2008 Honda Civic

TL* THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT WAS DRIVING 30 MPH WHEN SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A STONE WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THE DEALER WAS UNABLE TO DIAGNOSE A FAILURE WITHIN THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 27,500.

FIRST THING THIS MORNING I TRIED TO SET MY CRUISE CONTROL AT 65 MPH, BUT IT DIDN'T WORK. THE SPEED OF THE CAR KEPT DECREASING, DESPITE SEVERAL ATTEMPTS TO SET THE CRUISE. I TURNED OFF THE CRUISE AND TRIED TO PRESS THE GAS PEDAL TO DRIVE, AND THE SAME PROBLEM OCCURRED. IN ADDITION, AS I TRIED TO INCREASE MY SPEED, THE CAR MADE A LOUD HUMMING SOUND AND THE RPMS ON THE DASH BEGAN TO INCREASE. THEN AN INDICATOR LIGHT TURNED ON; AFTER DRIVING FOR A FEW MINUTES, MORE INDICATOR LIGHTS CAME ON, MY BRAKE STOPPED WORKING COMPLETELY, AND MY STEERING WHEEL LOCKED. MY GAS PEDAL ALSO STOPPED WORKING COMPLETELY. AT THIS POINT, AS I WAS GOING UPHILL I LOST COMPLETE CONTROL OF THE CAR AND PUT THE CAR IN PARK BECAUSE THAT WAS THE ONLY WAY I COULD STOP THE CAR. SMOKE BEGAN COMING FROM THE HOOD. I HAD THE CAR TOWED TO THE MIDAS IN SALT LAKE CITY AT 875 EAST 2100 SOUTH. THE SERVICE PEOPLE TOLD ME THE CARS ENGINE HAD HEATED SO THAT IT MELTED THE EQUIPMENT UNDER THE HOOD. LATER, AFTER A DISCUSSION WITH THE HONDA CORPORATE OFFICE, I FOUND OUT A RECALL HAD BEEN ISSUED IN AUGUST 2010 FOR A PROBLEM WITH THE ENGINE BLOCKS OF 2006, 2008, AND SOME 2009 CIVICS. THE HONDA REPRESENTATIVE SAID A LETTER HAD BEEN SENT TO CIVIC OWNERS. HOWEVER, MY EXPERIENCE TODAY SHOWED ME THE SERIOUSNESS OF THIS PROBLEM. I COULD HAVE A LIFE-THREATENING ACCIDENT TODAY, AND WHEN THE ISSUE IS SO GRAVE HONDA SHOULD CALL CAR OWNERS TO ALERT THEM TO THE RECALL. A LETTER SENT OUT ONE TIME IS NOT ENOUGH. THE MIDAS SERVICE REPRESENTATIVES TOLD ME THEY HAD ABSOLUTELY NO INFORMATION ABOUT THIS RECALL IN THEIR DATABASE, WHICH PROVES HOW POORLY THIS ENTIRE MATTER HAS BEEN HANDLED. THERE ARE MANY FAMILIES OUT THERE DRIVING THESE CIVICS. GET YOUR CARS CHECKED OUT, AND LET HONDA KNOW THAT THEY MUST TAKE BETTER CARE AND FULL RESPONSIBILITY FOR THEIR CUSTOMERS! *TR

TL* THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SURGED FORWARD ABNORMALLY UNTIL ABRUPT PRESSURE WAS APPLIED TO THE BRAKES. THE FAILURE RECURRED ONCE MORE WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 28,500.

TL* THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE ACCELERATOR PEDAL DETACHED FROM THE VEHICLE WHEN PARTIALLY DEPRESSED. THE VEHICLE ABNORMALLY ACCELERATED UNTIL HEAVY PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND SHUT THE ENGINE OFF. THE CONTACT WAS ASSISTED BY AN AUTHORIZED DEALER WHO REATTACHED THE ACCELERATOR PEDAL. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING FURTHER REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

I WAS DRIVING MY 2008 HONDA CIVIC WITH MY DAUGHTER, AT A SPEED OF ABOUT 50MPH. I WAS ATTEMPTING TO MAKE A STOP FOR A TRAFFIC LIGHT. I REALIZED THAT THE CAR WAS NOT WANTING TO STOP, I PRESSED HARDER ON THE BRAKE. WHEN IT CAME TO A STOP, THE ENGINE WAS REVVING AT HIGH RPMS, I LET UP ON THE BRAKE SLIGHTLY TO SEE IF THE ENGINE WOULD SHUT DOWN WHEN IT LUNGED FORWARD. I SLAMMED THE BRAKE DOWN AGAIN AND REACHED FOR THE DOWNSHIFT, WHEN AT THE SAME TIME THE ENGINE CAME DOWN TO AN IDLE. THE ACCELERATOR HAD OBVIOUSLY BEEN STUCK. I HAD STOPPED THE VEHICLE OVER THE WHITE LINE WITH MY NOSE OUT IN THE INTERSECTION. NO ONE WAS IN FRONT OF ME & NO ONE NEXT TO ME, THANKFULLY. I CALLED A LOCAL HONDA DEALER, MADE AN APPT FOR THAT AFTERNOON. MY HUSBAND AND I WERE WAITING IN THE CUSTOMER AREA FOR ABOUT 5 MINUTES WHEN WE WERE INFORMED BY THE DEALER EMPLOYEE THAT THE TWO MECHANICS HAD CALLED IN & SAID THAT THEY HAD DUPLICATED THE ACTION I REPORTED & THAT THE CAR WAS UNSAFE TO BE ON THE ROAD, FOR US TO LEAVE IT & THEY WOULD TAKE CARE OF IT. THE MECHANIC WHO DROVE IT, CONFIRMED IT TO ME PERSONALLY. THE CARS COMPUTER DIDN'T REGISTER THE TWO EVENTS. THE DEALER TOLD US THEY COULDN'T FIX IT IF THE COMPUTER WOULDN'T TELL THEM WHAT TO FIX. HONDA'S REGIONAL REP WAS CALLED IN ON JAN 10 & DEEMED IT AS SAFE TO DRIVE. (HONDA'S REP DEEMED THE CAR THAT THE DEALER EMPLOYEE HAD TOLD US WAS "UNSAFE TO BE ON THE ROAD" AS BEING "SAFE"!). JAN 10, WE REQUESTED TO SPEAK WITH HONDA REP, JAN 11, NO CONTACT FROM HONDA REP AFTER SERVICE MANAGER LEFT 1 VOICE MAIL, 2 E-MAILS. (ASKED FOR REPS #, REFUSED) SWITCHED COURTESY CARS WITH DEALER, REQUESTED THE "DESCRIPTION" OF EVENTS ON SERVICE TICKET REFLECT THE TWO MECHANICS STATEMENT ABOUT EXPERIENCING THE "STUCK ACCELERATOR". JAN 12, STILL WAITING TO SPEAK WITH HONDA REP AND REVISED SERVICE TICKET. DEALER STILL HAS OUR HONDA. I AM CONCERNED FOR THE SAFETY OF MYSELF & OTHERS IF I DRIVE IT WITHOUT HONDA REPAIRING IT. PLEASE HELP US RESOLVE THIS. *TR

TL*THE CONTACT OWNS A 2008 HONDA CIVIC HYBRID. WHILE DRIVING 10 MPH THE VEHICLE WAS NOT RESPONSIVE. AS HE DEPRESSED THE ACCELERATOR PEDAL THE VEHICLE MOVED SLOWLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THEY WERE AWARE OF THE PROBLEM BUT THE VEHICLE WAS FUNCTIONING THE WAY IT WAS DESIGNED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY ARE FAMILIAR WITH THE FAILURE AND SINCE IT WAS DESIGNED THAT WAY THERE WAS NO WAY TO REPAIR IT. THE FAILURE MILEAGE WAS 31,000. UPDATED 01/12/11*LJ UPDATED 02/09/11*LJ THE CONSUMER STATED DUE TO SUSPECTED BATTERY FAILURE, HONDA OFFERED A SOFTWARE UPDATE TO PROLONG THE BATTERY. THE CONSUMER DID NOT GET THE SOFTWARE UPDATE IT MAY HAVE REDUCED THE FUEL ECONOMY. UPDATED 03/08/11

I RECEIVED THE SOFTWARE UPDATE ON MY 2008 HONDA CIVIC HYBRID ON AUGUST 27,2010. IMMEDIATELY AFTER RETRIEVING IT, I HAD PROBLEMS WITH ACCELERATION. A SAFETY ISSUE WHEN MERGING ONTO HIGHWAY TRAFFIC. THE PROBLEMS HAVE NOT RESOLVED SINCE THEN AND I AM ALWAYS FEARFUL THAT ONE DAY I WILL GET REAR-ENDED AS I MERGE BECAUSE THE CAR CAN'T ACCELERATE FAST ENOUGH. *TR