2008 Honda Civic

TL* THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT TOOK THE VEHICLE TO THE DEALER (CARBONE HONDA IN BENNINGTON, VERMONT) IN 2013 WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE CURTAIN AIR BAG FAILED. THE DEALER REPROGRAMMED THE AIR BAG SYSTEM; HOWEVER, THE FAILURE RECURRED. SINCE THAT TIME, THE VEHICLE WAS INCLUDED IN THE TAKATA RECALL FOR THE PASSENGER SIDE AIR BAG. THE VEHICLE RECEIVED THE REPAIR; HOWEVER, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT DUE TO AN OPENING ON THE DRIVER SIDE CURTAIN AIR BAG'S FIRST INFLATOR, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG FAILED. THE DRIVER SIDE CURTAIN AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 06206996. THE APPROXIMATE FAILURE MILEAGE WAS 162,178.

TL* THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE STARTING THE VEHICLE, THE DRIVER SIDE CURTAIN AIR BAG AND STEERING WHEEL AIR BAG INADVERTENTLY DEPLOYED. THE DRIVER SUSTAINED DAMAGE TO THE LEFT EAR, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE LOCAL DEALER, CAWOOD HONDA 2516 PINE GROVE AVENUE, PORT HURON, MI 48060) STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

TAKATA RECALL - WE REACHED OUT TO GROSSINGER HONDA (6600 N WESTERN AVE, CHICAGO, IL 60645) REGARDING THE RECALL IN SEPTEMBER OF 2016. THEY SAID THEY WERE ORDERING THE PARTS AND WOULD REACH OUT WHEN THEY ARRIVED. THIS DEALERSHIP NEVER ORDERED THE PARTS NOR DID THEY REACH OUT. WE CALLED A SECOND TIME (IN NOVEMBER 2016) AND THEY SAID THE SAME THING - THAT THEY NEEDED TO ORDER THE PARTS. THIS DEALERSHIP NEVER ORDERED THE PARTS NOR DID THEY REACH OUT EITHER TIME. I'M WRITING THIS AS A FORMAL COMPLAINT AGAINST GROSSINGER HONDA FOR IGNORING CUSTOMER RECALLS RATHER THAN PERFORMING THE REQUIRED REPAIRS WITHIN THE 60 DAY WINDOW.

I PURCHASED A 2008 HONDA CIVIC IN APRIL OF 2016, AFTER I WAS IN AN ACCIDENT WHERE BOTH OF MY FRONT AIR BAGS DEPLOYED. SHORTLY AFTER PURCHASING THE 2008 HONDA CIVIC I DISCOVERED THERE WAS A FRONT PASSENGER AIRBAG RECALL. I IMMEDIATELY CALLED MY LOCAL HONDA DEALERSHIP. THEY TOOK DOWN MY INFORMATION AND SAID THAT THEY WOULD CALL ME WHEN THE AIRBAG CAN BE FIXED. THE RECALL LETTER STATES 'IN THE EVENT OF A PASSENGER FRONTAL AIRBAG INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, POTENTIALLY RESULTING IN INJURY TO VEHICLE OCCUPANTS. THE RISK OF SUCH OCCURRENCE INCREASES OVER TIME.' IT HAS NOW BEEN A YEAR SINCE I REPORTED THE RECALL AND HAVE YET TO BE CONTACTED TO HAVE IT FIXED. DUE TO MY RECENT ACCIDENT WHERE BOTH AIRBAGS DEPLOYED, I FEAR THAT I AM IN DANGER AND THIS IS THE CAR THAT I HAVE TO DRIVE DAILY. I HAVE TRIED CONTACTING HONDA ABOUT MY CONCERNS AND THEY HAVE NOT RESPONDED. I JUST WANT THEM TO BUY MY UNSAFE CAR BACK FROM ME SO THAT I CAN BUY A SAFE VEHICLE TO DRIVE.

I WAS CONTACTED LAST SUMMER (2016) REGARDING A RECALL ON MY AIRBAG VIA A LETTER IN THE MAIL. I CALLED TO MAKE A REPAIR APPOINTMENT WITH MY LOCAL HONDA DEALER, THEY TOLD ME THEY DIDN'T HAVE THE REPLACEMENT PARTS IN YET AND THEY WOULD CALL ME BACK WHEN THEY ARRIVED. I CALLED AGAIN IN THE FALL (2016) AND WAS TOLD MORE OR LESS THAT THEY WERE "BUSY" AND HAD A LOT OF CARS TO REPAIR AND I SHOULD CONTINUE TO WAIT. I CALLED AGAIN IN THE FALL 2016 AND WAS TOLD THE PERSON HANDLING THE AIRBAG RECALL WAS BUSY OR UNAVAILABLE AND TO CALL BACK AGAIN. I'VE RECEIVED A SECOND NOTICE IN THE MAIL IN APRIL 2017 REGARDING MY AIR BAG RECALL. THIS NOTICE SAYS THAT IF THE HONDA DEALER HAS FAILED OR UNABLE TO REMEDY THE DEFECT IN MY VEHICLE WITHOUT CHARGE WITHIN A REASONABLE PERIOD OF TIME (60 DAYS) I CAN FILE A COMPLAINT. IT'S APPROACHING NEARLY A YEAR SINCE I WAS FIRST CONTACTED AND I TRIED TO MAKE AN APPOINTMENT THREE TIMES WITH MY LOCAL HONDA DEALERSHIP TO HAVE THIS AIR BAG REPLACED. I FEEL I'VE BEEN VERY PATIENT WITH THIS RECALL, AS I'VE HAD OTHER ITEMS RECALLED OVER THE PAST YEAR AND REPLACEMENTS WERE MADE FOR THOSE ITEMS IN A MUCH MORE REASONABLE AMOUNT OF TIME. I FIND IT UNACCEPTABLE TO BE PUT OFF AND TOLD HONDA IS TOO BUSY TO MAKE A SAFETY FEATURE REPAIR ANYTHING BUT A TOP PRIORITY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE IN AUGUST OF 2016. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL" I JUST PURCHASED THIS 2008 HONDA CIVIC FROM A LOCAL USED CAR DEALER. THIS RECALL HAS NOT BEEN CORRECTED ON THIS VEHICLE ACCORDING TO THE RECALL INFORMATION I RECEIVED WHEN I PUT THE VIN # INTO THE SYSTEM. SHOULD THE CAR DEALERSHIP HAVE CHECKED THIS OUT BEFORE SELLING IT. I KNOW I CAN TAKE TO HONDA DEALERSHIP TO HAVE IT FIXED. I WAS JUST WONDERING WHAT THE RESPONSIBLE OF THE CAR DEALERSHIP I PURCHASED IT FROM. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.