NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
319 reports35,000 miles · Jan 13, 2022
Electrical System
The contact owns a 2013 Honda Civic. The contact stated that the steering wheel and seats would frequently shock her and other occupants while inside the vehicle. The contact stated that her check engine and TPMS warning lights would intermittently flash on the instrument panel. The contact had taken the vehicle to a dealer twic…
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The contact owns a 2013 Honda Civic. The contact stated that the steering wheel and seats would frequently shock her and other occupants while inside the vehicle. The contact stated that her check engine and TPMS warning lights would intermittently flash on the instrument panel. The contact had taken the vehicle to a dealer twice for repair; however, the failure remained. The contact then took the vehicle to an independent mechanic where they requested a blueprint of the vehicle's wiring mechanism from the manufacturer. Despite receiving the blueprint and rewiring the vehicle, the mechanic was unable to correct the failure. The manufacturer was also notified of the failure by the contact, but they offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 35,000.
NHTSA ODI #11447330
Mileage unknown · Dec 29, 2021
Air BagsCrashInjury
A side impact collision that resulted in the tire snapping off the frame and the airbags did not deploy. Astonished by the craftsmanship of the wheel assembly because of how easily the tire can snap off. The other driver speed at impact was approximately 30+mph. This is not a safe vehicle to be involved in a collision.
NHTSA ODI #11445520
Mileage unknown · Oct 28, 2021
Air Bags
What component or system failed or malfunctioned, and is it available for inspection upon request? - "Check Airbag System" warning light comes on intermittently. No OBDII codes are readable with this warning shown. How was your safety or the safety of others put at risk? - "Check Airbag System" implies that system isn't working …
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What component or system failed or malfunctioned, and is it available for inspection upon request? - "Check Airbag System" warning light comes on intermittently. No OBDII codes are readable with this warning shown. How was your safety or the safety of others put at risk? - "Check Airbag System" implies that system isn't working properly. Airbags are essential safety equipment and put users at risk if not functioning. Has the problem been reproduced or confirmed by a dealer or independent service center? - No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No other warnings or codes present.
NHTSA ODI #11438487
Mileage unknown · Sep 15, 2021
Air Bags
The Check Airbag System light comes on continually. It will shut off when you turn the vehicle off, but typically comes on again after driving a few miles. The dealer, a Honda dealer, confirmed what was happening and told me that if the light is on, the airbag system is disabled and airbags will not deploy, which is obviously a …
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The Check Airbag System light comes on continually. It will shut off when you turn the vehicle off, but typically comes on again after driving a few miles. The dealer, a Honda dealer, confirmed what was happening and told me that if the light is on, the airbag system is disabled and airbags will not deploy, which is obviously a huge safety concern while driving a compact car. Nothing happens before the light comes on (no bumps in the road or anything). We purchased the car used with 101,000 miles on it. The issue occurred with 101,100 miles on it, but may have occurred prior to our purchase of the vehicle.
NHTSA ODI #11433078
Mileage unknown · Sep 1, 2021
Air Bags
Airbag warning indicator has been coming on Intermittently for the last 3 weeks and now is on all the time. Started as passenger airbag warning then went to just airbag warning indicator.
NHTSA ODI #11431310
Mileage unknown · Aug 23, 2021
Structure
The paint on my civic began to peel after a few years. Honda did repaint some of the panels for free but others were not fixed. It has continued to peel on many other panels. I went to get an estimate on selling my car from a dealer yesterday and was told that the peeling paint was causing over a $1000 in lost resale value.
NHTSA ODI #11430212
57,000 miles · Aug 10, 2021
Electrical System
The contact owns a 2013 Honda Civic. The contact stated that after inserting the key into the ignition switch, the ignition switch would not turn, and the engine could not be started. The vehicle was towed to the local dealer who diagnosed that the ignition switch was faulty and needed to be replaced. The ignition switch was rep…
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The contact owns a 2013 Honda Civic. The contact stated that after inserting the key into the ignition switch, the ignition switch would not turn, and the engine could not be started. The vehicle was towed to the local dealer who diagnosed that the ignition switch was faulty and needed to be replaced. The ignition switch was replaced, and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 57,000.
NHTSA ODI #11428486
Mileage unknown · Aug 2, 2021
Air Bags
The air bag indicator light goes on intermittently. Just started and very concerning. Based on review of NHTSA site this has been reported many times. Should be investigated for recall before someone is seriously injured.
NHTSA ODI #11427431
Mileage unknown · Jul 11, 2021
Air Bags
"CHECK AIR BAG SYSTEM" KEEPS COMING ON AND THEN IT TURNS OFF BY ITSELF, IT DISAPPEARS FOR A MONTH OR SO THEN IT COMES BACK AGAIN, WHEN IT COMES BACK, MESSAGE SHOWS UP FOR A FEW DAYS TO A WEEK THEN GOES AWAY AGAIN... VERY NERVOUS TO DRIVE THE CAR. NOT SURE WHY THERE IS NO RECALL FOR THIS ISSUE YET. IF YOU ARE READING THIS AND HAV…
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"CHECK AIR BAG SYSTEM" KEEPS COMING ON AND THEN IT TURNS OFF BY ITSELF, IT DISAPPEARS FOR A MONTH OR SO THEN IT COMES BACK AGAIN, WHEN IT COMES BACK, MESSAGE SHOWS UP FOR A FEW DAYS TO A WEEK THEN GOES AWAY AGAIN... VERY NERVOUS TO DRIVE THE CAR. NOT SURE WHY THERE IS NO RECALL FOR THIS ISSUE YET. IF YOU ARE READING THIS AND HAVE THE SAME ISSUE PLEASE FILE A COMPLAINT SO THIS ISSUE GETS ADDRESSED.
NHTSA ODI #11424315
Mileage unknown · Jul 9, 2021
EngineFuel/propulsion SystemPower Train
Put the car into reverse, backed up, put the car into drive, applied pressure to the gas peddle, then car then jerked, shook, had to pull over to let car rest, drove slow back home. Since then around 3000 rpm the car will hesitate. Replaced spark plugs, put in Sea Foam engine cleaning solution Diagnostic computer does not sh…
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Put the car into reverse, backed up, put the car into drive, applied pressure to the gas peddle, then car then jerked, shook, had to pull over to let car rest, drove slow back home. Since then around 3000 rpm the car will hesitate. Replaced spark plugs, put in Sea Foam engine cleaning solution Diagnostic computer does not show anything wrong.
NHTSA ODI #11424066
NHTSA investigations
2EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
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