A RECALL SOON!

REAR WHEELS LOCK INTERMITTENTLY. EXCESSIVE REAR ROTOR WEAR, WITH NORMAL WEAR ON PADS. APPEARS AS IF PADS HAVE WORN OUT ALLOWING FOR GRINDING AGAINST ROTORS. HOWEVER, PADS EXHIBIT NORMAL WEAR. HONDA OFFERS NO EXPLANATION FOR CORROSION. FOR COMPARISON HAVE ATTACHED PHOTOS OF REAR ROTOR AND FRONT ROTOR. REAR ROTORS EXHIBIT SIGNIFICANT WEAR/CORROSION WITH PAD LIFE AROUND 60%. THIS IS EQUAL ON BOTH REAR WHEELS OF THE VEHICLE. FRONT ROTORS HAVE NORMAL WEAR @70% PAD REMAINING. CALIFORNIA BASED VEHICLE, BUT EXPOSED TO SNOW AND WINTER DRIVING. REAR WHEELS LOCK ON AN INTERMITTENT BASIS, AS IF REAR PARKING BRAKE IS BEING APPLIED. POTENTIALLY VERY DANGEROUS, ESPECIALLY IN COLD WEATHER DRIVING.

THE AC HAS WENT OUT ON TWO OCCASIONS. THE FIRST OCCASION WAS DUE TO THE SYSTEM NEEDING TO BE RECHARGED. THE SECOND BEING A HOSE WAS NOT CONNECTED CORRECTLY. THE BACK TWEETER SPEAKERS WENT OUT AND HAD TO BE REPLACED. 3 AUDIO UPDATES NEEDED TO BE DONE. WHILE DRIVING THE CAR STOPPED ACCELERATING AND THE CAR STARTED SHAKING. THERE WAS NO BRAKES OR POWER STEERING AT THIS TIME. DIFFERENT CODES STARTED LIGHTING UP THE DASH. I WAS ABLE TO GET THE CAR STOPPED AND OFF THE ROAD INTO THE DITCH AREA. IT IS CURRENTLY AT HONDA.

THE HONDA CIVIC WAS IN THE DRIVEWAY WITH THE EMERGENCY BRAKE SET WHEN IT WAS PARKED. THE VEHICLE HAS A MANUAL TRANSMISSION. A FEW HOURS LATER THE CAR ALARM WAS GOING OFF AND WHEN I WENT TO LOOK TO SEE WHAT WAS GOING ON I DISCOVERED THAT THE CAR HAD ROLLED DOWN THE DRIVE AND INTO A TELEPHONE POLE. THE POLICE IN MY JURISDICTION DO NOT TAKE ACCIDENT REPORTS FOR ACCIDENTS ON PRIVATE PROPERTY THEREFORE A POLICE REPORT WAS NOT TAKEN. AFTER THE INCIDENT I FOUND THAT THERE WAS A ACTIVE RECALL INVOLVING THE EMERGENCY BRAKE. WHEN I BOUGHT THE CAR ON OCTOBER 8, 2016 I WAS TOLD THERE WAS A "DO NOT SELL" NOTE IN THE COMPUTER SYSTEM DUE TO THE RECALL. THE DEALER SAID THEY COULD DO THE DOWNLOAD WHILE WE DID THE PAPERWORK. AFTER THIS INCIDENT INVOLVING THE WRECK THE CAR WAS TAKEN TO A LOCAL DEALER WHO CHECKED THE DOWNLOAD AND CONFIRMED THAT THE DOWNLOAD WAS UP TO DATE. THE CAR WAS TAKEN BACK TO THE DEALER TWO DAYS LATER TO HAVE THE BRAKE SYSTEM INSPECTED WHICH THE DEALER STATED THAT THERE WERE NO CODES FOUND IN THE SYSTEM. THIS WAS DONE AT THE ADVICE OF HONDA CUSTOMER SERVICE. HONDA CUSTOMER SERVICE CONTACTED ME TODAY AND STATED THAT AT THIS TIME THEY RECOMMEND PROCEEDING WITH AN INSURANCE CLAIM. I STATED THAT I THOUGHT THAT SINCE THERE WAS AN ACTIVE RECALL AND THE RECALL HAD BEEN PERFORMED ON THE VEHICLE AND THE EMERGENCY BRAKE STILL FAILED THAT THEY WOULD WANT TO TAKE THE CAR TO LOOK AT. I WAS TOLD THAT THEY WOULD LOOK AT THE DEALER REPORTS AND IF THEY FOUND SOMETHING THEY WOULD CONTACT ME BACK WHICH SEEMS DANGEROUS TO ME. WHAT'S TO SAY THE BRAKE WON'T FAIL AGAIN AND NEXT TIME THERE MAY BE SOMEONE BEHIND IT OR IN FRONT OF IT. *TR

I AM STILL HAVING BRAKE SYSTEM ISSUES AND NOT ALLOWING ME TO GEAR AND DRIVE! SINCE LETTER FOR RECALL IN NOVEMBER, WHICH ALREADY SET APPOINTMENT WITH DEALERSHIP TO REPROGRAM OR REBOOT SYSTEM THEY STATED WOULD TAKE CARE OF,I HAVE BEEN BACK TWICE AFTER THAT. I ALSO HAVE ISSUES WITH THE WARNING EXCLAMATION LIGHT FLASHING AND WAS TOLD ALL'S FINE THE NEW CARS ARE SENSITIVE WHEN TAKE. MY BLUETOOTH CONNECT ACTS UP ALL TIME WHERE NOT EVEN BEING ABLE TO USE AMENITIES PAYING FOR WITH CAR.I'M PISSED BECAUSE NOW OUTSIDE MOVIE THEATER WITH KIDS AND STUCK AGAIN BREAK LOCKED. BEYOND A LITTLE INCONVENIENCE NOW. I HAVE NEVER HAD A BAD EXPERIENCE WITH HONDA UNTIL GOT THIS 2016 HONDA CIVIC *TR

OUR 2016 HONDA CIVIC TOURING CAR EMERGENCY BRAKING SYSTEM FROM TIME TO TIME WOULD NOT WORK PROPERLY WHEN OPERATING UNDER NORMAL CIRCUMSTANCES. TOOK THE CAR INTO THE DEALERSHIP IN SCOTTSDALE, ARIZONA CALLED RIGHT HONDA. THEY TOOK THE CAR TWICE TO HELP FIX THE PROBLEM WITH THE AUTO BRAKING SYSTEM. NEVERTHELESS, RIGHT HONDA DROVE THE CAR AROUND 81 MILES AN HOUR. WE HAVE A GPS TRACKING DEVICE ON THE CAR THAT ALERTS US WHEN SOMEONE IS DRIVING UNPROFESSIONAL. THE RIGHT HONDA WAS SHOWN AND ASKED WHY THEY DROVE OUR CAR SO FAST AT AN UNPROFESSIONAL SPEED ON A PUBLIC STREET IN ARIZONA. THE SERVICE MANAGER JUST TOLD ME IT WAS FOR TESTING PURPOSES, TO GET THE CAR TO REACT. WE TOLD THEM THAT IT WAS VERY UNPROFESSIONAL TO DRIVE OUR CAR AT SUCH HIGH SPEEDS AND THEY ADDED THAT IF WE DO NOT LIKE IT WE CAN TAKE OUR CAR SOMEWHERE ELSE IN THE FUTURE. WE ALSO LET HONDA AMERICA KNOW ABOUT THE PROBLEM AND THEY JUST TOLD US THAT THEY ARE NOT RESPONSIBLE FOR RIGHT HONDA?S ACTIONS FOR THEIR UNPROFESSIONAL ACTIONS. THE GOOD NOTE IS THAT WE THINK RIGHT HONDA MIGHT HAVE FINALLY FIXED THE EMERGENCY BRAKING SYSTEM PROBLEMS WE WERE HAVING, WHEN OUR 2016 HONDA CIVIC TOURING CAR WOULD STOP BY ITSELF FROM TIME TO TIME WITHOUT AN OBJECT IN FRONT OF OUR CAR. BUT DO NOT LIKE HOW HONDA AMERICA AND RIGHT HONDA DEALERSHIP HANDLED THE SITUATION. FEEL THEY NEED A LOT OF HELP IN THE CUSTOMER SERVICE CATEGORY. INCLUDING, NO DEALERSHIP SHOULD DRIVE ANYONE?S CAR CRIMINALLY EVER. *TR